2 publicaciones de empleo destacadas en citi (¡Están contratando!)

Banamex | Distrito Uruapan | Volante Foraneo | Pátzcuaro
Citi —Pátzcuaro, Mich.
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Gestión de venta al por menor
1d
Ingeniero de Soporte L2
Citi Value in Real Time —México
- Tiempo completo
- Home Office (Desde casa)
- Java
- JavaScript
Postulación rápida
2d

Discover related jobs

Based on your search for citi jobs.

Auxiliar Administrativo
IQ RETAIL S.A DE C.V. —Nochebuena, CDMX
Gestión documental y control administrativo. Control de inventario administrativo básico (papelería, insumos, equipos). Organización y atención al detalle.
$10,000 a $14,000 por mes
Postulación rápida
AUXILIAR ADMINISTRATIVO EN IMPORTACIONES
GRUPO E.V. ALTA EFICIENCIA EN MANTENIMIENTO SA DE CV —Santa Martha Acatitla Norte, CDMX
*Sistemas ERP:* Familiaridad en el registro de información en sistemas como SAP, Odoo, SAE o plataformas similares de control administrativo.
$12,000 por mes
Postulación rápida
14d

Quiero recibir la alerta de empleo más reciente para citi

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Banamex | Distrito Uruapan | Volante Foraneo | Pátzcuaro

Citi -
Pátzcuaro, Mich.

Postúlate ahora

Información del empleo

Tiempo completo
Hace 1 día

Cualificaciones

Servicio al cliente
Centro de llamadas
Bachillerato
Recursos humanos
Gestión de venta al por menor

Descripción completa del empleo

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities.

Responsibilities:

Provide customer service to existing clients, including first contact resolution, answering inquiries, addressing concerns, resolving complaints, and providing training assistance
Participate in engagement campaigns to potential and existing clients to increase growth opportunities
Assist office staff with client credit applications and transaction processing
Analyze disbursement reports and assist providers with account reconciliation
Assist dealers with processing transactions via Point of Sale (POS) Terminals, website, Interactive Voice Response (IVR), and VeriFone
Order, replace, and track provider enrollment kits and marketing information
Process test transactions for initial setup and applications for prospective providers as well as retrieve, update, and store provider data in all appropriate systems
Retrieve, update, and store provider data in all appropriate systems
Place outbound welcome, marketing, and sales calls to new, potential, and existing providers, as well as schedule training sessions
Update information for change of address and bank info changes and perform department assistance functions as assigned by management
Assist in reviewing all setups and Merchant Non-Monetary transactions, create new merchant setups in Sales Assist, VeriFone, and Web, and provide merchant specialty reporting
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

2-4 years of relevant experience
Experience within customer service, call center, or retail preferred
Experience with relationship building with internal and external customers
Retrieve, update, and store provider data in all appropriate systems

Education:

High School diploma or equivalent

Job Family Group:

Customer Service

Job Family:

Service & Sales

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Postúlate ahora

Refina tu búsqueda

citi empleos

Banamex | Distrito Uruapan | Volante Foraneo | Pátzcuaro

Ingeniero de Soporte L2

Discover related jobs

Quiero recibir la alerta de empleo más reciente para citi

Related Searches

Discover your future at Citi

Job Overview

Job Family Group:

Job Family:

Time Type:

Most Relevant Skills

Other Relevant Skills

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado