20 publicaciones de empleo destacadas en analytics client service (¡Están contratando!)

Client Services Manager
Cielo —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Total Plan Client Service Senior Associate
MSCI —Monterrey, N. L.
- Tiempo completo
- Inglés
- Licenciatura
- Servicios financieros
- Permiso de maternidad y paternidad
FBS - Business Solutions Analyst
Capgemini —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Gestión de productos
- Seguro dental
- Seguro de vida
Postulación rápida
Industry Consulting - Financial Services - Banking - Management Analyst/Consultant
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Manejo de grupos
- Servicios financieros
Sales Operations Manager CDMX
RUI —Del Valle Centro, CDMX
- $60,000 a $80,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Postulación rápida
13d
BANAMEX Data Quality & Data Governance Analyst
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Remote Marketing Manager — U.S. Law Firms
Aw Labor Solutions —Guadalajara, Jal.
- Desde $37,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
Data Management and BI Manager, GOC
WPP Media —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Strategy & Analytics Lead
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Postulación rápida
Client Implementations Analytics
MSCI —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
- Permiso de maternidad y paternidad
Remote technical support agent
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Disponible para viajar
12d
Customer Service Operations Coordinator
BAJA FULFILLMENT SERVICES INTERNATIONAL S. DE R.L. DE C.V. —Tecate, B.C.
- $1,300 a $1,600 por día
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
BANAMEX Head of Collections Strategy & Analytics
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
13d
Corporate Communications Channels Specialist - Marketing
Signant Health —Ciudad de México, CDMX
- Administración de personal
- Microsoft Office
- Licenciatura
DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS
Pluxee —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
14d
Data Analyst
Averna —Zapopan, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Análisis de datos
- Inglés
Postulación rápida
Oliver Wyman - Revenue FP&A Analyst - Mexico City
Oliver Wyman —City, Hgo.
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
Senior Specialist, Knowledge Management (M&A - Merger Integration)
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
14d
Sr. Analyst - Process Analytics - SCM 4B
Genpact LLC —Zapopan, Jal.
- Administración de personal
- Informática
- Inglés
Postulación rápida
Banamex Analista de Compensación y Analytics
Citi —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Análisis de datos
- Experiencia en bases de datos
7h

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Client Services Manager

Cielo -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

ATS
Inglés
Microsoft Office
Pérdidas y ganancias
Licenciatura
Mejora continua
Recursos humanos
Capacitación
Reclutamiento
Recursos humanos
Negocios

Descripción completa del empleo

Company Description

Are you ready to accelerate your career? Join Cielo as a Client Services Manager! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition.

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at [email protected]

Job Description

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.

Work Location: Mexico
Work Arrangement: Fully Remote
Specific requirements: Strong, proven experience recruiting across both the Mexican and US markets, ideally with experience leading or coaching Recruiters and/or Senior Recruiters
Language Required: Proficiency in English

Duties and Responsibilities:

Lead a high performing team to provide high quality services focused on exceeding the expectations of clients.
Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps.
Provide leadership and coaching to direct reports.
Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback.
Complete performance management processes, including providing feedback and proactively addressing gaps.
Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning.
Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure.

Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients.
Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others.
Directly works with Recruiters and hiring leaders to foster relationships and build trust.
Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals.
Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies.
Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate.
Support recruitment process needs of clients.
Leverage shared delivery resources effectively.

Maximize the use of Cielo resources to meet goals.
Responsible for Cielo-specific metric reports and P&L management
Drive standardization, continuous improvement and consistency of processes and procedures.
Effectively work as part of the Cielo Client Services Management team to share best practices and drive organizational initiatives.
Other duties as assigned.

Supervisory Responsibilities

The Client Services Manager will lead a team of Recruiters, providing guidance, conducting performance reviews, and supporting professional growth.

Qualifications

Position Requirement

Experience:

Prior experience in a results-oriented TA role in talent acquisition or human resources.
Experience coaching peers or managing a team.

Exposure:

Exposure and knowledge of various recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools
Strong proficiency in Microsoft Office Suite

Education:

Bachelor’s degree in business, management, human resources, or related field, preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Postulación rápida

Refina tu búsqueda

analytics client service empleos

Client Services Manager

Total Plan Client Service Senior Associate

FBS - Business Solutions Analyst

Industry Consulting - Financial Services - Banking - Management Analyst/Consultant

Sales Operations Manager CDMX

BANAMEX Data Quality & Data Governance Analyst

Remote Marketing Manager — U.S. Law Firms

Data Management and BI Manager, GOC

Strategy & Analytics Lead

Client Implementations Analytics

Remote technical support agent

Customer Service Operations Coordinator

BANAMEX Head of Collections Strategy & Analytics

Corporate Communications Channels Specialist - Marketing

DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS

Data Analyst

Oliver Wyman - Revenue FP&A Analyst - Mexico City

Senior Specialist, Knowledge Management (M&A - Merger Integration)

Sr. Analyst - Process Analytics - SCM 4B

Banamex Analista de Compensación y Analytics

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