20 publicaciones de empleo destacadas de customer service associate en ciudad de méxico, dif (¡Están contratando!)

Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Customer Service Associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Associate, Customer Support
EVO Payments Mexico, S. de R.L. de C.V. —Álvaro Obregón, CDMX
- Servicio al cliente
- Bachillerato
- Servicios financieros
Postulación rápida
2h
CUSTOMER EXPERIENCE ASSOCIATE
Royal Holiday —Ciudad de México, CDMX
- Inglés
- Bachillerato
- Seguro de vida
Postulación rápida
Customer Service Associate (Spanish-Speaking / Healthcare)
InboxZeroVA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
11d
Specialist, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Maestría
Preferred Customer Associate
UPS —Peñón de los Baños, CDMX
- Tiempo completo
- Servicio al cliente
Contact Center Analyst for US
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Access
10d
Specialist Operational Workforce Management
InterContinental Hotels Group —Benito Juárez, CDMX
- Incluye días feriados
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
10d
SC Cust Svc Assoc Representative
PepsiCo —Miguel Hidalgo, CDMX
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Sales Associate, PT
Under Armour —Cuajimalpa, CDMX
- Medio tiempo
- Inglés
- Gestión de venta al por menor
- Descuento de empleados
SUPERVISOR, OPERATIONS, BILINGUAL
Qualfon —Juárez, CDMX
- Tiempo completo
- Bilingüe
- Bachillerato
- Licenciatura
Associate, Licensing
Element Fleet Management —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Seguro de vida
8d
Customer Success Associate - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Commercial Assoc Analyst - English & French
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Excel
- Servicio al cliente
- Inglés
Customer Service Analyst
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
Marketing Assistant
MVC Mexico Call Center —Ampliación Granada, CDMX
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Support Engineer, Associate
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Licenciatura
- Presencial
Technical Support Representative
Peek —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
4d
Staff Manager, Procurement Center of Excellence (COE; Systems, Process, Data)
Qualcomm —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- Doctorado

Quiero recibir la alerta de empleo más reciente para customer service associate en ciudad de méxico, dif

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Premium customers service associate

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
VoIP
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

BIGO TECHNOLOGY PTE. LTD.

BIGO (BIGO Technology Pte. Ltd.) is a fast-growing Singapore technology company founded in 2014.

BIGO aims to be a content platform that connects the world and inspires one billion people to share beautiful moments. Powered by audio and video technology, including AI, RTC (Real-time Communications) and CDN (Content Delivery Network), BIGO provides a portfolio of video broadcast and VoIP-related products and services. The star applications include Bigo Live, Likee, imo and Hello Yo. BIGO has enabled 400 million MAU from more than 170 countries and regions to explore, showcase, and stay connected. Being committed to service and technology excellence, BIGO has deployed 5 R&D centers in Singapore, the U.S. (Silicon Valley) and China (Beijing, Shanghai, Guangzhou), and over 30 local offices across the globe to further its granularity in local business development, operations and marketing. Bigo's Website: https://www.bigo.sg/

The ideal candidate is a passionate, patience, has an active communication, self-motivated, organized, and detail-oriented team player who is committed to the success of our users.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately
Responsibilities:
Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

Refina tu búsqueda

customer service associate empleos en ciudad de méxico, dif

Premium customers service associate

Customer Service Associate

Associate, Customer Support

CUSTOMER EXPERIENCE ASSOCIATE

Customer Service Associate (Spanish-Speaking / Healthcare)

Specialist, Customer Service

Preferred Customer Associate

Contact Center Analyst for US

Specialist Operational Workforce Management

SC Cust Svc Assoc Representative

Sales Associate, PT

SUPERVISOR, OPERATIONS, BILINGUAL

Associate, Licensing

Customer Success Associate - Mexico City (Hybrid)

Commercial Assoc Analyst - English & French

Customer Service Analyst

Marketing Assistant

Support Engineer, Associate

Technical Support Representative

Staff Manager, Procurement Center of Excellence (COE; Systems, Process, Data)

Quiero recibir la alerta de empleo más reciente para customer service associate en ciudad de méxico, dif

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado