20 publicaciones de empleo destacadas de support engineer voice en ciudad de méxico, dif (¡Están contratando!)

ITS Support Engineer I (ONS)
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Bachillerato
- Linux
IT Support Engineer (Remote) - Mexico
My IT Crew —Ciudad de México, CDMX
- $10 a $12 por hora
- Tiempo completo
- Home Office (Desde casa)
Postulación rápida
8d
Collaboration Engineer
Sonepar México —Ciudad de México, CDMX
- $30,000 a $40,000 por mes
- Tiempo completo
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
Argentinean Spanish Language Specialist Intern
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Word
- Administración de personal
- Inglés
13d
Technical Support Engineer
HILTI —Ciudad de México, CDMX
- Ingeniería civil
- Inglés
- Experiencia en construcción
9d
Quality Assurance Engineer II, Amazon Dvcs-Direct Sales(Tech)
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
Network Engineer
The Cervantes Group —Ciudad de México, CDMX
- Bilingüe
- Administración de personal
- Inglés
Recording Studio Lead with Production Coordination Support
Keywords Studios —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Disponible para viajar
Postulación rápida
7d
Staff Software Engineer (Backend) - Everand Core
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- CAD
- Capacitación
- Python
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Customer Success Engineer - Mexico City - Hybrid
Gigamon —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- Licenciatura
Software Development Engineer, Devices Sales & Customer Experience
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Experiencia en ventas
- Licenciatura
Platform Operations Engineer – Database & Infrastructure Operations
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Azure
- Oracle
- Administración de personal
Postulación rápida
Resolution Manager - WW Support
Nutanix —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
Customer Success Engineer (CSE)
Infoblox —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Servicio al cliente
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
13d
Sr. Software Development Engineer (Tech Lead), Devices Sales & Customer Experience
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Experiencia en ventas
- Java
Consulting Systems Engineer
Fortinet —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Experiencia en ventas
Policy Analysis Project Intern (TikTok Shop - LATAM Governance and Experience) - 2026 Start (BS/MS)
TikTok —Ciudad de México, CDMX
- Maestría
- Licenciatura
- Liderazgo
Site Reliability Engineer
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Postulación rápida
Technical Support Analyst L1
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Habilidades de comunicación
Junior Full-Stack Java Developer – Contact Center Technologies
Sutherland —Ciudad de México, CDMX
- Azure
- Administración de personal
- Inglés

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ITS Support Engineer I (ONS)

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Inglés
Bachillerato
Linux

Descripción completa del empleo

DESCRIPTION

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.

Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.

Key job responsibilities

Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
Provide on-call support for high severity incidents and act as an escalation point of contact for team
Assist with activities to triage and escalate system or network outages to reduce downtime
Understand and execute change management activities in a high availability environment
Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
Effectively manage and oversee IT asset inventories
Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions

A day in the life
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.

Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!

BASIC QUALIFICATIONS

2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
High school or equivalent diploma
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of IT client, server, and network service delivery experience
Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

Experience supporting video conference and teleconference equipment
Experience troubleshooting in a multi-user high availability environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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support engineer voice empleos en ciudad de méxico, dif

ITS Support Engineer I (ONS)

IT Support Engineer (Remote) - Mexico

Collaboration Engineer

Argentinean Spanish Language Specialist Intern

Technical Support Engineer

Quality Assurance Engineer II, Amazon Dvcs-Direct Sales(Tech)

Network Engineer

Recording Studio Lead with Production Coordination Support

Staff Software Engineer (Backend) - Everand Core

Customer Success Engineer - Mexico City - Hybrid

Software Development Engineer, Devices Sales & Customer Experience

Platform Operations Engineer – Database & Infrastructure Operations

Resolution Manager - WW Support

Customer Success Engineer (CSE)

Sr. Software Development Engineer (Tech Lead), Devices Sales & Customer Experience

Consulting Systems Engineer

Policy Analysis Project Intern (TikTok Shop - LATAM Governance and Experience) - 2026 Start (BS/MS)

Site Reliability Engineer

Technical Support Analyst L1

Junior Full-Stack Java Developer – Contact Center Technologies

Quiero recibir la alerta de empleo más reciente para support engineer voice en ciudad de méxico, dif

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