16 publicaciones de empleo destacadas de computer operator en ciudad de méxico, dif (¡Están contratando!)

Software Support Expert I | P1 & 4
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Salesforce
- Inglés
- Seguro dental
Postulación rápida
13d
Operations Specialist I, Remote Assistance (Night Shift)
DoorDash Mexico —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- Bachillerato
Postulación rápida
Help Desk
PayRange —Benito Juárez, CDMX
- Tiempo completo
- Inglés
- Sin título de educación superior
- Disponible para viajar
Postulación rápida
Senior Software Engineer (C++ / Real-Time Systems)
Derq —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Experiencia en bases de datos
- SQL
Postulación rápida
Mainframe Console Operator
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Bachillerato
QA Engineer
LotusFlare —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Desarrollo de software
Senior Back-End Engineer
LotusFlare —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- DevOps
- Java
MX-CPS Warehouse Operator II
Coca-Cola —Ciudad de México, CDMX
- Turno de 12 horas
- Inglés
- Bachillerato
- Disponible para viajar
International Operations Agent III
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bachillerato
- Sin título de educación superior
- Uso de computadora
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Unified Communications Specialist
ABB Mexico S.A. de C.V. —Ciudad de México, CDMX
- Informática
- Inglés
- Licenciatura
Postulación rápida
Manager of Sales Engineering
LotusFlare —Ciudad de México, CDMX
- Experiencia en ventas
- Mercadotecnia
- Inglés
Decision Intelligence Analyst - Mexico City
ailylabs —Ciudad de México, CDMX
- Azure
- Informática
- SQL
Postulación rápida
VIE Analyst, Aviation Development F/H
VINCI Concessions —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
8d
Territory Sales Partner
Omada.ai —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Postulación rápida
8h
Quality/Audit Associate / Asociado de Calidad/Auditoría
Light & Wonder —Ciudad de México, CDMX
- Incluye fines de semana
- Bachillerato
- Almacén
- Experiencia en almacén
Quality/Audit Supervisor / Supervisor de Calidad/Auditoria
Light & Wonder —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
- Almacén
- Experiencia en almacén

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Operations Specialist I, Remote Assistance (Night Shift)
DoorDash Mexico —Ciudad de México, CDMX
Monitor autonomous robots using remote assistance tools and dashboards. As a Remote Assistance Operator I, you will support day-to-day remote assistance…
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Software Support Expert I | P1 & 4

SpotOn -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 13 días

Beneficios

Seguro dental

Cualificaciones

Ventas SaaS
Informática
Plurilingüe
Salesforce
Inglés
Sistemas de información
Bachillerato
Gestión de venta al por menor

Descripción completa del empleo

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Position Objective

The Software Support Expert I provides friendly, knowledgeable, and efficient software support, acting as a trusted client advocate. This role ensures timely issue resolution, clear communication, and a seamless experience, helping clients get the most value from our products.

Responsibilities

Process Optimization

Follow Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and internal checklists to ensure consistent software support.
Identify and report software-related process gaps or recurring issues to support continuous improvement.
Review case outcomes to ensure accuracy, consistency, and adherence to documented workflows.

Software Support & Troubleshooting

Provide knowledgeable support on software features, workflows, and functionality.
Guide clients through step-by-step software processes to resolve usage questions.
Escalate software issues beyond standard workflows when necessary.

Client Advocacy & Communication

Act as a trusted client advocate, ensuring seamless case management and timely resolution of software-related inquiries.
Educate clients on software best practices, features, and self-service resources.
Communicate clearly with clients to simplify complex software concepts.

Operational Excellence & Collaboration

Manage multiple software-related cases while maintaining service quality and responsiveness.
Document client interactions accurately in CRM and support tools (e.g., Salesforce).
Collaborate with team members to share knowledge and improve software support processes.

Skills & Knowledge

Customer Focus: Demonstrated commitment to delivering an exceptional client experience.
Technical Proficiency: Working knowledge of software, hardware, and system integrations.
Communication: Clear and professional communicator with both technical and non-technical audiences.
Problem-Solving: Strong analytical and troubleshooting skills.
Adaptability: Thrives in dynamic, fast-paced environments with evolving technology.
Organization: Skilled in multitasking and maintaining thorough documentation.
Support: Experience providing customer or technical support, preferably in SaaS or POS environments, with proven success resolving issues and managing client relationships.

Previous Experience

1 year of professional experience in customer success or related roles.
Experience in fintech or SaaS environments preferred.

Education / Professional Training

A high school diploma or GED is required.
An Associate degree in Computer Science, Information Systems, Business Management, Communications, Hospitality, or a related field is preferred.
An equivalent combination of education and experience may be considered.

Languages & Level of Proficiency

Fluent in English and Spanish (written and verbal).
Additional languages are preferred but not required.

What We Offer

Base Salary: $19,800 MXN gross per month
Performance bonus up to $3,660.00 MXN
Private health insurance
Dental insurance
All Mexican laws benefit
20-day Christmas bonus (Aguinaldo)
TotalPass membership
Professional development and career growth opportunities

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at [email protected].

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Postulación rápida

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computer operator empleos en ciudad de méxico, dif

Software Support Expert I | P1 & 4

Operations Specialist I, Remote Assistance (Night Shift)

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QA Engineer

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MX-CPS Warehouse Operator II

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Manager of Sales Engineering

Decision Intelligence Analyst - Mexico City

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Quality/Audit Associate / Asociado de Calidad/Auditoría

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