20 publicaciones de empleo destacadas de technical support engineer | networking solutions en desde casa (¡Están contratando!)

Technical Support Engineer
Acre Security —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
Senior IT Engineer (Remote - Mexico)
MyVA Support —Desde casa
- Desde $42,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Inglés
- QuickBooks
Postulación rápida
Network Engineer
CommandLink —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bachillerato
- Reclutamiento
- Sin disponibilidad para viajar
Postulación rápida
12d
Full Stack Engineer - Lv 4 / Java + JavaScript
Confiz —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Java
- SQL
Postulación rápida
Cloud Engineer, DBA (Remote LATAM)
Atmosera —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- Informática
Postulación rápida
Cloud Desktop Support Technician, 3rd Shift (Remote LATAM)
Atmosera —Desde casa
- Home Office (Desde casa)
- Azure
- DevOps
- Mejora continua
Postulación rápida
9d
DevOps Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Administración de personal
- DevOps
- Inglés
Senior/Lead VoIP (Asterisk) Engineer
IDT —Desde casa
- Home Office (Desde casa)
- DevOps
- Inglés
- C++
- Programa de referidos
Postulación rápida
Senior AWS Devops Engineer
Coderio —Desde casa
- Home Office (Desde casa)
- Azure
- DevOps
- Liderazgo
Postulación rápida
5d
Senior Cloud Infrastructure Engineer (Remote LATAM)
Atmosera —Desde casa
- Home Office (Desde casa)
- Bilingüe
- Azure
- Administración de personal
Postulación rápida
Senior DevOps engineer - URP
Group-IB —Desde casa
- Home Office (Desde casa)
- Administración de personal
- DevOps
- Experiencia en bases de datos
Postulación rápida
8d
Lead DevOps Engineer (AWS)
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- DevOps
- Inglés
- Plan de adquisición de acciones empresariales
Senior Field Application Engineer, ODM Support
NVIDIA —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Maestría
3d
Senior Unreal Game Engineer (Project Based)
Amber Studio —Desde casa
- Home Office (Desde casa)
- C++
Postulación rápida
Senior Field Application Engineer
NVIDIA —Desde casa
- Tiempo completo
- Administración de personal
- Inglés
- Maestría
Senior Site Reliability Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- DevOps
- Plan de adquisición de acciones empresariales
Sales Engineer
BlueCat Networks —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Experiencia en ventas
- Salesforce
Lead Site Reliability Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- DevOps
- Plan de adquisición de acciones empresariales
Mid Market Account Executive - LATAM
BlueCat Networks —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Senior Outside Sales Representative (Monterrey-based)
Arrive Logistics —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Licenciatura
- Disponible para viajar
- Seguro de la vista
- Programa de referidos
Postulación rápida

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Technical Support Engineer

Acre Security
Desde casa

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Plurilingüe
Servicio al cliente
Inglés
Pruebas de software
SaaS
Administración del tiempo
Tecnologías de la información

Descripción completa del empleo

Position: Technical Support Engineer
Location: Mexico (Remote)
Employment Arrangement: This role will be employed via an Employer of Record (EOR) in Mexico, in accordance with local employment laws.

Move Security Forward with Acre
Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place — one innovation at a time.

About Acre
At Acre, we're not just building security solutions — we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.

Your Impact
We’re looking for a Technical Support Engineer to join our global Support team. This role is critical to supporting our Spanish-speaking customers and enabling Acre’s continued growth across LATAM. You’ll develop deep technical knowledge of our products and integrations while delivering high-quality, customer-focused support in both Spanish and English.

What You’ll Do
In addition to the above, your key responsibilities will include:

Learn and maintain strong knowledge of Acre’s software products, partner integrations, and supported technologies
Provide technical support to customers via calls, tickets, and other channels in Spanish and English
Troubleshoot software, networking, and system-level issues with a strong focus on customer experience
Participate in continuous testing of software and integrations to support quality assurance efforts
Support customers as part of an after-hours on-call rotation, contributing to 24/7/365 support coverage
Maintain accurate documentation and records within support and ticketing systems
Continuously build technical and product expertise to improve issue resolution and customer outcomes

What You’ll Bring
To succeed in this role, you'll need:

Strong customer service and communication skills
Excellent analytical and troubleshooting abilities
Fluency in Spanish and proficiency in English (written and verbal)
Strong organizational skills and high attention to detail
Ability to learn quickly and perform effectively in a fast-paced environment
Strong time management skills with the ability to multitask
Familiarity with Microsoft operating systems and networking fundamentals

Preferred:

Experience in a technical support or customer service role, ideally in a call-center or SaaS environment
Exposure to software testing, system integrations, or quality assurance activities
A degree in Information Technology, Systems, Engineering, or equivalent practical experience
CompTIA certifications (A+, Network+, Security+)

What’s in It for You
We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

Be part of a disruptor – Help move security forward with a company that challenges the status quo
Learn from industry leaders – Work alongside experts and innovators in security technology
Drive meaningful impact – Your work will directly support customers and protect critical infrastructure
Advance your career – Access professional development, training, and growth opportunities
Enjoy competitive rewards – We offer a competitive compensation package and locally compliant benefits

Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.

Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Data Privacy Statement

We process personal data submitted in connection with your application for recruitment purposes in accordance with applicable data protection laws. Applicant data will generally be retained for up to 12 months from the date of last activity unless otherwise required by law or where consent has been provided for future opportunities. For details, please see our Privacy Notice: Acre Security

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technical support engineer | networking solutions empleos en desde casa

Technical Support Engineer

Senior IT Engineer (Remote - Mexico)

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Sales Engineer

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Senior Outside Sales Representative (Monterrey-based)

Quiero recibir la alerta de empleo más reciente para technical support engineer | networking solutions en desde casa

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What You’ll Bring
To succeed in this role, you'll need:

What’s in It for You
We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.

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technical support engineer | networking solutions empleos en desde casa

Quiero recibir la alerta de empleo más reciente para technical support engineer | networking solutions en desde casa

Related Searches

What You’ll Bring To succeed in this role, you'll need:

What’s in It for You We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

Join the Future of Security At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.

What You’ll Bring
To succeed in this role, you'll need:

What’s in It for You
We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.