5 publicaciones de empleo destacadas de service engineer en guanajuato, gua (¡Están contratando!)

Service Engineer
Siemens Energy —Guanajuato, Gto.
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Digital Solutions Service & Support Engineer, Americas - Silao, MEX
Trelleborg Group —Silao, Gto.
- Azure
- Informática
- ERP systems
APQP Engineer
Dauch —Silao, Gto.
- Inglés
- Microsoft Office
8d
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North American Production Sharing —Silao, Gto.
- Inglés
- Licenciatura
- Disponible para viajar
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Aumovio —Silao, Gto.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
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Service Engineer

Siemens Energy -
Guanajuato, Gto.

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Información del empleo

Tiempo completo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo
Permiso de maternidad y paternidad

Cualificaciones

SAP
Inglés
Microsoft Office
Licenciatura
Mejora continua
Experiencia en manufactura
Liderazgo
Alta tensión

Descripción completa del empleo

A Snapshot of Your Day

Your day begins at the Power Transformer factory in Guanajuato, reviewing ongoing field service activities, assigned installation plans, active warranty cases, and field technical reports while aligning priorities with the Field Service Team. Whether supporting a critical transformer issue remotely or preparing for a site intervention, you ensure all required data and documentation are in place before execution.

You coordinate with the Field Service team and collaborate closely with Project Management, Quality Assurance, Supply Chain, Engineering, and Manufacturing to ensure that required resources, documentation, and materials are aligned and available to support service activities and customer orders.

Throughout the day, you provide real-time technical support, make critical decisions, and coordinate with internal stakeholders to secure replacement parts, clarify scope, or resolve warranty-related matters. You document findings, prepare detailed technical reports, and communicate results clearly to both internal teams and customers. Your feedback contributes directly to product improvement, long-term reliability of the installed fleet, and customer satisfaction.

No two days are the same: one day you may be resolving a transformer failure at a remote site, and the next providing expert guidance to prevent future issues. In every situation, you bring technical excellence, ownership, and a strong safety mindset to ensure the equipment performs reliably and the customer remains confident in our solutions.

Approximately 15% of your time may involve site visits for critical troubleshooting, failure investigations, commissioning support, or strategic customer support.

How You'll Make an Impact

Execute and support on-site and remote troubleshooting activities, acting as a technical authority to resolve complex transformer issues while minimizing downtime, customer impact, and ensuring adherence to HSE standards.

Oversee end-to-end warranty case management, including failure analysis, planning and execution of corrective actions, cost-of-non-quality control, and technical reporting.

Manage and ensure the accurate and timely processing of replacement parts and service purchase orders, guaranteeing material availability and on-time delivery commitments to customers.

Drive continuous improvement for products and internal processes by providing feedback to Engineering, Manufacturing, and Quality, and by supporting preventive and corrective actions.

Maintain clear and proactive communication with customers, Project Management, Quality, Manufacturing, Engineering, and Supply Chain to ensure timely issue resolution and strong cross-functional cooperation.

Leadership Responsibilities

Promote a strong safety-first mindset, ensuring disciplined execution of field operations under high-risk conditions such as high voltage, heavy equipment, and site constraints.

Make informed and timely decisions for complex technical or cross-functional issues based on technical analysis, risk, and customer impact.

Ensure effective collaboration with Project Management, Engineering, Quality, Manufacturing, and Supply Chain to deliver integrated and timely solutions.

Anticipate operational risks such as delays and material shortages, and drive proactive mitigation plans to protect project timelines and customer operations.

Strengthen a customer-focused culture by ensuring transparency, responsiveness, and long-term relationship development with internal and external key clients.

What You Bring

Bachelor's degree in Electrical or Electromechanical Engineering. Other related degrees may be considered with relevant experience.

Advanced English proficiency, including both conversational and technical communication.

Demonstrated leadership skills with strong presence, capable of inspiring accountability, resolving complex situations, managing conflict, and maintaining team focus and performance under pressure.

Minimum 5 years of experience in power transformer projects, including installation, maintenance, commissioning, and troubleshooting in field environments. Experience in design, testing, or manufacturing is highly valued.

Strong expertise in failure analysis, root cause methodologies (RCA), interpretation of field test results including electrical, control, and mechanical tests, industrial communication protocols, and Microsoft Office. SAP experience is a plus.

Proven experience managing warranty claims, nonconformities, and technical service activities in coordination with cross-functional teams.

Strong leadership presence, capable of handling critical situations, managing customer expectations, and driving results under pressure while demonstrating integrity and confidentiality.

Experience working with utilities, EPCs, or industrial customers, managing technical discussions with credibility and professionalism.

Strong personal competencies: ownership, resilience, decisiveness, collaboration, structured problem solving, and ability to operate in high-pressure environments.

High proficiency in spoken and written technical English, with the ability to communicate clearly with customers, suppliers, and internal stakeholders.

About the Team

The selected person will work jointly with the Power Transformers Field Service organization, factory management, project management, engineering, quality, manufacturing, supply chain, commercial teams, and other support areas. The team supports customers across the lifecycle of installed power transformers by ensuring safe execution, strong technical support, reliable operation, and effective resolution of service and warranty cases.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With approximately 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, gender identity, sexual orientation, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards / Benefits

Career growth and development opportunities

Supportive work culture and a healthy work-life balance

Company paid health and wellness benefits

Paid Time Off and paid holidays

Savings Fund

Above the law benefits

Family building benefits

Parental leave

Competitive base salary

Annual performance bonus

Competitive total rewards package

Contribute to our social responsibility initiatives

Diversity and inclusivity focused

Learn more: https://jobs.siemens-energy.com/jobs

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