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Customer Experience Advocate
XtendOps —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Bachillerato

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Customer Experience Advocate
XtendOps —Guadalajara, Jal.
Knowledge of customer service practices and principles. S need to manage customer inquiries and complaints. They’re the front line of support for clients and…

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Customer Experience Advocate

XtendOps -
Guadalajara, Jal.

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Excel
Servicio al cliente
Bachillerato
Captura de datos
Atención al cliente
Mecanografía

Descripción completa del empleo

Location

Guadalajara, Mexico

Job Type

Full Time

Skills:

Voice

Excel

Chat

Categories:

Outbound

Sales

Customer Support

Inbound

Chat

Responsibilities

s need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.

A supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

Qualifications

High school diploma or equivalent

All Levels of relevant experience from a related industry of the account we are hiring for or at least a Subject Matter Expert
Proficient in relevant computer applications
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Superior listening, verbal, and written communication skills
Ability to handle any stressful situation appropriately

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Customer Experience Advocate

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