"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Lead or senior levels of these positions may:
- Handle escalated or more complex issues,
- Coordinate team activities or those of agency contract staff,
- Support supervisor or manager activities,
- Support the design, review and implementation of processes and procedure"
General job description:
Under limited guidance completes the following activities:
- Enters airway bills into system on a daily basis.
- Performs daily entry of Time Cards information into PC.
- Handles D/T packages and informs customers of payment.
- Gathers information for different company reports.
- Answers phones, transfers calls, and takes messages as required.
- Prepares paperwork for outbound packages (airways bills, PO Box, and address).
- Assists customers by answering questions on basic features of service.
- Performs miscellaneous typing, filing, and secretarial duties. Organize and update station files.
- May be required to perform other duties as assigned
Minimum Requirements:
Minimum Education:
- High School diploma
- Proficiency in English (450 TOEIC points)
Minimum Experience:
- Three (3) years clerical experience
- Valid Drivers License and good driving record
Minimum Required Skills:
- Ability to lift 70 lbs and to maneuver packages weighing up to 15Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment
- Good human relations, interpersonal, and communication skills
- Strong Planning & Organizing Skills
- Accuracy & Attention to Detail
- Data entry, and/or general office skills
- Team Working Skills
- Strong Microsoft Office & PC Skills - PC Typing (25/35 WPM)
- Strong Problem Solving Skills
- Clear and articulate speaking voice
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
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2020 Fortune’s World Most Admired Companies (14th)
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2019 Fortune’s Best Places to Work (15th)
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2019 Forbes’s One of the “Best Employers for Diversity”
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2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
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2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
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2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
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2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
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2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
