9 publicaciones de empleo destacadas de encargado de en aguascalientes ags. (¡Están contratando!)

FBS Customer Care Supervisor (Call Center)
Capgemini —Aguascalientes, Ags.
- $26,000 a $34,000 por año
- Tiempo completo
- Inglés
- Bachillerato
- Licenciatura
Postulación rápida
Laboratory Supervisor
Autoliv Mexico —Aguascalientes, Ags.
- Inglés
Director, Global Program Management (Medical experience)
Flex LTD —Aguascalientes, Ags.
- Tiempo completo
- Administración de personal
- Maestría
- Apertura de nuevos negocios
14d
Commercial Director - LATAM & RSA
Aristocrat Interactive —Aguascalientes, Ags.
- Tiempo completo
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
ABL - Gerente de Pruebas de Calidad
Capgemini —Aguascalientes, Ags.
- Oracle
- Inglés
- Control de calidad
Engagement Director
Capgemini —Aguascalientes, Ags.
ABL - Gerente de Pruebas de Calidad
Capgemini Sogeti —Aguascalientes, Ags.
- Oracle
- Inglés
- Control de calidad
Engagement Director
Capgemini Sogeti —Aguascalientes, Ags.
GERENTE DE OPERACIONES Y EXPERIENCIA AL CLIENTE
Grupo texe —Aguascalientes, Ags.
- Desde $20,000 por mes
- Tiempo completo
- Experiencia en ventas
- Preparación de alimentos
- Servicio de alimentos y bebidas
- Oportunidades de crecimiento
Postulación rápida
9h

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Laboratory Supervisor
Autoliv Mexico —Aguascalientes, Ags.
Degree in Engineering Proven experience in Quality with more than 7 yeas in laboratory. Responsible for the operation of testing and metrology laboratories.

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FBS Customer Care Supervisor (Call Center)

Capgemini -
Aguascalientes, Ags.

Postulación rápida

Información del empleo

Tiempo completo
$26,000 a $34,000 por año

Cualificaciones

Centro de llamadas
Inglés
Bachillerato
Licenciatura

Descripción completa del empleo

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Job Summary

Supervises assigned team members to maximize positive customer experience for both internal and external customers by identifying, understanding, and resolving inquiries. Focuses on risk acceptability guidelines and favorable profitable business results. Leads assigned team members to maximize team performance and company results. Effectively communicate company strategies related to products and philosophies to team members and monitors team’s understanding. Maintains risk selection and financial control integrity by reviewing and analyzing individual team member performance. Inspires, develops and mentors assigned team members, and employees in other units as requested.

Job Functions

Monitors all aspects of team performance, including but not limited to, customer experience, work product quality, efficiency, and compliance with established company and regulatory guidelines.
Creates and implements plans to constantly improve team performance and develop individual team member skill sets.
Accountable for ensuring team members meet individual and team performance goals.
Responsible for regularly communicating individual performance to each team member and providing team performance information to assigned Manager or Director.
Interacts with and responds to customer inquiries as requested.
Partners with other leaders (within and across sites) to develop, pilot and execute improvements (example, process, quality, defect reduction, lead special projects).
Maintains thorough, up-to-date, working knowledge of established procedures, methods, contractual provisions, and regulatory requirements.
Continues to build personal skill set by participating in in-house or outside in surance / industry-related courses / seminars as deemed necessary to expand product / system/ process knowledge.
Understands, supports, and advocates organization’s overall strategy.
Models, promotes and advocates Farmers core values.

Requirements

High School Diploma or equivalent required. Bachelor's degree preferred.
1-2 years of experience as a Call Center Supervisor or similar role, preferrable within Customer Service
Fluent English
Availability to work on site in Aguascalientes

Note: Relocation is not offered

Benefits

Competitive compensation and benefits package:

1. Competitive salary and annual performance-based bonus

2. Comprehensive benefits package: Grocery vouchers, saving funds, SGMM, etc.

3. Dynamic and inclusive work culture within a globally renowned group

4. Private Health Insurance

5. Training & Development

Note: Benefits differ based on employee level.

By applying for this position, candidates acknowledge and agree that:

Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.

Postulación rápida

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encargado de empleos en aguascalientes ags.

FBS Customer Care Supervisor (Call Center)

Laboratory Supervisor

Director, Global Program Management (Medical experience)

Commercial Director - LATAM & RSA

ABL - Gerente de Pruebas de Calidad

Engagement Director

ABL - Gerente de Pruebas de Calidad

Engagement Director

GERENTE DE OPERACIONES Y EXPERIENCIA AL CLIENTE

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