Job Brief
We are looking for a talented SSI scuba Instructor to serve as the Branch Manager for our Cozumel, Mexico location. You will be responsible for developing the branch and overseeing all areas of operation, and for all work performed at the branch. You will manage staff, foster a positive environment and ensure customer satisfaction. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the branch by implementing strategies that increase productivity and enable sales targets achievement.
You must be allowed to work in Mexico.
Essential Duties and Responsibilities
Here’s a quick overview of what we expect from you:
- Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
- Assess local market conditions and identify current and prospective sales opportunities.
- Develop forecasts, financial objectives and business plans.
- Meet goals and metrics.
- Manage budget and allocate funds appropriately.
- Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Address customer and employee satisfaction issues promptly.
- Adhere to high ethical standards, and comply with all regulations/applicable laws.
- Network to improve the presence and reputation of the branch and company.
- Stay abreast of competing markets and provide reports on market movement and penetration.
Essential Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Some of the other things we look for are:
- Proven branch management experience or similar role.
- Sufficient knowledge of modern management techniques and best practices.
- Familiarity with industry’s rules and regulations.
- Excellent organizational skills.
- Results driven and customer focused.
- Leadership and human resources management skills.
- Proven outside sales experience track record of over-achieving quota.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Amazing budget management and accounting skills.
- Skilled in business development and creating effective strategies for growth.
- BA/BS degree in business administration, sales, marketing, or equivalent preferred.
Education and Experience
An undergraduate degree in sales, marketing, business, or communications preferred. A masters is highly desirable, but really, experience with a proven track record of business development is what we’re after. We will consider those with less experience and education, but you will want to really make an impression and sell us on why you should sell for us.
Language Skills
English is required. Croatian is essential, though these days you don’t have to be perfectly fluent. Other languages such as German, French, and Spanish are highly desirable. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Associates of organization.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Qualifications
An OWSI instructor certification, in good standing, from a major agency preferred. We will train the right person to higher levels within the SSI framework. Good interpersonal, communication, sales and Customer Service skills are necessary. Ability to operate computer equipment and applicable programs is required.
Physical Demands
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The Associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Associate is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Compensation
This position is paid based on performance; if you’re good at sales (or you want to learn how to become good at sales), you’ll easily create value for you, customers, and the organization. Therefore, we pay a a generous commission for the sales for courses and products.
Equal Opportunity
We seek and encourage a diversity of skills, talents and viewpoints in our workplace. Protected Veterans and Individuals with Disabilities encouraged to apply. We do not discriminate. Period.
