20 publicaciones de empleo destacadas de customer service representative en el salto jal. (¡Están contratando!)

Administrative Operations Assistant
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
Customer Support Representative (C)
Helpware —Guadalajara, Jal.
- $16,500 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Customer Service Representative - Mexico Market
Plexus Worldwide —Guadalajara, Jal.
- Contacto por teléfono
- Español
- Servicio al cliente
- Inglés
Postulación rápida
9d
Customer Service Representative
Wipro Limited —Guadalajara, Jal.
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
6d
Customer Service Representative
Staffbridge Group —Guadalajara, Jal.
- $17,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Bilingual Customer Service Representative
Fixity Technologies —Tlaquepaque, Jal.
- $18,000 a $21,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro dental
Postulación rápida
13d
Customer Service Representative
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Inglés
Technical Support Representative
Peek —Guadalajara, Jal.
- $20,800 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
Technical Support Representative (V)
Helpware —Guadalajara, Jal.
- $18,000 por año
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Investigación
Postulación rápida
Customer Service Representatives
Tata Consultancy Services —Guadalajara, Jal.
- Servicio al cliente
Customer Support Representative
Think Future Technologies —Guadalajara, Jal.
- Uso de computadora
Sales Development Representative (Portuguese Speaking)
Vonage —Guadalajara, Jal.
- Home Office (Desde casa)
- Experiencia en ventas
- Hospital
- Salesforce
- Seguro de vida
Postulación rápida
8d
Customer Service Representative (On-Site)
Helpware —Guadalajara, Jal.
- $18,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Habilidades de comunicación
Postulación rápida
Inside Sales Representative
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
8d
Mexico Business Development Representative
Arrive Logistics —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Inglés
- Seguro de la vista
- Programa de referidos
Postulación rápida
Inside Sales Representative (Senior Creative Specialist)
THE/STUDIO —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Commercial Account Manager VME Essentials
Hewlett Packard Enterprise —Guadalajara, Jal.
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Inglés
Customer Service - Recent Graduate
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HPE Networking SE
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Licenciatura
12d
Desktop Support Associate-Helpdesk
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
7d

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Administrative Operations Assistant

Molina Insurance Group -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $20,000 por mes

Cualificaciones

Bilingüe
Microsoft Excel
Administración de personal
Plurilingüe
Experiencia en ventas
Servicio al cliente
Inglés
Microsoft Office
Experiencia en construcción
Administración del tiempo

Descripción completa del empleo

Administrative Operations AssistantAbout Us

We are a growing service-based company operating in Oregon with administrative support based in Guadalajara, Mexico. Our work focuses primarily on landscaping services while also providing fencing, decking, painting, and other exterior improvement solutions.

As a growing business, we value organization, accountability, clear communication, and operational excellence. Our team works collaboratively across sales, estimating, project management, and customer service to ensure every client receives an exceptional experience from the initial inquiry through project completion.

Position Summary

We are seeking a bilingual (English and Spanish) Administrative Operations Assistant to support our daily operations from Guadalajara. This is a full-time position aligned with Oregon business hours.

The Administrative Operations Assistant serves as a key support role for the Sales Representative and Estimator by ensuring client information is accurate, appointments are properly coordinated, quotes are tracked, and communication flows efficiently throughout the sales process.

This position requires someone who is highly organized, proactive, detail-oriented, and capable of managing multiple priorities while maintaining accurate documentation and delivering exceptional customer service.

Key Responsibilities

CRM & Administrative Support

Maintain accurate and up-to-date client, appointment, project, and quote information within the CRM.
Document client communications, follow-up activities, workflow updates, and project notes.
Maintain organized digital records and ensure all information is complete and current.
Support administrative processes throughout the customer lifecycle.

Appointment Coordination

Schedule, confirm, and track client appointments.
Prepare all necessary information and documentation for the Sales Representative before each assessment.
Ensure client files, project details, notes, and previous communications are available before appointments.
Update appointment status and workflow stages in the CRM.

Quote Management & Client Follow-Up

Monitor pending quotes and maintain accurate quote tracking.
Follow up with clients regarding outstanding quotes and confirm continued interest when necessary.
Schedule quote review meetings using the client's preferred communication method.
Collect client feedback, document requested revisions, and communicate updates to the Estimator.
Maintain visibility of quote progress from assessment through final decision.

Communication & Operational Support

Serve as a communication bridge between clients, Sales Representatives, and Estimators.
Communicate project updates, cancellations, requested revisions, and scheduling changes.
Assist in maintaining an efficient workflow by ensuring tasks and follow-ups are completed on time.
Escalate delays, missing information, or operational issues promptly.

Reporting & Performance Tracking

Prepare daily operational reports for review with the Estimator.
Generate weekly KPI and sales reports using company data.
Track lead activity, appointments, quote conversion, and sales performance.
Ensure all reports are accurate, complete, and submitted within established deadlines.

Key Skills & Competencies

Strong organizational and time management skills.
Excellent attention to detail and accuracy.
Ability to prioritize multiple tasks in a fast-paced environment.
Professional verbal and written communication skills.
Strong customer service mindset.
Ability to work independently while collaborating with multiple departments.
Critical thinking and problem-solving skills.
High level of accountability and follow-through.

Technical Skills

Experience with CRM platforms or the ability to quickly learn new systems.
Proficiency with Microsoft Office and/or Google Workspace.
Experience managing calendars, scheduling, and digital documentation.
Strong Excel or Google Sheets skills for reporting and tracking.
Experience preparing operational reports and KPI tracking is preferred.

Qualifications Required

Bilingual fluency in English and Spanish (spoken and written).
Previous experience in administrative support, operations, customer service, project coordination, or similar roles.
Strong organizational, multitasking, and communication skills.
Ability to manage confidential information with professionalism.
Excellent attention to detail and commitment to accuracy.

Preferred

Experience supporting sales, estimating, or project coordination teams.
Experience using CRM platforms.
Experience working in landscaping, construction, home improvement, or other service-based industries.

Performance Expectations

Success in this role will be measured by:

Accuracy and completeness of CRM records.
Timely completion of client follow-ups.
Accuracy of appointment preparation for the Sales Representative.
Effective communication with clients and internal teams.
Timely completion of daily operational reports.
Timely submission of weekly KPI and sales reports.
Accuracy of quote tracking and workflow documentation.
Ability to maintain organized records while supporting multiple active projects simultaneously.

Job Type: Full-time

Pay: From $20,000.00 per month

Application Question(s):

Please describe your previous experience in administrative support, operations, customer service, or project coordination. Include the types of responsibilities you handled, the teams you supported, and any CRM, scheduling, or reporting tools you used.
Describe how you organize your workload when managing multiple appointments, client follow-ups, deadlines, and administrative tasks simultaneously. Please include a specific example from a previous role.

Work Location: In person

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para customer service representative en el salto jal.

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