14 publicaciones de empleo destacadas de it support en 57300 tamaulipas méx. (¡Están contratando!)

Applications Support Sr Analyst - C12 - CIUDAD DE MEXICO
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
IT Support Engineer Job
Arkema B.V. —Ciudad de México, CDMX
1d
LAR Customer Service Coordinator (Trilingual)
AIG MEXICO SERVICIOS S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Postulación rápida
IT Service Desk Agent
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Outlook
- Mantenimiento
- Inglés
Postulación rápida
Customer Experience Agent
DoorDash Mexico —Ciudad de México, CDMX
- $15,000 por mes
- Incluye fines de semana
- Microsoft Excel
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
Technical Support Engineer - Voice API
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- Java
- Licenciatura
Postulación rápida
(fluent English & Spanish) Technical Support Consultant (Global, remotely)
SupportYourApp —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
1d
SC Assoc Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
- Programa de bienestar
11h
IT Application Support Lead
Aon Corporation —Cuauhtémoc, CDMX
- Mejora continua
18h
FBS Customer Service Representative
Capgemini —Ciudad de México, CDMX
- $20,000 por año
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Seguro de vida
Postulación rápida
21h
Epic Systems Support - Senior Associate
PwC —Colonia Polanco, CDMX
- Tiempo completo
- Maestría
- Licenciatura
- Negocios
1d
Epic Systems Support - Senior Associate
PwC —Colonia Polanco, CDMX
- Tiempo completo
- Maestría
- Licenciatura
- Negocios
1d
Customer Technical Services Analyst II
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
18h
Customer Experiencie Consultant
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
1d

More jobs to discover

Find similar jobs that you might be interested in.

IT System Engineer - Logistics (Graduate)
Ericsson —Ciudad de México, CDMX
Investigate and resolve basic system incidents and service requests, coordinating with more senior engineers and vendors when needed.
7d
Staff Software Engineer (Backend) - Everand Core
Scribd, Inc. —Ciudad de México, CDMX
Mental health support and disability coverage. Paid parental leave and family support benefits. You have a proven track record of technical leadership: setting…

Quiero recibir la alerta de empleo más reciente para it support en 57300 tamaulipas méx.

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

it support jobs near 57300 tamaulipas méx.

Empleos de Customer Service Coordinator en Ciudad De México, CDMX

Empleos de IT Support en Colonia Polanco, CDMX

Empleos de Customer Insights Analyst en Ciudad De México

Empleos de Customer Service en Tlaxcala

Empleos de Customer Service en Mérida, YUC.

Empleos de Technical Support Engineer en Ciudad De México

Empleos de Software Engineer en Durango

Empleos de Automotive Engineer en Ciudad De México

Empleos de Support Associate en Huixquilucan, Méx.

Empleos de Support Associate en Ciudad De México

Empleos de Admin Support en Monterrey, N. L.

Empleos de Management Associate en Ciudad De México

Empleos de Support Associate en San Andrés Cholula, PUE.

Empleos de Support Engineer en Toluca, Méx.

Empleos de Email Support en Desde Casa

Empleos de Technical Support en Monterrey, N. L.

Empleos de Técnico Soporte Ti en Valle Del Mirador, N. L.

Empleos de Soporte Técnico en Playa Del Carmen, Qroo.

Empleos de Técnico Soporte Ti en San Luis Potosí, S. L. P.

Empleos de Químico, Técnico, Enfermera en Tehuacán, PUE.

Applications Support Sr Analyst - C12 - CIUDAD DE MEXICO

Citi -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Licenciatura
Recursos humanos

Descripción completa del empleo

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or lower level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

5-8 years experience in an Application Support role.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholde

Education:

Bachelor’s/University degree or equivalent experience

AI tools experience for support related activities

Automation of repetitive manual processes

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Postúlate ahora

Refina tu búsqueda

it support empleos en 57300 tamaulipas méx.

Applications Support Sr Analyst - C12 - CIUDAD DE MEXICO

IT Support Engineer Job

LAR Customer Service Coordinator (Trilingual)

IT Service Desk Agent

Customer Experience Agent

Technical Support Engineer - Voice API

(fluent English & Spanish) Technical Support Consultant (Global, remotely)

SC Assoc Analyst

IT Application Support Lead

FBS Customer Service Representative

Epic Systems Support - Senior Associate

Epic Systems Support - Senior Associate

Customer Technical Services Analyst II

Customer Experiencie Consultant

More jobs to discover

Quiero recibir la alerta de empleo más reciente para it support en 57300 tamaulipas méx.

Related Searches

Explorar empleos en más ubicaciones

Discover your future at Citi

Job Overview

Job Family Group:

Job Family:

Time Type:

Most Relevant Skills

Other Relevant Skills

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado