20 publicaciones de empleo destacadas de insurance service en ciudad de méxico, dif (¡Están contratando!)

Customer Service Representative I
GLOBAL EXCEL MEXICO —Tlacoquemeca, CDMX
- $16,000 a $17,000 por mes
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
Bilingual Customer Support (Troubleshooting)
Odoo, Inc. —Miguel Hidalgo, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Bilingüe
- ERP systems
- Inglés
- Programa de bienestar
- Seguro dental
Postulación rápida
Spanish Audio Specialist - Freelance AI Trainer Project
Meridial —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Remote Executive Assistant, Operations & Compliance Support (LATAM)
FreedUp —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Mantenimiento
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Human Resources Representative
Encore Global —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Support Specialist
Concord Servicing —Ciudad de México, CDMX
- $252,000 a $276,000 por año
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Servicio al cliente
- Seguro dental
- Seguro de vida
Postulación rápida
Especialista de Beneficios para Clientes Globales - Inglés avanzado (Experiencia en seguros y beneficios de salud)
Aon Corporation —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Customer Service Representative I
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Collection Specialist
Concord Servicing —Ciudad de México, CDMX
- $127,200 por año
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Microsoft Outlook
- Seguro dental
- Seguro de vida
Postulación rápida
Oportunidades Futuras en Lockton México
Lockton, Inc. —América, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
- Programa de bienestar
Customer Service Associate (Spanish-Speaking / Healthcare)
InboxZeroVA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
9d
Fleet and Maintenance Accounting Sr. Manager
Viva —Ciudad de México, CDMX
- Trabajo híbrido
- Oracle
- Administración de personal
- ERP systems
Credit and Collection Coordinator
Sulzer —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Seguro dental
- Seguro de la vista
TL - LATAM Assistance Team Leader - MX
Global Excel Management —Del Valle Centro, CDMX
- Bilingüe
- Servicio al cliente
- Microsoft Office
Jr. Supervisor (Call Center)
CONFIE —Benito Juárez, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Tenders, Sales Support, Regulatory Affairs and Compliance Coordinator
Radiometer —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
14d
Field Service Engineer
Emerson —Ciudad de México, CDMX
- Tiempo completo
- PMP
- Licenciatura
- Disponible para viajar
International Operations Agent II
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Bachillerato
- Uso de computadora
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Voice Agent (Customer Service Representative)
Epsilon Staffing —Santa Bárbara, CDMX
- $14,000 a $17,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Programa de referidos
Postulación rápida
Lead Coordinator Field Service Manager - Field Svc Ops
Baker Hughes —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Microsoft Office
- Permiso de maternidad y paternidad
- Seguro de vida
19h

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Customer Service Representative I

GLOBAL EXCEL MEXICO -
Tlacoquemeca, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$16,000 a $17,000 por mes

Beneficios

Seguro de gastos médicos mayores
Seguro de vida
Programa de referidos

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Etiqueta telefónica
Gestión de cuentas

Descripción completa del empleo

Job Purpose

As a Third-Party Administrator for dozens of Healthcare Insurance companies located overseas, the Customer Service Representative is responsible to handle Inbound requests received via phone and email for “Expat”, “Destination” and “Travel” patients whose medical services will take place either in the United States or the rest of the world. Besides providing coverage details to medical Providers/insured Members, coordinating cashless appointments worldwide, providing bill status information to Providers, the CSR will work closely with the Case Management department on services that require an authorization which include identifying services that must be pre-certified and initiating the pre-authorization process. Last but not least, the CSR will be working with Account Management for any bill related matters that need to be escalated.

A customer service representative is responsible for assisting members, medical providers and clients over the telephone, via email, and/or through any other channel of communication by providing information about insurance plans such as but not limited to Expat, Travel and/or Destination insurance plans. He/she will be required to validate the member’s policy, provide policy benefits and confirm a member’s eligibility. He/she will also be required to respond to inquiries regarding the status of authorizations and bills as well as assist requesters in locating appropriate medical providers. A customer service representative is expected to promote excellence in all communications.

A level one customer service representative is defined as being fully trained in all products such as but not limited to Expat, Travel and/or Destination insurance products and services provided by the team as indicated below.

During off-hours (evening, weekends, nights and holidays), in addition to the above, he/she will be responsible for responding to and coordination of requests from corporate clients which can include sending eligibility and benefit details to medical providers, providing bill status, arranging medical appointments and other services.

KSA (Knowledge, Skills and Abilities/Attitudes)

Superior customer service skills;
Excellent interpersonal skills;
High level of professionalism;
Good problem-solving skills;
Highly organized with ability to multi task and prioritize;
Ability to handle stress

Requirements:

- Bilingual (English & Spanish)

- Must be detail-oriented and organized

- Must possess critical thinking skills as well as the ability to manage time efficiently.

- Must be able to gather the information necessary to assist customers.

- Always be sharp and alert.

- Needs to communicate well with co-workers (verbal and written).

- Knowledge of phone manners, etiquette and protocols.

- Professional phone etiquette and written skills

- Ability to adapt to changes

- Able to understand, interpret and explain policies and procedures as well as knowledge of commonly used concepts, practices and procedures in the field.

- Ability to deal with irate customers and complaints while maintaining composure and control of the situation.

- Knowledge of Microsoft Office.

- Ability to learn from past experiences.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Beneficios:

Programa de referidos
Prestaciones de Ley
Seguro de gastos médicos mayores
Seguro de vida
Vacaciones de Ley
Vales de Despensa
Prima Vacacional 100%
Aguinaldo 30 Días

Idioma:

Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Rotative Schedules:

From 7am to 4 pm
From 8am to 5pm
From 9am to 6pm
From 10am to 7pm
From 11am to 8pm
From 12pm to 9 pm
From 1pm to 10pm
From 2pm to 11pm

Días de descanso ratativos, ( 1 entre semana y 1 día del fin de semana )

Importante: Fecha de contratación apartir del 3 de Agosto 2026.

Job Types: Full-time, Contract, Permanent

Pay: $16,000.00 - $17,000.00 per month

Work Location: In person

Postulación rápida

Refina tu búsqueda

insurance service empleos en ciudad de méxico, dif

Customer Service Representative I

Bilingual Customer Support (Troubleshooting)

Spanish Audio Specialist - Freelance AI Trainer Project

Remote Executive Assistant, Operations & Compliance Support (LATAM)

Human Resources Representative

Client Support Specialist

Especialista de Beneficios para Clientes Globales - Inglés avanzado (Experiencia en seguros y beneficios de salud)

Customer Service Representative I

Collection Specialist

Oportunidades Futuras en Lockton México

Customer Service Associate (Spanish-Speaking / Healthcare)

Fleet and Maintenance Accounting Sr. Manager

Credit and Collection Coordinator

TL - LATAM Assistance Team Leader - MX

Jr. Supervisor (Call Center)

Tenders, Sales Support, Regulatory Affairs and Compliance Coordinator

Field Service Engineer

International Operations Agent II

Voice Agent (Customer Service Representative)

Lead Coordinator Field Service Manager - Field Svc Ops

Quiero recibir la alerta de empleo más reciente para insurance service en ciudad de méxico, dif

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