If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of
SOC Analyst
Role purpose
Operating within the Cybersecurity Global Defence function and under the management of the Global Head of Cybersecurity Operations, the Global Cybersecurity Operations (GCO) team provides a coordinated suite of “Network Defence” related services and are responsible for the detection and response to information and cybersecurity threats across the global HSBC assets and estate.
The GCO team is split into four distinct sub-functions:
Monitoring & Threat Detection (MTD) – Monitoring, detection, alerting and triage of initial cyber-threat events.
Incident Management & Response (IMR) – Management and deep-dive investigation and response to cyber-incidents.
Information Protection & Response (IPR) – Management and response to information and data security incidents.
Strategic Innovation & Operations (SIO) – Continuous improvement of cyber-threat detection capabilities and process automation.
Critical to the success of GCO are its close partnerships with other Cybersecurity Global Defence teams including Cybersecurity Engineering, Service Reliability Engineering, Cyber Intelligence & Threat Analysis teams and the wider HSBC businesses and functions.
The overall GCO mission is placed under the purview of the Cybersecurity Chief Technology Officer / Head of Cybersecurity Global Defence
Main activities:
Monitoring and Threat Detection Analysts are responsible for monitoring multiple HSBC networks simultaneously using the latest threat detection technologies to detect, analyse and respond to cyber security incidents. The Analyst will follow detailed processes and procedures to identify and analyse these incidents, escalating to and supporting more senior analysts based on the severity and potential impact of the incident.
The primary responsibilities of the Analyst are:
Monitoring the entire global HSBC technology and information estate for new attacks and log them to appropriate systems.
Triaging potentially malicious events to determine severity and criticality of the event.
Responding to alerts from the various monitoring/detection systems and platforms within defined SLAs.
Following detailed processes and procedures to analyse, respond to and/or escalate cyber security incidents.
Supporting cyber security incidents through to eradication and feedback lessons learned, in to improved cyber resilience.
Analysing network traffic using a variety of analysis tools.
Monitoring security appliance health and perform basic troubleshooting of security devices; notify security engineering as necessary for malfunctioning equipment.
Analysing malicious artefacts obtained from network monitoring with a focus on generation of threat intelligence and service improvement.
Identifying and developing new ideas to enhance our detection capability (Use cases) and mitigations (Playbooks) across the security platforms.
Reviewing and validating new Use Cases and Playbooks created by Cybersecurity colleagues.
Researching emerging threats and vulnerabilities to aid in the identification of cyber incidents.
Applying structured analytical methodologies to maximise threat intelligence growth and service efficacy.
Supporting handovers to other teams and countries at the start and end of the working shift.
Contributing to the continued evolution of hunting, monitoring, detection, analysis and response capabilities and processes.
Training, developing and mentoring colleagues in area(s) of specialism.
Collaborating with the wider Cybersecurity (and IT) teams to ensure that the core, underlying technological capabilities that underpin an effective and efficient operational response to current and anticipated threats and trends remain fit for purpose.
Requirements
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Good investigative skills and insatiable curiosity.
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Instinctive and creative, with an ability to think like the enemy.
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Strong problem-solving and trouble-shooting skills.
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Strong communication and interpersonal skills, with proven ability to communicate technical topics to diverse audiences.
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Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.
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Ability to learn quickly through hands on experience.
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Experience defining and refining operational procedures, workflows and processes to support the team in consistent, quality execution of monitoring and detection
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An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business.
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An understanding of organisational mission, values and goals and consistent application of this knowledge.
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Self-motivated and possessing of a high sense of urgency and personal integrity.
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Highest ethical standards and values.
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Knowledge of cyber security principles, global financial services business models, regional compliance regulations and laws.
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Good understanding and knowledge of common industry cyber security frameworks, standards and methodologies, including; OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines, CIS and NIST standards.
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Ability to speak, read and write in English, in addition to your local language.
Technical Skills
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Experience analysing logs for indicators of compromise, collected from various network monitoring devices such as firewalls, IDS/IPS, web proxies, email filters, etc.
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Excellent knowledge and demonstrated experience of common log management suites, Security Information and Event Management (SIEM) tools, use of “Big Data” and Cloud-based solution for the collection and real-time analysis of security information.
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Good knowledge and demonstrated experience of common cybersecurity technologies such as; IDS / IPS / HIPS, Advanced Anti-malware prevention and analysis, Firewalls, Proxies, MSS, etc.
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Good knowledge and demonstrated experience of common operating systems and platforms to include Windows, Linux, UNIX, Oracle, Citrix, GSX Server, iOS, OSX, etc.
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Good knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suites.
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Good knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation and remediation.
- Good knowledge of key information risk management and security related standards including OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines and NIST standards
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Functional knowledge of scripting, programming and/or development of bespoke tooling or solutions to solve unique problems.
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Functional knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure and Google.
Basic knowledge and demonstrated experience in common cybersecurity incident response and forensic investigation tools such as: EnCase, FTK, Sleuthkit, Kali Linux, IDA Pro, etc.
You’ll achieve more when you join HSBC!
At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued by HSBC Electronic Data Processing (México) Private LTD***
