It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Primary Function of Position:
Ensure Equipment, Fixture and Toolings are calibrated before their due date, according to current DOP to assure any Equipment, Fixture or Tooling are available for manufacturing or inspection of any accessories or products manufactured on the site.
Executes Preventive Maintenance on time and according to SAP and/or Agile system.
The PMC technician is the primary contact for servicing or repairing equipment within the activities described on the PMC form. If repair needs require revalidation for tasks beyond the PMC format, then the Equipment Engineering will be responsible to follow up the service or repair needed.
Reports any equipment or fixture with low productivity to be evaluated or fixed.
Roles & Responsibilities:
Safety:
- Follows GMPs and wears safety equipment to perform his/her endeavors
- Participates on Safety commission when required and/or safety training
- Utilize the correct tooling and equipment according to process or PMC requirement, reporting any condition of wear off or damaged tooling or equipment
- Escalates any safety issues with supervisor or manager
- Follows 5S methodology on his areas
- Reports any safety device on equipment that is fault or is suspicious of been damaged
Quality:
- Performs PM or Calibration before it expires (due date) and records it’s results on SAP
- Utilize raw materials (when required) to check equipment, fixture or tooling performance
- Follow up / fulfil EE’s to be loaded into SAP system after PM or Calibration during unplanned PM or Calibration
- Document and execute LOTO process during OOT events
- Records Asset on SAP and label it, for any EFT after PM or Calibration is performed
- Records on Quality Notifications that require an EE describing problem and verification results
- Performs and records PM to equipment, fixture or tooling on any top level EFT and peripheral assets of such EFT
Efficiency:
- Provide support to external calibration services or suppliers explaining requirements or issues with EFTs under service or calibration
- Requires ECOs to Engineering Department or QO Engineer to update or modify any PMC document that not comply current PMC activities or equipment use
- Update files with daily activities
- Lead or participates on Continuous Improvement projects, kaizen or just do it events
- Creates purchasing request (PR’s) for spare parts
- Escalates excessive consumption of spare parts
Cost:
- Sustain and maintain measurement equipment and tooling under his/her responsibility or ISI Property
- Calculate spare parts over consumption due to uptime improvements or production incremental in number of cycles per equipment or more production lines
People:
- Study and records all assigned curriculum by ISU (Intuitive Surgical University)
- Creates self evaluation for CIP and MERIT
- Follows ISI Politic, Rules and code of conduct
- Provide support to production and/or Engineering during equipment and/or process validation
Productivity:
- Review and complete PM to EFT (Equipment, Fixture or Tool) before it’s due date in SAP
- Realize PM or Calibration following EFT documentation in Agile
- Supports unplanned PM documenting on EE
- Comply with PM’s and calibrations required on daily bases and defined cycle time
- A minimum of 6 months after certification at the current level and at least 90% of the knowledge of the next level plus without disciplinary actions are required to be promoted to PMC technician II.
Skills, Experience, Education, & Training:
School Level:
- Technical studies, Professional studies or Professional studies for at least 2 years
Languages:
- English 40% Written, reading, understanding -30% Speaking-
- Systems knowledge:
- Microsoft office intermediate
- SAP intermediate
- SolidWorks basic – Desirable -
Labor Experience:
- Preventive Maintenance 1 year
- Mechanical Engineer or similar – No experience required
Skills:
- Use of instrumentation and measurement equipment 1 year
- Understanding of equipment and drawings blue prints
- Basic electronic knowledge
- Diagnosis and repair of pneumatic and hydraulic equipment 6 months
Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.
Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.
Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).
Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.
Este puesto puede cubrirse con un nivel de puesto diferente al indicado aquí, según las necesidades del negocio y/o la experiencia, los conocimientos y las habilidades del candidato o la candidata seleccionado. La compensación se basará principalmente en el nivel del puesto en el que se cubra el rol y en las cualificaciones del candidato o la candidata, de conformidad con la legislación aplicable.
Shift: Day
