16 publicaciones de empleo destacadas en network development director (¡Están contratando!)

Solutions Specialist
Totum Talent —San Pedro Garza García, N. L.
- Salesforce
Retail Data & Analytics Lead
Bain & Company Inc —City, Hgo.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Sales Manager-Latin America
Xirgo Technologies —Desde casa
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
Postulación rápida
7d
Account Executive - International Payments & FX (Ejecutivo de Cuenta - Pagos Internacionales y FX) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Oracle
- Experiencia en ventas
- ERP systems
Senior Security Engineer OT - Americas
Barry Callebaut —San Pedro Garza García, N. L.
- Inglés
- Controlador Lógico Programable
- Disponible para viajar
Industry Sales Manager (Poultry)
JBT Marel —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Reclutamiento
English Teachers Coordinator
Inspired —San José del Cabo, B.C.S.
- Tiempo completo
- Bilingüe
- Inglés
- Microsoft Office
1d
Ejecutivo comercial HUNTER (Tecnología y Ciberseguridad)
Connectingology —Monterrey, N. L.
- $30,000 a $40,000 por mes
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Inglés
- Apertura de nuevos negocios
9d
Tax Manager Mexico
Continental —San Luis Potosí, S. L. P.
- Administración de personal
- Inglés
- Maestría
12h
Motion Graphics Designer (Freelancer) - MX
WITHIN —Desde casa
- Contacto por teléfono
- Home Office (Desde casa)
- Inglés
- Gestión de venta al por menor
Postulación rápida
Job announcement for Roster - Breeder positions
CIMMYT —Texcoco, Méx.
- Tiempo completo
- Doctorado
- Inglés
- Maestría
Postulación rápida
Honorary Consul (Commercial) in Monterrey
British Embassy in Mexico —Monterrey, N. L.
- $58,353.35 por año
- Medio tiempo
- Inglés
Postulación rápida
2d
Escalation Engineer
Cyberhaven —México
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
Account Executive - LATAM
Everfield —México
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- ERP systems
Business Development Representative
Marco —México
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Apertura de nuevos negocios
Postulación rápida
Account Executive - Virtual Data Rooms (LATAM)
Valutico —México
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
Postulación rápida

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Solutions Specialist

Totum Talent -
San Pedro Garza García, N. L.

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Información del empleo

Cualificaciones

Salesforce
Garantía de calidad
Requisitos comerciales

Descripción completa del empleo

hace 2 meses

2 Años de Experiencia

Descripción

OBJETIVE

Objetive:

Is the operational backbone for first-line technical support and continuous system improvement across the firm. This role is responsible for diagnosing and resolving L1 and L2 issues within core operational systems, acting as a reliable point of contact for identifying, structuring, and channeling user feedback into actionable

technology enhancements. The Specialist ensures that all system developments, workflows, and customizations are thoroughly tested, validated, and ready for deployment, safeguarding the quality and reliability of every release. In parallel, this role maintains clear and organized technical documentation to ensure full traceability of system configurations, changes, and implementations. By supporting both

issue resolution and structured documentation practices, the Solutions Specialist enables operational continuity, reduces system friction, and contributes to the ongoing evolution of the firm’s technology ecosystem.

RESPONSIBILITIES

Experience:

L1 & L2 Technical Support Execution:

Serve as the first line of response for system-related issues across the Firm.
Diagnose, troubleshoot, and resolve L1 and L2 incidents across the firm’s

operational systems, including user inquiries, automations, data visibility,

permissions, user lifecycle management (onboarding and offboarding), and

workflow-related issues.

Escalate complex issues with proper documentation and context.

Issue Structuring & Feedback Management:

Capture, categorize, and structure user-reported issues and system-related

feedback.

Ensure all incidents are documented with clear root cause, impact, and context.
Identify recurring issues and translate them into structured problem statements.
Maintain organized tracking of issues to support prioritization and resolutio

QA & Testing of System Developments

Execute QA testing for new developments, automations, workflows, and

configurations.

Validate functionality, edge cases, and user experience prior to deployment.
Ensure solutions meet defined requirements and are free of defects before

release.

Document test cases, results, and validation outcomes.

Release & Post-Deployment Support

Support deployment processes and production releases.
Monitor system performance and stability post-deployment.
Identify, troubleshoot, and resolve issues that arise in production environments.
Ensure rapid response to maintain system reliability and user confidence.

Technical Documentation & Traceability

Maintain up-to-date documentation of:

o System configurations

o Workflows and automations

o Implemented changes and releases

Ensure full traceability of what has been built, modified, or deployed.
Organize documentation in a structured and accessible format.

System Reliability & Continuous Improvement

Proactively analyze system performance and flows to identify inefficiencies, risks,

and points of failure.

Recommend and support improvements to enhance system stability, scalability,

and user experience across the Firm.

Contribute to reducing recurring issues by addressing root causes, not just

symptoms.

Contribute to the evolution of operational systems toward more robust and

maintainable structures by executing improvement and enhancement projects.

IT Asset & Infrastructure Management

Manage hardware provisioning and lifecycle processes, including onboarding and

offboarding of employee equipment.

Maintain accurate inventory and tracking of all IT assets (laptops, peripherals,

licenses, and related equipment).

Coordinate repair processes, warranties, and vendor claims to ensure timely

resolution of hardware issues.

Support and maintain office infrastructure, including network connectivity (wired

and Wi-Fi), and assist in the execution of infrastructure-related projects.

Cross-Functional Collaboration

Work closely with Solutions Administrator, Operations Manager & IT Director for

escalations and implementations.

Partner with operational teams to understand workflows, issues, and system

needs.

Ensure alignment between business requirements and technical execution.
Communicate clearly with both technical and non-technical stakeholders.

Requisitos

Experience:

Experience in technical support, QA, or systems operations

Technical Requirements:

Familiarity with CRM systems (e.g. Salesforce, Litify) required

System workflows and automations

Debugging and troubleshooting processes

Ability to document processes clearly and systematically

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network development director empleos

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Industry Sales Manager (Poultry)

English Teachers Coordinator

Ejecutivo comercial HUNTER (Tecnología y Ciberseguridad)

Tax Manager Mexico

Motion Graphics Designer (Freelancer) - MX

Job announcement for Roster - Breeder positions

Honorary Consul (Commercial) in Monterrey

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Account Executive - LATAM

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Account Executive - Virtual Data Rooms (LATAM)

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