20 publicaciones de empleo destacadas de client onboarding specialist en ciudad de méxico (¡Están contratando!)

Client Onboarding Specialist
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
10h
Client Outreach Onboarding Specialist
Bank of America —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Bilingual Employee Service Center Specialist (Mexico)
Compass Experience Labs —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Inglés
- Bachillerato
Postulación rápida
Onboarding Specialist
Developmental Specialty Partners —Ciudad de México, CDMX
- $85 por hora
- Tiempo completo
- Bilingüe
- Inglés
- Bachillerato
Postulación rápida
2d
Customer Success Specialist
IPF Digital —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Underwriting Specialist
Nuvei —Ciudad de México, CDMX
- Trabajo híbrido
- Administración de personal
- Inglés
- Microsoft Office
- Días por enfermedad
Postulación rápida
Customer Success Manager - LATAM
DataSnipper —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Implementation / Onboarding Specialist Mexico
Base.com Brazil —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Maestría
Postulación rápida
Chief of Staff (Executive Assistant)
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Reclutamiento
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Technical Reporting Specialist
Orb Group —Ciudad de México, CDMX
- $24,000 a $35,000 por mes
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Menu Design and Development Specialist
SpotOn —Ciudad de México, CDMX
- $22,300 por mes
- Tiempo completo
- Inglés
- Microsoft Office
- Mejora continua
- Seguro dental
- Descuento de gimnasio
Postulación rápida
14d
Risk Control Specialist
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Mejora continua
- Servicios financieros
Postulación rápida
Payroll & Billing Specialist
G-P —Ciudad de México, CDMX
- $308,000 a $385,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
10h
ERP Implementation and Support Specialist
Hire Overseas —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Regional HR Service Delivery Manager (LATAM)
Globalli —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
Postulación rápida
9d
Ecosystem Resale Enablement Specialist
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
AI Onboarding Specialist
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Specialist, Recruiting
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Postulación rápida
Travel Sales Specialist (English Required)
Voyagu —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
Associate Technical Support Specialist
Milestone Technologies, Inc. —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
6d

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Client Onboarding Specialist

SpotOn -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 10 horas

Cualificaciones

Ventas SaaS
Administración de personal
Plurilingüe
Salesforce
Inglés
Licenciatura
Mejora continua
POS
Negocios
Gestión de venta al por menor
Experiencia en restaurantes

Descripción completa del empleo

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

About the role

As a Client Onboarding Specialist, you will play a critical role in ensuring a seamless and strategic Point of Sale (POS) implementation experience for our enterprise and mid-market clients (5+ locations). Serving as a trusted advisor, you will take ownership of the entire onboarding journey, from initial engagement to successful activation, ensuring that all system elements are configured, integrated, and optimized for client operations. This role requires a high level of project management, stakeholder coordination, and technical expertise to drive efficiency and ensure client satisfaction. Your success will be measured by key performance indicators, including time-to-install, activation rates, and overall client experience (NPS/CSAT).

What you'll do

Lead onboarding consultations with key decision-makers, aligning expectations, defining success metrics, and establishing implementation roadmaps.
Serve as the primary contact for executive stakeholders, ensuring proactive communication and alignment throughout onboarding.
Identify and mitigate potential roadblocks, coordinating with internal teams and escalating when needed to maintain momentum.
Partner with Success and Support teams to ensure smooth post-installation transitions and long-term client adoption.
Conduct detailed configuration calls, aligning system setup with complex multi-location operations and client workflows.
Collaborate with Engineering, Sales, and Implementation teams to manage custom integrations and system optimizations.
Ensure technical components are thoroughly tested and validated to minimize go-live risks.
Manage onboarding timelines, deliverables, dependencies, and client expectations to drive efficient implementations.
Maintain comprehensive documentation in CRM and project management tools for team visibility.
Develop and refine onboarding playbooks, using data and client feedback to enhance processes.
Consistently meet or exceed KPIs, including time-to-install, activation rates, and NPS/CSAT scores.
Analyze onboarding performance trends to identify operational efficiencies and improve client outcomes.
Lead internal training and contribute to knowledge-sharing initiatives to strengthen team capabilities.
Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists.

Review and verify outcomes before submission to maintain consistency and high-quality standards.
Identify and address process gaps or errors to drive continuous improvement and operational excellence.

What you'll need

Deep expertise in restaurant technology, POS platforms, and operational best practices.
Exceptional executive communication and presentation skills, engaging senior stakeholders to drive alignment.
Advanced proficiency in virtual training, remote onboarding, and implementation best practices.
Strong analytical and problem-solving skills with a strategic approach to complex client needs.
Proven ability to lead cross-functional initiatives and manage competing priorities in fast-paced environments.
Experienced with CRM platforms (e.g., Salesforce), project management tools, and data-driven reporting.
Knowledge of restaurant operations, enterprise hospitality solutions, or related industries.
Experienced implementing or supporting enterprise POS solutions for multi-location clients.
Skilled in client-facing project management or onboarding, managing complex rollouts successfully.
2 – 5 years of professional experience in customer success or related roles.
Experience in fintech or SaaS environments preferred.
Bachelor’s degree in Hospitality Management, Business Administration, or a related field required.
An equivalent combination of education and experience may be considered.
Fluent in English and Spanish (written and verbal).
Additional languages are preferred but not required.

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at [email protected].

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Postulación rápida

Refina tu búsqueda

client onboarding specialist empleos en ciudad de méxico

Client Onboarding Specialist

Client Outreach Onboarding Specialist

Bilingual Employee Service Center Specialist (Mexico)

Onboarding Specialist

Customer Success Specialist

Underwriting Specialist

Customer Success Manager - LATAM

Implementation / Onboarding Specialist Mexico

Chief of Staff (Executive Assistant)

Technical Reporting Specialist

Menu Design and Development Specialist

Risk Control Specialist

Payroll & Billing Specialist

ERP Implementation and Support Specialist

Regional HR Service Delivery Manager (LATAM)

Ecosystem Resale Enablement Specialist

AI Onboarding Specialist

Specialist, Recruiting

Travel Sales Specialist (English Required)

Associate Technical Support Specialist

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