20 publicaciones de empleo destacadas de support executive en 11000 colonia lomas de chapultepec cdmx (¡Están contratando!)

Customer Support Executive - REMOTE
Manatal Co LTD —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Informática
- Inglés
Postulación rápida
Executive Coordinator (Operations & Leadership Support)
Community Sports Partners —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Office
Postulación rápida
Executive Assistant - LATAM
Assistant Launch —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Customer Success Executive
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Executive and Operations Assistant
Hire Overseas —Argentina Poniente, CDMX
- Home Office (Desde casa)
- Inglés
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
6d
Client Support Specialist
Concord Servicing —Ciudad de México, CDMX
- $252,000 a $276,000 por año
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Servicio al cliente
- Seguro dental
- Seguro de vida
Postulación rápida
5d
Executive Assistant
Community Sports Partners —Ciudad de México, CDMX
- Trabajo híbrido
- Administración de personal
- Microsoft Office
- Administración del tiempo
Postulación rápida
Virtual Assistant - Travel Concierge
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Jr Account Executive
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
Remote Executive Operations Assistant - CEO Support
FreedUp —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Jr Key Account Executive
JDE Peet's —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Experiencia en ventas
- Inglés
Postulación rápida
6d
Legal Practice Assistant
Sterlington, PLLC —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
3d
Executive Assistant (Remote) - T233M
Hyre —Ciudad de México, CDMX
- $68.80 a $137.60 por hora
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Microsoft Office
- Administración del tiempo
Remote Executive Assistant, Operations & Compliance Support (LATAM)
FreedUp —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Mantenimiento
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Support Executive
Darwin AI —Ciudad de México, CDMX
- Trabajo híbrido
- Azure
- Informática
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
AI Operations Executive
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Project Associate
ICON Plc —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
3d
Administrative Assistant
Bosch Group —Santa Fe, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Administrative Assistant - LATAM
Rad Hires —Ciudad de México, CDMX
- Tiempo completo
- Inglés
Postulación rápida
Bookkeeper (QuickBooks)
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- QuickBooks
- Liderazgo
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

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Customer Support Executive - REMOTE

Manatal Co LTD -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Jira
Ventas SaaS
Administración de personal
Informática
XML
Plurilingüe
Inglés
Usabilidad
ServiceNow
Atención al cliente
Liderazgo
Tecnologías de la información

Descripción completa del empleo

Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital.

Manatal has a global presence and is trusted by thousands of businesses in over 135 countries. Our goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike.
Our mission is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.

Customer Support Executive (Spanish & English) - 4:00 AM – 1:00 PM (CST, UTC-6)

You will be a key member of the Manatal sales team and a point of contact between Manatal and our existing clients. You will be responsible for delivering quality service support and helping our users find success through the use of our platform. On top of that, you will be working closely with our Sales, Product, and Engineering team to deliver a level of support that best fits our clients.

You will be a part of a team that strives for the highest customer happiness and helps our customers transform the way they recruit.

For candidates in Latin America, this equals:

São Paulo — 7:00 AM

4:00 PM
1:00 PM
4:00 PM
2:00 PM
2:00 PM
3:00 PM
1:00 PM
3:00 PM

Responsibilities

Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
Handling customers with a consummately professional attitude.
Other tasks assigned by the CEO and Management

Required Skills and Experience

2+ years of related Customer Support experience.
Spanish and English Speaking - Must
Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
Understanding of common operating systems (Windows, MacOS) and Software applications
Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
Able and comfortable working in the time allocation.
Proven leadership skills in both independent and team environments.
High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
Demonstrated success in a B2B sales environment.
A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.

Working with Manatal

This role is based at our Bangkok office in the heart of the city center
As a team of diverse cultures and nationalities, English language proficiency is required
We enjoy collaborating in person and the team is working on-site

Why you'll enjoy working with Manatal

Well-funded start-up backed by Surge & Sequoia
Be part of one of the fastest-growing B2B SaaS start-ups in the region
You will be collaborating with talented individuals in the industry
Join a lively and highly international team
Indulge in a challenging and innovative working culture
Attractive medical healthcare plan
Personal development allowance
2 weeks of work from anywhere per year
Regular fun team-building activities
Company trip

Apply on our Careers Page

If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://www.careers-page.com/manatal/job/L6R95RR5

Get to know more about us and our product: www.manatal.com
Watch Manatal's product demo: https://manatal.wistia.com/medias/vobnq7lvm1

Manatal Hiring

At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.

We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Postulación rápida

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