Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
The Automation General Manager is a hands-on technical leader responsible for ensuring the performance, reliability, and uptime of Symbotic’s highly automated warehouse system—including but not limited to automated adapters, vertical lifts, robotic vehicles (“bots”), conveyors, controls, and supporting infrastructure. This role combines advanced electro-mechanical troubleshooting with strong people leadership, ownership of preventive and corrective maintenance programs, continuous improvement initiatives, and close cross-functional alignment with Operations, Engineering, SRTE, and customer teams.
This leader monitors the health of Symbotic’s automation ecosystem, leads root-cause problem solving, and ensures long-term corrective actions to strengthen system stability. The Automation General Manager develops and empowers a high-performing maintenance team while sustaining a strong culture of safety, technical excellence, and system reliability within a high-volume distribution environment.
Lead, mentor, and develop a high-performing operations and technical team—including automation technicians, system operators, and support staff.
Foster a collaborative, positive work environment that encourages innovation, cross-functional partnership, and continuous learning through coaching, training, and development opportunities that strengthen technical and leadership capability.
Drive a culture of continuous improvement focused on safety, quality, reliability, and system throughput.
Oversee daily operations of Symbotic’s automated system, including robotics, electrical and mechanical subsystems, and integrated software platforms.
Monitor performance metrics across safety, quality, throughput, uptime, and cost, providing clear reporting to customers and internal teams.
Lead the execution of the site’s operating plan, ensuring alignment to financial commitments, KPIs, and reliability targets.
Lead root-cause analysis, corrective action planning, and reliability improvements across electrical, mechanical, and software-based automation components.
Partner with engineering, technical support, and R&D to escalate, diagnose, and resolve complex automation, controls, electrical, or mechanical issues.
Bachelor’s degree in Logistics, Supply Chain, Manufacturing, Industrial Automation, Engineering (Electrical, Mechanical, Robotics), Business Administration, or equivalent work experience required.
Minimum 5+ years of direct leadership experience in operations, maintenance, automation, robotics, or system reliability.
Strong knowledge of logistics, material handling systems, inventory control, and automated manufacturing or distribution environments.
Experience working with automated systems, controls, electrical & mechanical systems, PLCs, robotics, and integrated software platforms are strongly preferred.
The employee frequently needs to work at heights of up to 45 feet and in confined spaces as narrow as 24 inches. This includes tasks that require standing, climbing, balancing, stooping, kneeling, crouching, or crawling.
El Gerente General de Automatización es un líder técnico práctico responsable de garantizar el desempeño, la confiabilidad y la disponibilidad operativa de alta capacidad de los sistemas automatizados de almacén de Symbotic, incluidos, entre otros, adaptadores automatizados, elevadores verticales, vehículos robóticos (“bots”), transportadores, sistemas de control e infraestructura de soporte. Este puesto combina experiencia avanzada en diagnóstico y resolución de problemas electromecánicos con sólidas habilidades de liderazgo de personal, gestión de programas de mantenimiento preventivo y correctivo, iniciativas de mejora continua y una estrecha colaboración transversal con los equipos de Operaciones, Ingeniería, SRTE y clientes.
Este líder supervisa la salud integral del ecosistema de automatización de Symbotic, dirige procesos de análisis de causa raíz y garantiza la implementación de acciones correctivas sostenibles que fortalezcan la estabilidad del sistema. Además, desarrolla y empodera a un equipo de mantenimiento de alto desempeño, promoviendo una sólida cultura de seguridad, excelencia técnica y confiabilidad operativa dentro de un entorno de distribución de alto volumen.
Fomentar un ambiente de trabajo colaborativo y positivo que promueva la innovación, la colaboración multifuncional y el aprendizaje continuo mediante programas de capacitación, mentoría y desarrollo profesional que fortalezcan las capacidades técnicas y de liderazgo.
Supervisar las operaciones diarias de los sistemas automatizados de Symbotic, incluyendo robótica, subsistemas eléctricos y mecánicos, y plataformas de software integradas.
Monitorear indicadores de desempeño relacionados con seguridad, calidad, productividad, disponibilidad operativa y costos, proporcionando reportes claros a clientes y equipos internos.
Colaborar con Ingeniería, Soporte Técnico e Investigación y Desarrollo (I+D) para escalar, diagnosticar y resolver problemas complejos relacionados con automatización, controles, sistemas eléctricos o mecánicos.
Licenciatura o Ingeniería en Logística, Cadena de Suministro, Manufactura, Automatización Industrial, Ingeniería (Eléctrica, Mecánica o Robótica), Administración de Empresas o experiencia laboral equivalente.
Mínimo 5 años de experiencia liderando equipos en operaciones, mantenimiento, automatización, robótica o confiabilidad de sistemas.
Se prefiere ampliamente experiencia con sistemas automatizados, controles industriales, sistemas eléctricos y mecánicos, PLC, robótica y plataformas de software integradas.
Nuestro entorno de trabajo
Se trabajará con frecuencia a alturas de hasta 45 pies (aprox. 13.7 metros) y en espacios confinados de tan solo 24 pulgadas (aprox. 61 cm) de ancho. Esto incluye actividades que requieren permanecer de pie, escalar, mantener el equilibrio, inclinarse, arrodillarse, ponerse en cuclillas o gatear.
Debe cumplir con todos los requisitos y protocolos de seguridad, incluidos, entre otros, los procedimientos de bloqueo y etiquetado (Lockout/Tagout) y protección contra caídas.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
