20 publicaciones de empleo destacadas de player support agent en venustiano carranza, cdmx (¡Están contratando!)

Player Support Agent
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
6d
Customer Service Agent
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
IT Support - MX
Monks —Ciudad de México, CDMX
- Servicio al cliente
- Mantenimiento
- Inglés
Postulación rápida
Operations Manager - Player Support
Keywords Studios —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Inglés
Postulación rápida
AI Customer Support
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Python
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
International Operations Agent III
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bachillerato
- Sin título de educación superior
- Uso de computadora
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
HOS247 LLC —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Experiencia en ventas
- Inglés
Postulación rápida
Software Engineering MTS (iOS SwiftUI + Frontend Engineer)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- JavaScript
Early Career Trade Credit
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Operations Executive(s) - Mexico
BeMyGuest —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
Postulación rápida
Support Operations Trainer
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
Postulación rápida
13d
AI Engineer
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Python
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Mobile Game UI Designer
Hire Overseas —Ciudad de México, CDMX
- Home Office (Desde casa)
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
13d
Sales Development Representative - API/CPaaS (NwPS)
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Hospital
- Salesforce
- Seguro de vida
Postulación rápida
4h
Associate Renewals Manager
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
4d
AI Operations Executive
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Manager, Legal Support Services
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Inglés
7d
AI Onboarding Specialist
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Ocean Export Specialist
JAS Worldwide —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Bachillerato
DD&T, Instructional Designer (Sr.), Digital Dexterity
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
- Seguro dental
- Seguro de la vista

Quiero recibir la alerta de empleo más reciente para player support agent en venustiano carranza, cdmx

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Player Support Agent

TransPerfect -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 6 días

Cualificaciones

Salesforce
Inglés
Seguridad informática
Licenciatura
Atención al cliente

Descripción completa del empleo

OVERVIEW

Great player support is part of what keeps games alive. As a Player Support Agent, you are often the fi rst person a player reaches when something goes wrong. Whether they are locked out of an account, reporting a bug, asking about a purchase, or looking for help with a game feature, your role is to provide clear, accurate, and professional support. You will work as part of a global gaming support team, helping players across different titles, platforms, and communities. This is an ideal role for someone who enjoys video games, communicates clearly, learns quickly, and wants to build experience in the games industry.

WHAT YOU’LL DO

Respond to player queries through approved ticketing, chat, email, and social support channels.
Triage player issues, investigate reported problems, and follow documented steps.
Provide clear, friendly, and accurate responses in line with project guidelines.
Become familiar with the games you support so you can better understand player issues.
Carry out account actions only where permitted by written policy and access permissions.
Document player issues, trends, bugs, and escalations in the appropriate workspace.
Escalate complex, sensitive, or high-impact issues to the correct internal or client-side teams.
Meet agreed service level, productivity, quality, and player experience targets.
Assist with reporting by tracking information through approved platforms and spreadsheets.
Support your managers and teammates with role-appropriate tasks when needed.
Maintain high standards of confi dentiality, data privacy, and information security at all times.

THE IDEAL PROFILE

Excellent written and verbal communication skills in English.
A genuine interest in video games across different platforms, genres, or communities.
Strong attention to detail and the ability to follow documented processes accurately.
A player-focused mindset and a professional approach to support.
Ability to investigate issues, identify the correct next step, and escalate when needed.
Comfortable working with digital tools, online workspaces, spreadsheets, and ticketing systems.
Ability to work fl exibly and collaboratively within a global team.
Quick to adapt to new games, updates, tools, policies, and workfl ows.

WHAT WE OFFER

A role in the video games industry, supporting real players and live game communities.
Training on the games, tools, and workfl ows you will use.
The chance to develop skills in player support, escalation handling, reporting, and quality.
Experience working with international teams and global gaming projects.
A fast-paced, multicultural team environment.
Opportunities to grow your knowledge of player experience and gaming support operations.

EXPERIENCE and SKILLS

Previous experience in customer support, player support, moderation, community support, or a similar service role is helpful, but not always required. Training will be provided for the games, tools, and workfl ows you support.

Experience with the following would be an advantage:

Customer support platforms such as Zendesk, Helpshift, Salesforce, Intercom, or similar tools.
Microsoft Offi ce, Google Workspace, or similar productivity tools.
Gaming communities, Discord, Reddit, forums, social media, or player-facing support spaces.
Live-service games, mobile games, MMOs, online games, or multiplayer communities.
Working against quality, SLA, productivity, or CSAT targets.
Additional languages.

Postulación rápida

Refina tu búsqueda

player support agent empleos en venustiano carranza, cdmx

Player Support Agent

Customer Service Agent

IT Support - MX

Operations Manager - Player Support

AI Customer Support

International Operations Agent III

Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)

Software Engineering MTS (iOS SwiftUI + Frontend Engineer)

Early Career Trade Credit

Operations Executive(s) - Mexico

Support Operations Trainer

AI Engineer

Senior Mobile Game UI Designer

Sales Development Representative - API/CPaaS (NwPS)

Associate Renewals Manager

AI Operations Executive

Manager, Legal Support Services

AI Onboarding Specialist

Ocean Export Specialist

DD&T, Instructional Designer (Sr.), Digital Dexterity

Quiero recibir la alerta de empleo más reciente para player support agent en venustiano carranza, cdmx

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado