RH Aero Systems is setting the standard for aviation support equipment and services. Through our industry-leading businesses, Rhinestahl and HYDRO Systems, we deliver capability across custom-designed ground support equipment, OEM-licensed engine and airframe tooling, 26 global service centers, and innovative engineered solutions for OEMs, MROs, and operators worldwide. RH Aero Systems’ global headquarters are in Mason, Ohio, USA. For further details, visit RHAero.com.
This is an onsite role based in Santiago de Querétaro, Qro., Mexico, supporting customer operations in an engine MRO shop environment.
The Readiness Manager is a dynamic, customer-facing role that combines relationship management with technical expertise and hands-on problem-solving. Operating onsite within a customer’s engine MRO shop, this role serves as the primary point of contact and is critical to delivering a seamless tooling management experience.
Key responsibilities include tooling evaluation and inspection, coordinating repairs and upgrades, troubleshooting issues, supporting technician familiarization, managing inventory, and ensuring effective onsite communication.
Work with cross-functional teams to manage specific projects, products, and services in the assigned region
Assist in managing on-hand inventories, including Rhinestahl and customer-owned assets
Perform basic to mid-level troubleshooting, evaluations, testing, maintenance, and repairs on tooling and equipment
Review tool drawings for design or manufacturing issues when they arise. Disassemble tooling and equipment, identify required modifications, manage logistics associated with modifications, repairs, tests, and related activities, and reassemble tools as required for delivery to the customer
Participate in supply chain development and monitoring activities
Monitor and support Rhinestahl’s GE360 Foam Cart maintenance and support program in the region
Support customer projects, equipment setup, and familiarization training
Technical Responsibilities:
Support the Technical and Regional Customer Management teams
Provide onsite project support for tooling and equipment
Provide OEM support for tooling and equipment
Support tooling and equipment modifications, upgrades, repairs, calibrations, and related activities
Troubleshoot tooling and equipment, including electrical and hydromechanical issues.
Qualifications and Experience:
Bachelor’s degree in Engineering, Aviation Maintenance, Industrial Technology, or equivalent relevant experience
Fluent in English, written and verbal, with professional working proficiency in Spanish to support onsite customer communication and collaboration with global RH Aero stakeholders
5+ years of experience in tooling/support equipment, aviation maintenance, or field service within the aviation industry (technical experience required)
Experience in tooling and equipment design, manufacturing, or production environments
Strong project/program management, presentation, and communication skills
Proficient in Microsoft Office (Excel, PowerPoint) and ERP systems
Highly organized with strong attention to detail and accuracy
Self-motivated with the ability to work independently
Ability to read and interpret technical drawings from an engineering perspective
Ability to understand aviation engine, aircraft, and procedural manuals
Hands-on experience with mechanical evaluation, troubleshooting, and repair of equipment
Ability to perform job-related physical tasks for extended periods, with or without reasonable accommodation, as required for onsite tooling support activities
Ability to lift and carry up to 50 lbs, with or without reasonable accommodation, when required for essential job duties
Willingness to travel within the assigned region and occasionally internationally to customer and Rhinestahl locations
Candidates must be legally authorized to work in Mexico
Ability to effectively engage with stakeholders across all levels of a customer organization
We offer a competitive compensation and benefits package in accordance with applicable Mexican labor requirements and company policy. Final employment terms, including statutory and company-provided benefits, will be confirmed during the offer process.
RH Aero Systems is committed to equal employment opportunity and a workplace free from discrimination. Employment decisions are based on qualifications, experience, business needs, and job-related criteria, without discrimination based on legally protected characteristics under applicable Mexican law.
