20 publicaciones de empleo destacadas de safety director en ciudad de méxico, dif (¡Están contratando!)

DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS
Pluxee —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
Regional Director, Hotel Openings, Premium Brands
InterContinental Hotels Group —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
12d
[OPEN]Gerente de HSEQ H/F
Worldwide Energy —Ciudad de México, CDMX
- $70,000 a $80,000 por mes
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Disponibilidad para viajar hasta un 50 %
Postulación rápida
5h
Senior Production Director
Jellyfish —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Presupuestos
Postulación rápida
Director, Channel Partnerships, SME & Growth, Americas
Airwallex —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Salesforce
- Inglés
Production Director LATAM
Live Nation —Miguel Hidalgo, CDMX
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Inglés
Director, Software Engineering
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Senior Manager, Performance Improvement & Development
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Licenciatura
General Manager Mexico
Waters Corporation —San Pedro de los Pinos, CDMX
- Administración de personal
- Salesforce
- Inglés
LATAM Real Estate Project Management
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Project Development Senior Advisor
Baker Hughes —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
- Seguro de vida
7d
KAM – Ventas Estratégicas y Desarrollo de Negocios (México)
Airbus SLC, S.A de C.V. —Ciudad de México
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
5d
Senior Art Director (Digital Branding, Visual Systems, Typography)
EQUALS TRUE —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
LATAM Payroll Manager
Veralto —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Director Medical Affairs
Ipsen Mexico S de RL de CV —Ciudad de México, CDMX
- Tiempo completo
- Liderazgo
Director of Engineering
Park Hyatt Mexico City Polanco —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Liderazgo
Advanced Cyber Sec Archt/Engr
Honeywell —Azcapotzalco, CDMX
- Tiempo completo
- Informática
- Inglés
- Licenciatura
12d
Senior Director, Software Engineering
Fanatics Collectibles —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Gestión de venta al por menor
Postulación rápida
Medical Director
ICON Plc —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Seguro dental
- Seguro de la vista
4d
Head of Education and Advocacy
Pernod Ricard México S.A de C.V —Cuauhtémoc, CDMX
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida

Quiero recibir la alerta de empleo más reciente para safety director en ciudad de méxico, dif

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

safety director jobs near ciudad de méxico, dif

Empleos de Desarrollador De Negocios en Ciudad De México

Empleos de B Braun Medical De México, S A P I De en Benito Juárez, CDMX

Empleos de Director De Supply Chain en Guadalajara, JAL.

Empleos de Medical Director en Tlalnepantla, Méx.

Empleos de Amphenol Cmt Critical Medical Technologies en Tijuana, B.c.

Empleos de Medical Director en Ciudad De México

Empleos de Negocios Internacionales Recién Egresado en San Agustín, JAL.

Empleos de Desarrollador De Negocios en Guadalajara, JAL.

Empleos de Practicante Negocios Internacionales en Querétaro De Arteaga

Empleos de Desarrollador De Negocios en Aguascalientes

Empleos de Desarrollador Android en Guadalajara, JAL.

Empleos de Desarrollador Web en Ciudad De México

Empleos de Desarrollador De Negocios en Cuautitlán Izcalli, Méx.

Empleos de Director General en Querétaro, QRO.

Empleos de Director De Compras en Ciudad De México

Empleos de Director De Comunicacion en Ciudad De México

Empleos de Director De Contabilidad E Información Financiera en 03100, DEL Valle Centro, CDMX

Empleos de Supply Chain Manager en Ciudad De México

Empleos de Customer Success Manager en Guadalajara, JAL.

Empleos de Payroll Manager en Ciudad De México

DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS

Pluxee -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Gestión de operaciones
Servicio al cliente
Salesforce
Inglés
Maestría
Licenciatura
Mejora continua
Servicios financieros
Liderazgo

Descripción completa del empleo

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

Job Description:

The Customer Care & Operations Director leads the delivery of care services and operational execution at local level, ensuring that customer support is efficient, consistent, and aligned with Pluxee’s brand promise. This role is responsible for overseeing team structures, care delivery models, and process optimization. It ensures adherence to performance targets while promoting collaboration with global and central functions to implement standards, tools, and continuous improvement initiatives.

Reporting to the country CEO, the Director of Customer Experience and Operations will be responsible for establishing the strategy of customer service and operations, managing the complete journey of our clients and users, and promoting the continuous improvement of processes to ensure quality and safety in the services provided.

Your next challenge

Define and execute the customer experience strategy, fostering a customer-centric culture and ensuring that operational priorities are aligned with customer needs and business objectives.
Lead the end-to-end customer care and service delivery model, including internal teams, outsourced providers, and shared services, ensuring efficient, reliable, and high-quality experiences across all relevant touchpoints.
Drive operational excellence by managing performance indicators, analyzing customer and operational insights, identifying improvement opportunities, and implementing initiatives that enhance service quality, efficiency, and customer satisfaction.
Oversee key operational processes across card operations, payments, settlement, reconciliation, and related workflows, ensuring service continuity, operational control, compliance, and process optimization.
Partner with Marketing, Product, Technology, Merchants, Commercial, and global teams to identify customer pain points, improve journeys, enable operational readiness, and deliver impactful customer solutions.
Lead continuous improvement and transformation initiatives through process optimization, automation, digital solutions, and service innovation to improve customer and employee experience.
Manage external service providers, operational costs, budgets, and performance expectations to ensure sustainable and efficient service delivery.
Establish governance routines, proactively manage service communications and incidents, and provide leadership visibility through performance reviews, insights, and improvement plans.
Promote a culture of collaboration, accountability, and continuous improvement across local, regional, and global teams.

You’re a match

Bachelor's degree + Master’s degree in Administration, Operations, Customer Service, or related disciplines.
+10 years of experience with operations management, customer service, customer experience, and payments.
+3 years of experience in team leadership, preferably leading large CX and Operations teams in senior management or director roles.
Proven experience in digital solutions, digital products (such as mobile applications, web portals, and online services), as well as payment solutions or digital financial services companies.
Experience managing contact centers, shared services, or outsourced care functions, experience with contact center tools (e.g, Genesys)
Track record of performance improvement and service transformation.
Proficiency in CRM platforms and care analytics, Salesforce preferred.
Fluent English level (mandatory)
Soft skills: Strong leadership, firm and accountable leadership style, assertiveness, emotional intelligence, KPI-driven and hands-on approach, ability to challenge teams toward continuous improvement and avoid the status quo, strong focus on service excellence, automation mindset, collaborative team player, strong interpersonal skills, and ability to build positive relationships across teams and stakeholders.

Your Location:

Mexico City, Mexico (hybrid work model) -

Open to evaluate international assignment for internal candidates

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.

Postúlate ahora

Refina tu búsqueda

safety director empleos en ciudad de méxico, dif

DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS

Regional Director, Hotel Openings, Premium Brands

[OPEN]Gerente de HSEQ H/F

Senior Production Director

Director, Channel Partnerships, SME & Growth, Americas

Production Director LATAM

Director, Software Engineering

Senior Manager, Performance Improvement & Development

General Manager Mexico

LATAM Real Estate Project Management

Project Development Senior Advisor

KAM – Ventas Estratégicas y Desarrollo de Negocios (México)

Senior Art Director (Digital Branding, Visual Systems, Typography)

LATAM Payroll Manager

Director Medical Affairs

Director of Engineering

Advanced Cyber Sec Archt/Engr

Senior Director, Software Engineering

Medical Director

Head of Education and Advocacy

Quiero recibir la alerta de empleo más reciente para safety director en ciudad de méxico, dif

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado