Nic Jagoe
VP, Talent Acquisition, Sunnyvale
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Reporting to the VP of Intuitive Surgical Global Talent Management (GTM), with matrixed alignment to North America Manufacturing HR leadership, this position serves as a key member of both the GTM and NA Manufacturing HR Leadership Teams. The role provides strategic and operational leadership in Talent Management, Leadership Development, Employee Development, and Talent Practices, driving the successful implementation of global and regional talent initiatives at Intuitive’s North America manufacturing sites (primary location: Mexicali, Baja California, MX).
The Sr. Manager partners closely with manufacturing business leaders, country HR, and COE leaders to establish and execute comprehensive talent strategies and initiatives that advance Intuitive’s business objectives and support the growth and engagement of manufacturing talent.
Essential Job Duties
- Lead strategic organizational talent and succession planning, facilitating resulting development initiatives and executing planned actions to build a robust manufacturing leadership pipeline.
- Manage and develop a regional team of talent specialists supporting delivery and execution of talent solutions across North America manufacturing locations.
- Partner with Global Talent Management COE and NA Manufacturing HR to design, adapt, implement, and evaluate talent programs, including performance management, onboarding, leadership, and employee development.
- Localize and facilitate corporate learning initiatives; adapt content for manufacturing context while ensuring compliance with regional requirements and evaluating program effectiveness.
- Collaborate with business, regional HRBPs, and Global Talent Management to ensure alignment of GTM professional and leadership skills programs with manufacturing operational priorities.
- Design, deliver, and facilitate contemporary adult learning interventions and materials; implement train-the-trainer models; ensure adherence to corporate branding and local regulatory training provisions.
- Support and coach internal trainers, including selection and management of external vendors for development programs.
- Enhance the employee experience by leveraging engagement survey insights; develop and support actions to drive engagement and retention for all functional groups.
- Develop and implement strategies that promote Intuitive’s core values and desired behaviors in the manufacturing environment.
- Coach manufacturing leaders, including using 360 assessments with succession candidates; deliver feedback and individualized development support.
- Lead organizational development and cultural transformation projects; assess, diagnose, design, and execute interventions for improved organizational performance and facilitate OD capability development within HR.
- Oversee deployment of talent initiatives, reporting results using goal deployment tools (e.g., Hoshin Kanri, KPIs); ensure process excellence and continuous improvement methodologies (lean, etc.).
- Ensure successful change management and adoption of global programs, processes, and systems to deliver a consistent employee lifecycle experience company wide.
- Serve as liaison/advisor to business leadership, facilitating Key HR initiatives and strategic talent decisions.
Required Skills and Experience
- Minimum 7-10 years’ experience in Talent Management, Organizational Development, or related HR functions, with at least 3-5 years in people management, ideally within medical devices and/or high technology manufacturing environments.
- Strong facilitation skills for effective leadership development, employee development, and onboarding program delivery.
- Proven ability to develop and implement talent programs and manage change across diverse regional settings, especially in North America (Mexico, US).
- Strategic thinker who can balance vision with operational excellence and tactical execution.
- Demonstrated ability to coach and influence multi-level leaders, including senior manufacturing executives, across multicultural environments.
- Skilled at operating within a matrixed organization, managing ambiguity, and fostering collaborative relationships.
- Strong business acumen; able to integrate organizational, talent, HR, and manufacturing strategies to deliver value.
- Exceptional communication, project management, and analytic skills; able to report, measure, and drive outcomes aligned to business priorities.
- Experience managing vendors and external training & development service providers.
- Multi-lingual English fluency with proficiency in Spanish.
- High integrity, resilience, and personal drive; results-oriented and self-motivated.
Required Education and Training
- Bachelor’s degree required, preferably in Human Resources, Organizational Development, Education, Business Administration, or related field.
Working Conditions
- May require occasional travel to key North America manufacturing hubs (Mexicali, Sunnyvale, Peachtree, Atlanta).
Preferred Skills and Experience
- Master’s degree in organizational development, human resources, or related discipline.
- Coaching certification (e.g., ICF or equivalent).
- Experience leveraging HRIS platforms for talent management, such as Workday (Talent Optimization module).
- Certifications related to assessment and development tools (e.g., 360 assessment, leadership diagnostic tools).
- Experience developing talent and leadership programs specifically for manufacturing or operations teams.
- Knowledge of compliance with STPS training and development requirements in Mexico.
- Experience with lean manufacturing or other process improvement methodologies.
- Demonstrated effectiveness in multicultural environments and managing projects across varied market maturities.
Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.
Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.
Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).
Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.
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