ABOUT THE WELLA COMPANY
Together, WE enable individuals to look, feel, and be their true selves.
Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally and a presence in over 100 countries, Wella Company empowers consumers and professionals through innovation, iconic brands, and sustainable growth.
THE ROLE
The Senior Demand Analytics & AI Enablement Analyst is a planner-facing role within the North America Demand Planning organization. This position focuses on standardizing demand analytics, improving forecast diagnostics, and enabling Demand Planners through advanced analytics and AI-powered tools, including Microsoft Copilot and other LLM-based solutions.
This role does not own the demand forecast. Instead, it acts as a force multiplier for Demand Planners by creating repeatable, trusted analytical frameworks, standard reports, and AI-enabled insights that improve forecast accuracy and support S&OP decision making.
KEY RESPONSIBILITIES
Demand Analytics & Forecast Diagnostics
- Develop standardized analytics to evaluate forecast accuracy, bias, volatility, and error drivers
- Perform root cause analysis of forecast error across SKU, brand, channel, and customer levels
- Create Pareto-based views identifying key drivers of forecast error
- Analyze demand, shipment, and POS relationships to surface risks and misalignment
AI & Copilot Enablement
- Design and maintain AI-assisted analytical workflows to support Demand Planners
- Build and manage a library of approved Copilot prompts and analytics use cases
- Embed AI-generated insights into Excel, Power BI, and planning workflows
- Ensure outputs are explainable, consistent, and trusted
Standard Reporting & Insight Generation
- Own development of standard demand planning reports and narratives
- Translate complex analysis into executive-ready insights
- Enable exception-based management through automated diagnostics
Collaboration & Enablement
- Partner closely with Demand Planners to eliminate manual analysis
- Collaborate with Supply Planning, Commercial, and Finance teams
- Train planners on interpretation and use of standardized analytics
QUALIFICATIONS
- 3+ years experience in Demand Planning, Forecasting, or Demand Analytics
- Experience in CPG or high-SKU environments
- Strong analytical and Excel skills
- Experience with planning systems such as Blue Yonder, SAP, or similar
- Strong communication skills and business acumen
- Proficient English (written and verbal)
DESIRABLE
- Experience with Power BI or similar visualization tools
- Exposure to POS data and customer-level demand analytics
- Experience using AI‑enabled tools (e.g., Microsoft Copilot, ChatGPT, or similar) to support analytics, insight generation, or reporting; familiarity with best practices for asking structured questions of data is a plus
