20 publicaciones de empleo destacadas en factory support (¡Están contratando!)

Customer Support Specialist
Roomvu —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- CAD
- Inglés
Postulación rápida
5d
Customer Support Associate I
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
- Seguro dental
- Seguro de la vista
Field Service Technician I
TechnipFMC —Villahermosa, Tab.
- Bachillerato
PowerBI Developer
Proximo —Desde casa
- $380,000 a $760,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Azure
- Inglés
Postulación rápida
Supervisor Administrativo
Mondelēz International —Villahermosa, Tab.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
- Permiso de maternidad y paternidad
Administration Support (Temporal)
Mondelēz International —Torreón, Coah.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
- Permiso de maternidad y paternidad
Field Service Engineer
Emerson —Ciudad de México, CDMX
- Tiempo completo
- PMP
- Licenciatura
- Disponible para viajar
Factory Manager
Eaton —San Luis Potosí, S. L. P.
- Administración de personal
- Inglés
- Licenciatura
Factory Customer Service Agent (Order Handling)
ABB Mexico S.A. de C.V. —San Pedro Garza García, N. L.
- Servicio al cliente
- Salesforce
- Inglés
Postulación rápida
Project Order Management Specialist
Siemens —Zapopan, Jal.
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- ERP systems
- Inglés
Auxiliar de almacen B
Cummins Inc. —San Luis Potosí, S. L. P.
- Bachillerato
- Almacén
Fleet Analyst
Mondelēz International —Puebla, Pue.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
- Permiso de maternidad y paternidad
4d
Desktop Support Analyst II (Mexico)
DYOPATH —Santa Catarina, N. L.
- Incluye fines de semana
- Administración de personal
- Bachillerato
- Habilidades de comunicación
Postulación rápida
Education & Training Coordinator
Mondelēz International —San Luis Potosí, S. L. P.
- Tiempo completo
- Administración de personal
- Mantenimiento
- Experiencia en manufactura
- Permiso de maternidad y paternidad
Factory Support
CARRIER —El Lechugal, N. L.
- $17,400 a $20,400 por mes
- Tiempo completo
- Ingeniería
- ERP systems
- Inglés
- Estacionamiento gratuito
- Ayuda o servicio de transporte
Postulación rápida
11d
Administrativo de Producción
Mondelēz International —Toluca, Méx.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
- Permiso de maternidad y paternidad
11d
Documentation Manager
Siemens Energy —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Coordinador de Inventarios
Mondelēz International —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
- Permiso de maternidad y paternidad
9d
CUSTOMER SERVICE SPECIALIST II
TE Connectivity —Tlalnepantla, Mor.
- Servicio al cliente
- Salesforce
- Inglés
- Plan de adquisición de acciones empresariales
Product Manager - Hand Tools & Accessories
Stanley Black & Decker —Ciudad de México, CDMX
- Administración de personal
- Mercadotecnia
- Licenciatura

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Customer Support Specialist

Roomvu
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
Hace 5 días

Cualificaciones

Microsoft Excel
CAD
Inglés
Zendesk
Atención al cliente
SaaS
Inteligencia artificial

Descripción completa del empleo

Job description:

www.roomvu.com | SaaS | Marketing Platform |

Job Title: Customer Support Specialist

Salary: MX$17,500.00 - MX$23,000.00 per month(Base)/CAD $1,400 – $1800 per month (Base)

About the Role

Roomvu is hiring a Customer Support Specialist (Client Success) to support our growing SaaS customer base. This role is focused on helping clients succeed with our platform by answering questions, resolving technical issues, and guiding users to get the most value from Roomvu.

You’ll work closely with customers on product usage, troubleshooting, and best practices in a fast-paced SaaS environment.

This role is ideal for someone with a technical mindset, strong communication skills, and a passion for customer success.

What You’ll Do

Support customers via tickets, chat, and video calls
Troubleshoot product, account, and technical issues
Guide users through platform features, workflows, and best practices
Help customers adopt and use Roomvu tools effectively
Document issues and solutions clearly in the ticketing system
Escalate technical bugs or complex cases to Product or Engineering
Share recurring feedback and improvement ideas with internal teams
Contribute to help docs, FAQs, and internal knowledge bases

What We’re Looking For

Strong spoken and written English
2+ years in Customer Support, Technical Support, or Client Success
Experience supporting SaaS or technical platforms
Comfortable using ticketing systems (Zendesk, Zoho Desk, Freshdesk, Intercom, etc.)
Strong problem-solving and troubleshooting skills
Clear communicator who can explain technical concepts simply
Organized, proactive, and customer-focused
Reliable high-speed internet & professional home setup

Nice to have

Experience with MarTech, PropTech, or AI-based tools
Familiarity with onboarding, product adoption, or customer health metrics

Compensation

CAD $1,400 – $1800 per month (base)
Performance-based success bonuses tied to:
Customer satisfaction (CSAT)
Resolution quality and speed
Product adoption and usage support

About Us:

At Roomvu, we’re reimagining one of the oldest and most traditional industries—real estate—by bringing cutting-edge innovation and AI to the forefront of marketing. Our mission is to empower real estate agents by making scalable, hyper-local, and effective social media marketing accessible to all, not just the elite.

We are the Content Factory for Realtors—fully automating content creation, branding, publishing, and advertising using artificial intelligence. Our tech not only identifies trending topics, but also creates personalized, agent-branded videos and distributes them to the right audience. From Vancouver and Toronto to Miami, New York, Los Angeles, and beyond, we serve 350,000+ agents with content that is always timely, relevant, and credible—because we integrate directly with major real estate boards.Why Join Roomvu?

We’re Disruptive by Design:

We love shaking things up. In a centuries-old industry that’s been slow to evolve, we’re driving change by making AI-powered, social media-marketing simple and scalable for every agent.
We develop futuristic tools like AI Cloning, helping realtors multiply their visibility and impact
We’re constantly experimenting, testing, and iterating—because innovation is our comfort zone
We believe in democratizing marketing—giving everyone the tools to compete, no matter their budget or tech skills

Our Culture Is What Sets Us Apart:

We’re more than a company—we’re a tight-knit, high-energy team that thrives on collaboration, creativity, and shared wins.
We celebrate continuous success and milestones—big and small
We host foosball tournaments to keep the energy flowing

Ownership is in Our DNA:

We believe that everyone here has the power to lead, drive, and grow:
We foster a true start-up culture where your contributions matter—and are visible
Whether it's launching a new initiative or solving a new challenge, you can take the wheel
We honor and recognize ownership mentality in everything we do
We offer the runway for growth and the space to explore new ideas and roles

We Grow Together:

You won’t just grow your resume here—you’ll grow your skills, your confidence, and your career:
Get recognized with weekly and monthly team shoutouts
Work closely with leadership and peers to learn, improve, and elevate each other
Access development opportunities to keep moving forward, wherever your goals take you.

Our Core Values:

Ownership – Take initiative. Be accountable. Make an impact.
Openness – Communicate honestly and respectfully—always.
Growth – For our clients, for the company, and for ourselves.
Innovation – Don’t settle. Challenge the norm. Build what’s next.
Team Spirit – Win together. Help each other. Have fun along the way.

At Roomvu, you’re not just part of a company—you’re part of a movement. We’re disrupting an industry, building bold tech, and creating a workplace where you’re supported, celebrated, and inspired to grow.

If you’re passionate, curious, and ready to make an impact—we’d love to meet you.

Job Type: Full-time- Contract

Work Location: Remote

Job Type: Full-time

Work Location: Remote

Postulación rápida

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