20 publicaciones de empleo destacadas de support associate en ciudad de méxico, dif (¡Están contratando!)

Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Support Engineer, Associate
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Licenciatura
- Presencial
Customer Service Associate (Spanish-Speaking / Healthcare)
InboxZeroVA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
10d
SC Cust Svc Assoc Representative
PepsiCo —Miguel Hidalgo, CDMX
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5h
Associate Director, Embedded Consulting
Control Risks —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- PMP
- Inglés
Postulación rápida
9d
Oportunidades Futuras en Lockton México
Lockton, Inc. —América, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
- Programa de bienestar
Customer Service Associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Senior Clinical Research Associate
PSI CRO —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Senior Pharmacovigilance Associate (Lead)
ICON Plc —Ciudad de México, CDMX
- Tiempo completo
- Enfermería
- Administración de personal
- Inglés
- Seguro dental
- Seguro de la vista
Remote Technical Customer Support / Mexico City
Videojet —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Contact Center Analyst for US
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Access
9d
Social Operations Specialist (Social)
Qualcomm —Ciudad de México, CDMX
- Administración de personal
- Doctorado
- PMP
Sales Support & Automation Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
14d
Presentation Specialist (Operations Associate)
Integreon Intermediate LLC —Juárez, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Chief of Staff (Executive Operations)
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Remote Executive Assistant Associate - Operations & Project Management (LATAM)
FreedUp —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- CRM software
Postulación rápida
Associate P&C Business Partner
Mattel —Granada, CDMX
- $0 por mes
- Tiempo completo
- Maestría
- Licenciatura
- Recursos humanos
Postulación rápida
Client Services Associate II
ICON Plc —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
13d
Associate Account Manager - Central Queue
OpenTable —Ciudad de México, CDMX
- Administración de personal
- Análisis de datos
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
On Site Medical Representative
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Enfermería
- Microsoft Office
- Licenciatura
- Programa de bienestar
13d

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Premium customers service associate

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
VoIP
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

BIGO TECHNOLOGY PTE. LTD.

BIGO (BIGO Technology Pte. Ltd.) is a fast-growing Singapore technology company founded in 2014.

BIGO aims to be a content platform that connects the world and inspires one billion people to share beautiful moments. Powered by audio and video technology, including AI, RTC (Real-time Communications) and CDN (Content Delivery Network), BIGO provides a portfolio of video broadcast and VoIP-related products and services. The star applications include Bigo Live, Likee, imo and Hello Yo. BIGO has enabled 400 million MAU from more than 170 countries and regions to explore, showcase, and stay connected. Being committed to service and technology excellence, BIGO has deployed 5 R&D centers in Singapore, the U.S. (Silicon Valley) and China (Beijing, Shanghai, Guangzhou), and over 30 local offices across the globe to further its granularity in local business development, operations and marketing. Bigo's Website: https://www.bigo.sg/

The ideal candidate is a passionate, patience, has an active communication, self-motivated, organized, and detail-oriented team player who is committed to the success of our users.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately
Responsibilities:
Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

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Oportunidades Futuras en Lockton México

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Senior Clinical Research Associate

Senior Pharmacovigilance Associate (Lead)

Remote Technical Customer Support / Mexico City

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Quiero recibir la alerta de empleo más reciente para support associate en ciudad de méxico, dif

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