Shape the story... ¡Elevate the experience!
We are looking for a creative and strategic Online Communication Manager to lead our digital presence and online reputation across our resort operations.
Main Objective:
Drive brand visibility and engagement by managing social media, website content, IPTV, digital signage, and guest experience platforms—ensuring consistency and a strong brand image.
Key Responsibilities:
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Develop and execute social media strategies and engaging content (photo/video).
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Monitor and respond to online reviews (TripAdvisor, Google, Booking, etc.).
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Oversee resort app, IPTV, digital signage, and website updates.
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Create compelling in-property promotions and marketing materials.
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Coordinate paid social campaigns and promotional initiatives.
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Analyze performance and provide regular marketing reports.
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Collaborate with Corporate Marketing, PR, and Operations teams.
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Support influencer partnerships and media stays.
Requirements:
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Minimum 2 years of experience in social media or online reputation management.
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Strong communication skills in English and Spanish.
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Photography and video editing skills.
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Creative storytelling and content development abilities.
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Experience with social media management tools.
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Ability to work in a fast-paced environment with flexible hours.
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Hospitality industry experience is a plus.
Education:
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Degree or diploma in Marketing, Communications, Public Relations, or related field.
Your next big opportunity is just one click away. Apply now and start your journey with Royalton Hotels & Resorts!
