11 publicaciones de empleo destacadas de carrier enterprise en tlaquepaque, jal (¡Están contratando!)

Carrier Success Representative
Arrive Logistics —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro de la vista
- Programa de referidos
Postulación rápida
HR Systems Analyst – Mergers & Acquisitions / Risk Management
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Informática
- Capacidad analítica
HR Technology Security Analyst
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Informática
- Licenciatura
Director, LATAM SC Customer Operations and Logistics
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- PMP
- Análisis de datos
Financial Process & Data Automation Analyst
HP —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Inglés
- SQL
Senior Manager, Supply Planning
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- PMP
- Análisis de datos
9d
HP Dimension Business Analytics & Category Operations Executive
HP —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Total Rewards System Analyst
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Recursos humanos
Global Operations Business Analysis
HP —Tlaquepaque, Jal.
- Tiempo completo
- SQL
- Licenciatura
- Disponible para viajar
Senior Marketing Data Scientist
HP —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Azure
3d
Config Price and Quote. Agentic AI Product Owner
HP —Tlaquepaque, Jal.
- Tiempo completo
- Oracle
- Administración de personal
- Informática

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HR Systems Analyst – Mergers & Acquisitions / Risk Management
HP —Tlaquepaque, Jal.
Understanding and experience with IT risk management processes, including information security, SOX, and management of vendor risk mitigation management.
HR Technology Security Analyst
HP —Tlaquepaque, Jal.
Experience supporting mergers, acquisitions, divestitures, and outsourcing initiatives. Typically, 7–10 years of experience in HR Systems, HR Technology…

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Carrier Success Representative

Arrive Logistics -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo

Beneficios

Happy hour
Seguro de la vista
Programa de referidos

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
Slack
Inglés
Bachillerato
Licenciatura

Descripción completa del empleo

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

As the Carrier Success Representative Trainee you will use your customer service skills and tracking experience to help deliver premier service to our customers. As we grow, we continue to need individuals who can flourish in a carrier service support role. You will be assisting in ensuring our priority shipments are being tracked and updated on a daily basis. You will work closely with carriers doing business with Arrive Logistics and you will connect with people from all over Arrive to handle tracking operations for our priority shipments in order to contribute to a customer obsessed group that interacts with Arrive’s carrier partners and driver partners every day.

The role will partner with carrier operations and client success operations to focus on meeting the representatives and companies needs. This position is responsible for proactive tracking/issue resolution, communication internally, escalation and problem solving, and customer satisfaction. This would include communication between carrier representatives, drivers, BizDev operations representatives, and looking for support from their group tracking team leader.

What You’ll Do

Utilize RingCentral, ARRIVEnow, email, and slack to update our systems properly and communicate with our drivers
You will assist in tracking priority shipments which could mean: High priority pick ups, HR shipments, loads with visibility tool errors, enterprise loads, etc. depending on current company needs
Inbound/Outbound calls to drivers and dispatchers with professionalism
Your first resource for tracking will be phone calls. You will also have different tracking tools in case you are unable to get a tracking update by phone.
Enter and update information accurately in our tracking software. In which you will be responsible for achieving daily metrics. Expectations will be set by the management team and reviewed regularly.
Remain up to date and follow company wide SOP’s and standards set
Utilize the tracking board on a daily basis for best tracking practices
Communicate with internal departments to proactively relay information
Maintain a high standard of quality in the comments you input and the emails you send and receive.
Ensure that loads are updated in a timely manner, making sure our customers are receiving information about their load that will assure making the set appointment times.
Exemplify a level of assertiveness to identify issues and solve them.
Gain knowledge of the transportation industry to better serve our customers,carriers, and drivers.
Guarantee that the quality of calls, notes, emails, and overall information is aligned with our parameters.
All communication related to permissions or any administrative inquiry must be escalated to your team lead.

Qualifications

High school Diploma
College degree preferred
Ability to work in a fast pace environment
Proactiveness
Must be willing to live in Guadalajara full-time
Must be bilingual in Spanish and English
Fast-paced and able to multitask in a high-pressure environment.
Detail oriented, with an emphasis on accuracy & follow-up.
Passionate about customer service & solving problems with customer experience in mind.

The Perks of Working With Us

Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
Leave the suit and tie at home; our dress code is casual.
Enjoy office wide engagement activities, team events, happy hours and more!
Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.
Start your morning with free coffee!
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Get paid to work with your friends through our Referral Program!

Your Arrive Experience

Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

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carrier enterprise empleos en tlaquepaque, jal

Carrier Success Representative

HR Systems Analyst – Mergers & Acquisitions / Risk Management

HR Technology Security Analyst

Director, LATAM SC Customer Operations and Logistics

Financial Process & Data Automation Analyst

Senior Manager, Supply Planning

HP Dimension Business Analytics & Category Operations Executive

Total Rewards System Analyst

Global Operations Business Analysis

Senior Marketing Data Scientist

Config Price and Quote. Agentic AI Product Owner

More jobs to discover

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