18 publicaciones de empleo destacadas de operations agent en baja california (¡Están contratando!)

Customer Service Representative
1840 & Company —Tecate, B.C.
- $7.20 por hora
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Analyst Jr, Complaints
Baxter —Tijuana, B.C.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Customer Service Representative - Integon
Integon —Tijuana, B.C.
- Hasta $24,000 por mes
- Bilingüe
- Administración de personal
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
Operations Supervisor - Call Center
Redial BPO —Nueva, B.C.
- $5,200 a $7,300 por semana
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Habilidades de organización
Postulación rápida
Operator I
Baxter —Tijuana, B.C.
Purchasing Agent
Bourns —Tijuana, B.C.
- Microsoft Excel
- Microsoft Outlook
- Inglés
Campaign & Content Operations Specialist
ScaleUp —Tijuana, B.C.
- $1,500 a $2,000 por mes
- Tiempo completo
Postulación rápida
Sr Eng, Supplier Quality
Baxter —Tijuana, B.C.
- Hospital
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
QA Supervisor
Seguros Confie —Tijuana, B.C.
- Tiempo completo
- Microsoft Excel
- Inglés
- Capacitación
Sr. Quality Control Engineer
Advanced Energy Industries, Inc. —Carbajal, B.C.
- Microsoft Excel
- Inglés
- Licenciatura
Sr Analyst, Infrastructure & Facilities
Baxter —Tijuana, B.C.
- Bilingüe
- Informática
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Sr Eng, MIP-Engineering
Baxter —Tijuana, B.C.
- Bilingüe
- Inglés
- Experiencia en manufactura
- Vacaciones adicionales o permisos con goce de sueldo
Specialist MIP Engineering
Baxter —Tijuana, B.C.
- Inglés
- Mejora continua
- Experiencia en manufactura
- Vacaciones adicionales o permisos con goce de sueldo
Sr Eng, Manufacturing
Baxter —Tijuana, B.C.
- Bilingüe
- Inglés
- Experiencia en manufactura
3d
Senior Marketing Data Analyst
Viamericas —Tijuana, B.C.
- Trabajo híbrido
- Bilingüe
- Microsoft Excel
- Salesforce
Postulación rápida
7d
Cloud Engineer
Teradata —Tijuana, B.C.
- Tiempo completo
- Azure
- Oracle
- Informática
14d
Staff Product Experience & Design System Architect
Teradata —Tijuana, B.C.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Gestión de productos
- Contratos
Postulación rápida
Site Reliability Engineer (SRE) – Regional Multi Project Platform
North American Production Sharing —Tijuana, B.C.
- Administración de personal
- DevOps
- Linux
Postulación rápida

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Customer Service Representative

1840 & Company -
Tecate, B.C.

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Información del empleo

Tiempo completo
$7.20 por hora

Cualificaciones

Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Shopify
Inglés
E-commerce
Mejora continua
Atención al cliente
Mecanografía
HubSpot
SaaS

Descripción completa del empleo

Customer Service Representative

Humach

Remote, Tecate, Baja California, Mexico

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Non-Negotiable

Location

About the Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

About the Job

Customer Service Representative – Full Time Position Only Hours of Operation: Monday through Friday 8:00 am to 6:00 pm central standard time.

Job Overview

Employment Type:
Full-Time Independent Contractor
Department:
Customer Service/Support
Job Level:
Entry Level

Education & Experience

Years Of Experience:
1 Year
Business Model:
E-Commerce
SaaS (Software As A Service)
Minimum Education Level:

Qualification:
None

Skills

Tools/Platforms:
Cst/M3
Shopify
Connex.Ai
HubSpot
Email Tools (Gmail/Outlook)
Dialer / Phone Systems
Calendar Tools
Crm / Customer Management Tools
Additional Skills:
None
Common Methodologies/Frameworks:
Customer Support Workflow Management
E-Commerce Catalog Management
Order Management & Fulfillment
Issue Resolution & Escalation Handling
Crm Utilization & Case Tracking
Additional Skills:
None
General Skills:
Customer Relationship Management (CRM)
Customer Feedback Analysis
Additional Skills:
None
Soft Skills:
Collaboration
Communication
Conflict Resolution
Team Collaboration
Additional Skills:
None

Requirements

Technological Requirements:

Language:
English
Location:
Mexico

Responsibilities

Customer Service Agents will handle order entry and resolution with precision and professionalism.
Responsibilities include responding promptly to inquiries, providing accurate product and order information, and resolving issues related to returns, warranties, and general questions. Agents will utilize key systems such as CST/M3 for order management, Shopify for e-commerce processing, and Hubspot and Connex.ai for CRM and escalation handling.
Success in this role requires attention to detail, strong collaboration with internal teams for escalations, and a commitment to capturing feedback to drive continuous improvement.
Customer Service Representatives are required to effectively manage their time. They should regularly review their calendars on a daily, weekly, and monthly basis to strategically prioritize their tasks and optimize their schedules.
Customer Service Representatives are expected to communicate professionally, clearly, and effectively with customers and clients, both written and verbal communication.
Customer Service Representatives must use proper grammar, punctuation, and spelling, and be able to articulate situational details effectively in their writing.

Qualifications:

English proficiency level - C1
At least (6) months experience in customer service role, 1 year preferred
Excellent telephone etiquette and ability to speak confidently and persuasively with customers.
Proven written communication skills including accurate spelling, proper grammar, and ability to express complex situations in writing.
Strong prioritizations skills, adept at managing assignments and deadlines. Flexibility is key, as they should be able to adapt and address the most urgent tasks efficiently.
Ability to work independently
Basic computer and keyboarding skills
Knowledge of internet and e-mail required
Typing Skills (20 WPM+)
Exceptional attention to detail, strong critical thinking abilities, and proficient problem-solving skills
Excel both as a team player and strong individual performer. Team-oriented who actively share best practices with their colleagues, fostering a collaborative and supportive work environment.

Training Expectations:

Customer Service Representatives will receive 8 days of classroom training followed by 5 days of nesting. Agents must graduate classroom training and complete 5 days of nesting to be paid for new hire classroom training.

Working Hours

Monday:
8 A.M. - 6 P.M.
Tuesday:
8 A.M. - 6 P.M.
Wednesday:
8 A.M. - 6 P.M.
Thursday:
8 A.M. - 6 P.M.
Friday:
8 A.M. - 6 P.M.

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Refina tu búsqueda

operations agent empleos en baja california

Customer Service Representative

Analyst Jr, Complaints

Customer Service Representative - Integon

Operations Supervisor - Call Center

Operator I

Purchasing Agent

Campaign & Content Operations Specialist

Sr Eng, Supplier Quality

QA Supervisor

Sr. Quality Control Engineer

Sr Analyst, Infrastructure & Facilities

Sr Eng, MIP-Engineering

Specialist MIP Engineering

Sr Eng, Manufacturing

Senior Marketing Data Analyst

Cloud Engineer

Staff Product Experience & Design System Architect

Site Reliability Engineer (SRE) – Regional Multi Project Platform

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