Location: Mexico – Remote
Schedule: Monday–Friday, 9:00 AM–6:00 PM Central Time (U.S.)
Position: Full-Time
About American Pro Insurance
American Pro Insurance is a growing U.S.-based insurance agency specializing in commercial insurance for contractors, trucking companies, owner-operators, and small businesses.
We are looking for a motivated, organized, and energetic Bilingual Sales Assistant / Appointment Setter based in Mexico to join our remote team.
You will communicate with business owners throughout the United States, follow up with potential clients, gather information, manage leads, and schedule appointments for our licensed insurance agents.
Responsibilities
- Make outbound calls to prospective business clients in the United States.
- Answer and follow up with incoming leads.
- Qualify prospects and gather information needed for insurance quotes.
- Follow up through phone, SMS, WhatsApp, and email.
- Schedule appointments for licensed insurance agents.
- Update client information and notes in our CRM.
- Assist with lead follow-up and sales campaigns.
- Build professional relationships with business owners.
- Help keep the sales pipeline organized.
- Meet daily and weekly activity and appointment goals.
Requirements
- Strong conversational English is required.
- Spanish fluency required.
- Excellent communication skills.
- Comfortable speaking with customers and business owners by phone.
- Friendly, confident, and professional personality.
- Organized and detail-oriented.
- Comfortable making outbound calls.
- Self-motivated and dependable.
- Previous experience in sales, customer service, telemarketing, appointment setting, or a call center is preferred.
- CRM experience is a plus.
- Insurance experience is not required — training will be provided.
Technical Requirements
- Personal computer in good working condition.
- Reliable high-speed internet.
- Professional headset with microphone.
- Webcam.
- Quiet workspace.
- Reliable electricity during working hours.
Ideal Candidate
We are looking for someone who is personable, confident on the phone, professional, dependable, and interested in building a long-term career with a growing U.S. company.
To apply: Please send your résumé, must speak fluent English.
Job Type: Full-time
Pay: $3,400.00 - $4,080.00 per week
Work Location: Remote
