8 publicaciones de empleo destacadas en plastic and engineering (¡Están contratando!)

Customer Service
LEMTECH MEXICO SA DE CV —Pedro Escobedo, Qro.
- Desde $40,000 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
Postulación rápida
2d
Design & Release Engineer (Exterior Trim)
Segula Technologies —Toluca, Méx.
- Tiempo completo
- CAD
- Inglés
- Ensamblaje
Postulación rápida
2d
Design Engineer (Instrument Panel & Console Floor) - Remote
Capgemini Sogeti —Guadalajara, Jal.
- Home Office (Desde casa)
- CAD
- Inglés
- Licenciatura
2d
Senior PPI Engineer - Rubber
Continental —Aguascalientes, Ags.
- Inglés
- Licenciatura
- Mejora continua
1d
Sales & Service Director LATM
Synventive Molding Solutions, Inc. —México
- Home Office (Desde casa)
- Disponibilidad para viajar hasta un 50 %
- CAD
- Microsoft Office
Postulación rápida
Sales BDR (B2B)
Teamswell —México
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- ERP systems
Postulación rápida
5d
BU PROGRAM MANAGER
OPmobility —Puebla, Pue.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
1d
BU SUPPLY CHAIN PROCESS & SYSTEMS LEADER -
OPmobility —San Luis Potosí, S. L. P.
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Maestría
1d

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Customer Service

LEMTECH MEXICO SA DE CV
Pedro Escobedo, Qro.

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
Desde $40,000 por mes
Hace 2 días

Cualificaciones

Cuentas por cobrar
Microsoft Excel
Oracle
Administración de personal
Servicio al cliente
ERP systems
Inglés
Ensamblaje
Licenciatura
Ingeniería industrial
Habilidades de organización
Atención al cliente
Soldadura
Experiencia en manufactura
SAP ERP
OEM
Negocios
Negociación
Administración de pedidos

Descripción completa del empleo

Customer Service

Position Purpose

Ensure customer satisfaction by effectively managing and following up on commercial and operational requirements, serving as the primary liaison between customers and internal departments. The position is responsible for coordinating customer demand, monitoring purchase orders, projects, deliveries, accounts receivable, and customer requirements while ensuring service, quality, and business profitability objectives are achieved.

Key Responsibilities

Manage the commercial and operational relationship with assigned customers.
Receive, review, and process customer purchase orders, forecasts, and changes in requirements.
Monitor production schedules and deliveries, ensuring compliance with committed dates and quantities.
Coordinate and support internal departments, including Production, Planning, Logistics, Quality, Engineering, Finance, and Purchasing, to meet customer requirements.
Follow up on projects, new product launches, engineering changes, and transfers, ensuring effective communication among all stakeholders.
Manage and communicate demand changes, supply risks, and potential operational impacts.
Address and follow up on customer complaints, incidents, and special requests by coordinating corrective actions with the appropriate departments.
Monitor customer service performance indicators, such as On-Time Delivery (OTD), order fulfillment, inventory levels, and customer satisfaction.
Follow up on invoicing and accounts receivable for assigned accounts, ensuring timely payment collection and resolving commercial or administrative discrepancies.
Prepare reports, presentations, and analyses related to sales, demand, inventory, and account performance.
Participate in internal and customer meetings to review projects, results, action plans, and improvement opportunities.
Maintain updated commercial and operational information in ERP systems and customer platforms.

Required Profile

Education:

Bachelor’s degree in Business Administration, International Business, Industrial Engineering, International Trade, or a related field.

Experience: 3 to 5 years of experience in Customer Service positions within the automotive industry.

Experience in manufacturing environments involving plastic injection molding, metal stamping, assembly, and welding processes.
Experience managing OEM and/or Tier 1-2 customer accounts.
Experience in project management, customer support, and accounts receivable follow-up.

Technical Knowledge

Purchase order and customer release management.
Demand planning and production follow-up.
Automotive manufacturing processes.
Inventory management and logistics.
Performance metrics (OTD, Fill Rate, Forecast Accuracy, Backlog).
ERP systems (SAP, Oracle, QAD, or similar).
Understanding of automotive customer requirements.
Intermediate to advanced Microsoft Excel skills.

Competencies

Customer-oriented mindset.
Effective communication and negotiation skills.
Planning and organizational skills.
Analytical thinking and problem-solving abilities.
Strong sense of urgency.
Teamwork and cross-functional collaboration.
Proactive attitude and strong follow-up skills.
Adaptability and ability to manage multiple projects simultaneously.

Languages: Intermediate to advanced English proficiency (required for communication with international customers and corporate teams).

Sueldo: A partir de $40,000.00 al mes

Lugar de trabajo: Empleo presencial

Postulación rápida

Refina tu búsqueda

plastic and engineering empleos

Customer Service

Design & Release Engineer (Exterior Trim)

Design Engineer (Instrument Panel & Console Floor) - Remote

Senior PPI Engineer - Rubber

Sales & Service Director LATM

Sales BDR (B2B)

BU PROGRAM MANAGER

BU SUPPLY CHAIN PROCESS & SYSTEMS LEADER -

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