13 publicaciones de empleo destacadas de it support en 57300 tamaulipas méx. (¡Están contratando!)

Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Álvaro Obregón, CDMX
- Servicio al cliente
- Experiencia en manufactura
SAP PI‑PO / CAR Functional Analyst – AMS Application Support
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Java
- SQL
SAP HCM Functional Analyst – AMS Application Support
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
IT Support Engineer Job
Arkema B.V. —Ciudad de México, CDMX
15h
SiteOps Specialist
EarnIn —Ciudad de México, CDMX
- Liderazgo
Postulación rápida
Supv., Contract
Olympus —Nápoles, CDMX
- Salesforce
- Mantenimiento
- Seguro dental
- Permiso de maternidad y paternidad
Outbound Sales Development Representative (LATAM)
StemWave —Venustiano Carranza, CDMX
- $50,000 a $70,000 por mes
- Incluye fines de semana
- Home Office (Desde casa)
(MX) - Sales Development Representative
Mapal Group —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
Postulación rápida
LAR Customer Service Coordinator (Trilingual)
AIG MEXICO SERVICIOS S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Postulación rápida
IT Service Desk Agent
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Outlook
- Mantenimiento
- Inglés
Postulación rápida
Customer Experience Agent
DoorDash Mexico —Ciudad de México, CDMX
- $15,000 por mes
- Incluye fines de semana
- Microsoft Excel
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
Technical Support Engineer - Voice API
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- Java
- Licenciatura
Postulación rápida
Customer Experiencie Consultant
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
7h

Discover related jobs

Based on your search for it support jobs.

Ingeniero de mesa de ayuda
RCMTELECOM —Iztapalapa, CDMX
Jornada:* Tiempo completo (6 días de trabajo por 1 de descanso). Recepción, registro y seguimiento de tickets de soporte. Manejo de paquetería Microsoft Office.
$13,000 a $17,000 por mes
Postulación rápida
3d
Ingeniero de soporte service desk
Neolpharma —Coyoacán, CDMX
Experiencia mínima de 1 año como ingeniero de soporte técnico. Dar seguimiento a proyectos (tickets) que se le sean asignados.
Postulación rápida
7d

Quiero recibir la alerta de empleo más reciente para it support en 57300 tamaulipas méx.

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

it support jobs near 57300 tamaulipas méx.

Empleos de Customer Service Coordinator en Ciudad De México, CDMX

Empleos de IT Support en Colonia Polanco, CDMX

Empleos de Customer Insights Analyst en Ciudad De México

Empleos de Customer Service en Tlaxcala

Empleos de Customer Service en Mérida, YUC.

Empleos de Technical Support Engineer en Ciudad De México

Empleos de Software Engineer en Durango

Empleos de Automotive Engineer en Ciudad De México

Empleos de Account Representative en Tijuana, B.c.

Empleos de Sales Representative en Ciudad Juárez, Chih.

Empleos de Sales en Sonora

Empleos de Sales Representative en Tijuana, B.c.

Empleos de Inside Sales en Querétaro, QRO.

Empleos de Contador A Senior en Ciudad De Los Deportes, CDMX

Empleos de Tax Senior en Ciudad De México

Empleos de Customer Service Coordinator en Monterrey, N. L.

Empleos de Customer Service Coordinator en Ciudad De México

Empleos de Quality Service en Toluca, Méx.

Empleos de Food Service en Santa Catarina, N. L.

Empleos de It Support en Sonora

Senior Administrator - Desk Side Services, AMT Asset Management Software

HCLTech -
Álvaro Obregón, CDMX

Postúlate ahora

Información del empleo

Cualificaciones

SCCM
Servicio al cliente
Microsoft Exchange
Software de acceso remoto
ServiceNow
Webex
Experiencia en manufactura
Directorio activo

Descripción completa del empleo

Alvaro Obregon, Mexico City
Job Summary

Adhering to SLAs. • ITIL Processes awareness and adhering to ITIL process workflow. • Reporting to the HCL Track Lead / Team Lead. • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues • Ensuring that the IT processes are adhered to • Building and configuring shopfloor PCs as well as loading of critical software • Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. • Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. • Coordinates with IT vendors and ensures the site is up and running. • Be proactive in reporting IT related issues, engage and escalate to right teams and stakeholders. • Vendor coordination to resolve IT issues for all IT and OT technologies. • Communicate and update to all stakeholders on critical items and issues related to IT. • Be responsible for IT activities at site. • Be responsible to execute IT related projects and deliverables at site. • Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. • Improves and maintains customer and employee satisfaction • Performing asset inventory activities as needed. • Create documentation for processes and procedures of day-to-day work. Creating KB articles. • Providing frontline customer Support, including hardware and software troubleshooting and diagnosis.

Key Responsibilities

Adhering to SLAs. • ITIL Processes awareness and adhering to ITIL process workflow. • Reporting to the HCL Track Lead / Team Lead. • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues • Ensuring that the IT processes are adhered to • Building and configuring shopfloor PCs as well as loading of critical software • Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. • Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. • Coordinates with IT vendors and ensures the site is up and running. • Be proactive in reporting IT related issues, engage and escalate to right teams and stakeholders. • Vendor coordination to resolve IT issues for all IT and OT technologies. • Communicate and update to all stakeholders on critical items and issues related to IT. • Be responsible for IT activities at site. • Be responsible to execute IT related projects and deliverables at site. • Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. • Improves and maintains customer and employee satisfaction • Performing asset inventory activities as needed. • Create documentation for processes and procedures of day-to-day work. Creating KB articles. • Providing frontline customer Support, including hardware and software troubleshooting and diagnosis.

Skill Requirements

Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer • Strong Microsoft Operating System installation (Win10 / MAC OS X) and troubleshooting skills. • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices • Strong desktop support knowledge including hardware, software, and networking concepts • Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. • Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). • Knowledge of windows Image build process and SCCM deployments • Good knowledge on SCCM, Intune, AD and JAMF • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc) • Good hand on knowledge on OT technology such as PLCs, manufacturing plant IT, etc • Experience in handling managed print services , corporate / network printers. • Good understanding of Audio/Video equipment and conference room setup. • Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. • Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld –Android & IOS support knowledge. • Strong Customer service skills • Excellent communication and conversation skills (Verbal and Written) and good documentation skills. • Able to handle unforeseen situations. • High level of acceptance • Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets.

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Postúlate ahora

Refina tu búsqueda

it support empleos en 57300 tamaulipas méx.

Senior Administrator - Desk Side Services, AMT Asset Management Software

SAP PI‑PO / CAR Functional Analyst – AMS Application Support

SAP HCM Functional Analyst – AMS Application Support

IT Support Engineer Job

SiteOps Specialist

Supv., Contract

Outbound Sales Development Representative (LATAM)

(MX) - Sales Development Representative

LAR Customer Service Coordinator (Trilingual)

IT Service Desk Agent

Customer Experience Agent

Technical Support Engineer - Voice API

Customer Experiencie Consultant

Discover related jobs

Quiero recibir la alerta de empleo más reciente para it support en 57300 tamaulipas méx.

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado