20 publicaciones de empleo destacadas de partner a experience specialist en guadalajara, jal (¡Están contratando!)

Customer Experience Specialist
Global Fleet Management —Guadalajara, Jal.
- Desde $30,000 por mes
- Tiempo completo
Postulación rápida
Community & Digital Programs Specialist (Guadalajara or Mexico City)
BMC Software —Guadalajara, Jal.
- $335,925 a $559,875 por año
- Administración de personal
- Mercadotecnia
- Salesforce
3d
RSNA Expert - Marketing Specialist
Carestream Health —Zapopan, Jal.
- Administración de personal
- Salesforce
- Inglés
Employee Services Generalist (US Support)
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
6d
Freelance In-Person Event Specialist - Zapopan, Jalisco, Mexico
Visit.org —Zapopan, Jal.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Disponible para viajar
Postulación rápida
11d
Implementation Specialist
Peek —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
eCommerce Support Manager
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Experiencia en ventas
- Inglés
Porting Specialist
Nextiva —Guadalajara, Jal.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
1d
International Customer Support Specialist
Ingredion Incorporated (Corporate) —Guadalajara, Jal.
- Administración de personal
- Salesforce
- Licenciatura
- Descuento de empleados
Postulación rápida
HR Business Solutions Data Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Análisis de datos
- Licenciatura
8d
Listing Marketing Specialist - Virtual Assistant
Fusion Growth Partners —Guadalajara, Jal.
- $600 a $1,200 por mes
- Tiempo completo
- Inglés
- Microsoft Office
Postulación rápida
Customer Care Specialist (Retention)
Nextiva —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Customer Service (Healthcare)
Intugo —Guadalajara, Jal.
- Hasta $19,500 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
6d
L&D Delivery Specialist III
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Informática
- Inglés
- Licenciatura
Order and Delivery Specialist
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Seguro de vida
Specialist Food Regulatory
The Hershey Company —Guadalajara, Jal.
- Administración de personal
- Inglés
- Licenciatura
Email & CRM Marketing Specialist
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
You've Been Referred: Genpact Global Internships
Genpact India Private Limited —Zapopan, Jal.
- Microsoft Excel
- Investigación
- Maestría
Postulación rápida
Country HR US Business Integrator
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Análisis de datos
- Licenciatura
- Sin título de educación superior
IT Software Asset & License Management Analyst
Siemens —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Licenciatura
4d

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Customer Experience Specialist

Global Fleet Management -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $30,000 por mes

Cualificaciones

Gestión de cuentas

Descripción completa del empleo

Positrace is a profitable, founder-led SaaS company specializing in GPS fleet tracking, AI-powered dash cameras, and asset management solutions. As we continue to grow internationally, we're looking for a Customer Experience professional who is passionate about building strong customer relationships.

As a Customer Experience Specialist at PosiTrace you will work in a fast-paced, high-volume environment where customers are a priority and issues need to move quickly. You will manage a portfolio of customers with different needs, levels of engagement, and expectations.

Different teams may naturally approach customer needs from different operational perspectives and priorities. As a CES, part of your role is to bring the customer perspective into those conversations, align the right stakeholders, and help drive issues toward timely and effective resolution. Part of your responsibility is to recognize that gap, advocate for the customer, and bring the right people together to move things forward.

Your primary focus is the health and success of the customer relationship. You will work to ensure customers are satisfied, receiving value from our solutions, and positioned for a strong long-term partnership with us.

While the CES does not own the sales process, you play an important role in retention and growth. When a healthy account presents an opportunity for expansion, you will partner closely with the Account Management team to ensure the relationship, timing, and customer experience support a successful commercial conversation.

This is a role for someone who takes ownership. You will not always have a perfect process, a complete handoff, or every answer available. Our organization is continuously evolving, and priorities can change quickly. Training will happen largely on the job, so we are looking for someone experienced enough to assess a situation, determine what needs to happen, and take action without waiting for step-by-step instructions.

We also expect you to bring structure to the work. With a high volume of customers and competing priorities, organization, follow-up, documentation, and attention to detail are essential. A customer cannot become an afterthought simply because the team is busy.

What makes this role rewarding is the opportunity to build meaningful, long-term relationships with customers and see the impact of your work throughout their journey with us. You will become a trusted point of contact for the customers you support, helping them navigate challenges, achieve their goals, and get lasting value from their partnership with PosiTrace.

You will also be part of a collaborative and multicultural team that genuinely enjoys working together. We support one another, share ideas and experiences across markets, and celebrate our wins as a team. If you enjoy connecting with people, solving real problems, learning from different perspectives, and seeing the relationships you build turn into long-term customer partnerships, there is a lot of fulfillment in this role.

This environment may not be the right fit if:

You need fully established processes and detailed instructions before taking ownership.
You prefer a predictable workload with clearly defined priorities at all times.
You are uncomfortable challenging internal teams when a customer issue requires greater urgency.
You see customer service as simply responding to requests rather than proactively preventing problems.
You prefer to wait for another team to solve an issue rather than coordinate the people needed to resolve it.
You are primarily motivated by sales ownership or closing commercial opportunities.
You become frustrated when processes change or when you need to help build the process yourself.
You need extensive formal training before becoming comfortable managing customers independently.
You struggle to stay organized when managing multiple accounts, issues, renewals, and priorities simultaneously.

This role is a strong fit if:

You naturally take ownership when something is unclear or falling through the cracks.
You can manage a demanding customer portfolio without losing sight of the details.
You are comfortable saying, “This isn't working for the customer; here's what we need to do.”
You know how to distinguish between a customer who is simply asking for help and a customer who is genuinely at risk of leaving.
You can work across teams and influence people who do not report to you.
You are proactive rather than reactive.
You enjoy improving processes while simultaneously managing the day-to-day workload.
You understand that retention is everyone's responsibility, but you are willing to be the person who makes sure it actually happens.

Why Join PosiTrace?

Work with a collaborative international team across Canada and Mexico
Opportunity to make a meaningful impact on company and customer relationship
Be part of a growing technology company where your ideas and initiatives matter

At PosiTrace, the customer experience function sits at the intersection of relationship management, operational execution, problem solving, and revenue protection.

If you are looking for a role where you can take ownership, make an immediate impact, and help build a stronger customer experience function while the organization continues to evolve, we'd like to hear from you.

Postulación rápida

Refina tu búsqueda

partner a experience specialist empleos en guadalajara, jal

Customer Experience Specialist

Community & Digital Programs Specialist (Guadalajara or Mexico City)

RSNA Expert - Marketing Specialist

Employee Services Generalist (US Support)

Freelance In-Person Event Specialist - Zapopan, Jalisco, Mexico

Implementation Specialist

eCommerce Support Manager

Porting Specialist

International Customer Support Specialist

HR Business Solutions Data Analyst

Listing Marketing Specialist - Virtual Assistant

Customer Care Specialist (Retention)

Customer Service (Healthcare)

L&D Delivery Specialist III

Order and Delivery Specialist

Specialist Food Regulatory

Email & CRM Marketing Specialist

You've Been Referred: Genpact Global Internships

Country HR US Business Integrator

IT Software Asset & License Management Analyst

Quiero recibir la alerta de empleo más reciente para partner a experience specialist en guadalajara, jal

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