20 publicaciones de empleo destacadas de delivery analyst en aguascalientes, agu (¡Están contratando!)

Service Delivery Analyst
Capgemini Sogeti —Aguascalientes, Ags.
- Administración de personal
- Inglés
- Mejora continua
Sales Operations Analyst
Sensata Technologies, Inc. —Aguascalientes, Ags.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Order Management Logisitics officer
Capgemini —Aguascalientes, Ags.
Service Delivery Analyst
Capgemini —Aguascalientes, Ags.
- Administración de personal
- Inglés
- Mejora continua
Order Management Logisitics officer
Capgemini —Aguascalientes, Ags.
FBS Quality Analyst - Contact Center
Capgemini —Aguascalientes, Ags.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Analista Cuentas por Cobrar
Capgemini —Aguascalientes, Ags.
- Microsoft Excel
- ERP systems
- Inglés
Material Requirements Planner (MRP)
Capgemini —Aguascalientes, Ags.
- Microsoft Excel
- Oracle
- Administración de personal
- Seguro de vida
Business Analyst
Capgemini Sogeti —Aguascalientes, Ags.
- Azure
- DevOps
- SQL
Associate Order Management Logisitics officer
Capgemini Sogeti —Aguascalientes, Ags.
Business Analyst
Capgemini —Aguascalientes, Ags.
- Azure
- DevOps
- SQL
Analista Cuentas por Cobrar
Capgemini Sogeti —Aguascalientes, Ags.
- Microsoft Excel
- ERP systems
- Inglés
Order Management Logisitics officer
Capgemini Sogeti —Aguascalientes, Ags.
Business Project Manager
Capgemini —Aguascalientes, Ags.
- Administración de personal
- Desarrollo de software
Transport Planning
Capgemini Sogeti —Aguascalientes, Ags.
11d
Material Requirements Planner (MRP)
Capgemini Sogeti —Aguascalientes, Ags.
- Microsoft Excel
- Oracle
- Administración de personal
- Seguro de vida
Transport Planning
Capgemini —Aguascalientes, Ags.
10d
Tech Lead
Capgemini Sogeti —Aguascalientes, Ags.
- Administración de personal
- JavaScript
- Desarrollo de software
11d
Business Project Manager
Capgemini Sogeti —Aguascalientes, Ags.
- Administración de personal
- Desarrollo de software
SharePoint PowerBI Support
Capgemini —Aguascalientes, Ags.
- Bilingüe
- Microsoft Excel
- Microsoft Access
11d

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Service Delivery Analyst

Capgemini Sogeti -
Aguascalientes, Ags.

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Información del empleo

Cualificaciones

Administración de personal
Inglés
Mejora continua

Descripción completa del empleo

Job Description

Service Delivery Manager

We are looking for a Service Delivery Analyst with strong expertise in the Travel Domain, who will act as a key liaison between internal teams and stakeholders, ensuring seamless delivery of online reservation services and operational excellence.

This role is ideal for a proactive professional with strong analytical skills, technical knowledge in travel systems, and the ability to manage complex service delivery scenarios.

Job Description

Your Role

Act as the primary liaison between internal teams to ensure effective coordination and communication.
Support online reservation fulfillment processes and resolve customer inquiries.
Maintain tools, documentation, and resources for operational teams.
Analyze, troubleshoot, and escalate issues as needed.
Collaborate with cross-functional teams to define and improve: Standard Operating Procedures (SOPs), Client-specific requirements, Product configurations
Ensure adherence to internal policies, procedures, and compliance standards.
Advise Client Management teams on best practices for online booking processes.
Develop and document end-to-end reservation processing workflows.
Provide post-implementation support for new processes and features until operational stability is achieved.
Identify opportunities for process improvement and optimization.
Identify, document, and escalate technical issues for resolution.
Manage and monitor support requests through case management tools or service portals.
Prioritize incidents based on business impact and urgency.
Provide timely status updates and ensure resolution within defined SLAs.
Coordinate advanced troubleshooting for complex or critical issues.
Investigate issues with limited information and determine root causes.
Apply analytical thinking and creativity to develop effective solutions.
Drive continuous improvement through innovation and proactive recommendations.

Your Profile

6+ years of experience in the Business Travel industry.Strong knowledge of Travel and/or Airline operations.
Experience with GDS, POS tools, and Online Booking Tools (OBT).Strong analytical, troubleshooting, and problem-solving skills.
Ability to manage multiple priorities in fast-paced environments.
Excellent communication and stakeholder management skills.
Advanced English proficiency.

What you’ll love

Growth and Learning at Every Step Access continuous learning through internal academies, certifications, and mentorship. Explore career mobility across roles, industries, and geographies. Be part of a “school of excellence” where your skills resonate beyond the company.

About Capgemini Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.

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Quiero recibir la alerta de empleo más reciente para delivery analyst en aguascalientes, agu

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