10 publicaciones de empleo destacadas en security advisors (¡Están contratando!)

Technical Support Engineer
Eaton —Querétaro, Qro.
- Administración de personal
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Sr Product manager, supply chain data products
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Perfil del Docente – SQL Server Avanzado (Administración, Optimización y Migración de Bases de Datos
Universidad Meridiano —Francisco Lozornio, Gto.
- Hasta $250 por hora
- Azure
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- Informática
Postulación rápida
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- Home Office (Desde casa)
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- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Mercadotecnia
Postulación rápida
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Banker - C15 - Ciudad De Mexico
Citi —Ciudad de México, CDMX
- Tiempo completo
- Maestría
- Licenciatura
- Sin título de educación superior
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HR Advisor - Temporal
Carrier —Monterrey, N. L.
This entry-level HR Operations role supports employees, managers, and HR teams by delivering timely, accurate, and customer-focused service.
12d

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Technical Support Engineer

Eaton -
Querétaro, Qro.

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Información del empleo

Cualificaciones

Francés
Administración de personal
Experiencia en ventas
Mantenimiento
Inglés
Sistemas eléctricos
Licenciatura
Mejora continua

Descripción completa del empleo

Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer.

What you’ll do:

Join Eaton and power your career with innovation and impact.

Eaton’s Corporate Sector is looking for a high-performing Technical Support Engineer to deliver world-class support for our Digital Solutions portfolio. This role is ideal for a proactive, tech-savvy professional who thrives at the intersection of engineering, customer experience, and digital technology.

What You’ll Do

As a key member of our technical support team, you will play a critical role in ensuring customer success by delivering expert support across the full product lifecycle—from pre-sales guidance to post-deployment troubleshooting.

Key Responsibilities:

Provide advanced technical support for Eaton’s digital product portfolio, ensuring a seamless customer experience.
Act as a trusted advisor to customers by supporting product selection, configuration, and application use.
Troubleshoot and resolve issues related to software, digital platforms, and electrical systems , identifying root causes and driving resolution.
Support system configuration, including GUI navigation, password management, alarms, and core functionality .
Collaborate cross-functionally to escalate and resolve complex issues , leveraging internal and external resources.
Manage high-volume interactions via phone, email, and chat , maintaining responsiveness and quality.
Clearly communicate product value propositions and align with strategic product lines.
Identify opportunities and generate qualified leads for the sales organization.
Contribute to continuous improvement by recommending product enhancements and process optimizations.
Support the development and maintenance of knowledge bases, documentation, and support tools .
Partner with internal teams to enhance performance, drive innovation, and improve customer satisfaction .

#LI-KL1

Qualifications:

Education & Experience:

Bachelor’s degree in Engineering (electriclal or electronic preferred)
Minimum 3 years of experience in the electrical industry (project management, engineering, or sales/quotations).
Experience with Power Systems or Electrical Distribution .
At least 2 years in technical support, software, or IT environments .

Technical & Language Skills:

Strong understanding of digital platforms, troubleshooting, and system integration .
Fluent in English and French (required).

Soft Skills:

Results-driven with strong problem-solving and decision-making skills
Collaborative mindset with the ability to work cross-functionally
Strong business acumen and customer orientation
Passion for continuous learning and digital innovation
Ability to adapt and lead through change

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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