16 publicaciones de empleo destacadas de stack developer en ciudad de méxico, dif (¡Están contratando!)

Games Player Support Agent
Lionbridge —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Programa de referidos
1d
DevOps Platform Engineer
EarnIn —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- DevOps
- Maestría
Postulación rápida
Finance Specialist
Belvo —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Senior Talent Acquisition & People Operations Specialist
Belvo —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Reclutamiento
- Vacaciones adicionales o permisos con goce de sueldo
- Horarios flexibles
Mobile Automation Tester
Capgemini Sogeti —Ciudad de México, CDMX
- Azure
- DevOps
- Java
Desarrollador Backend Microservicios Senior
Babel —Ciudad de México, CDMX
- Tiempo completo
- DevOps
- Inglés
- Oficina
- Oportunidades de crecimiento
Support Systems Architect - Salesforce
Sovos Compliance —Ciudad de México, CDMX
- Administración de personal
- Informática
- Inglés
Postulación rápida
8d
Senior Security Infrastructure Engineer
Sezzle —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- DevOps
- Linux
Sales Engineer
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- Disponibilidad para viajar hasta un 50 %
2d
Enterprise Integrations Lead (Boomi & Confluent Kafka)
Qualcomm —Ciudad de México, CDMX
- Incluye fines de semana
- Oracle
- Administración de personal
- Java
14d
Senior Payments Engineer — Acquiring & Payment Processing
Sezzle —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- SQL
Field Sales Representative, Cloud Public Sector (English, Spanish)
Google —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- Licenciatura
Software Engineer - AI Accelerated Development
Signant Health —Ciudad de México, CDMX
- Azure
- Administración de personal
- Contratos
9h
Desarrollador Fullstack
IDS Comercial, S.A. de C.V. —Álvaro Obregón, CDMX
- Tiempo completo
- Trabajo híbrido
- Oracle
- DevOps
- Java
- Oportunidades de crecimiento
Postulación rápida
1d
Platform Software Engineer
HSBC Global Services Limited —Azcapotzalco, CDMX
- Tiempo completo
- Administración de personal
- DevOps
- Java
12h
Desarrollador Full Stack Go
IPcom —Colonia Lomas de Chapultepec, CDMX
- $9,500 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- SQL
Postulación rápida
18h

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Games Player Support Agent

Lionbridge -
Ciudad de México, CDMX

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Información del empleo

Hace 1 día

Beneficios

Programa de referidos

Cualificaciones

Servicio al cliente
Inglés
Habilidades de comunicación

Descripción completa del empleo

Job Description

Player Support Agent

As a Player Support Agent, you will be the front line in providing exceptional support to our diverse community of players, resolving issues, and enhancing their overall gaming experience. The ideal candidate will be digital savvy, have a deep understanding of the casual gaming landscape, and a passion for building strong relationships with our players.

What You Will Do

Provide excellent customer service to players, responding to their ticket inquiries, and resolving their problems in a timely and professional manner.

Troubleshoot technical issues that players may encounter while playing the game, including software, hardware, or connectivity problems.

Collect feedback from players regarding game features, bugs, and user experience, and pass this information to the relevant teams such as development or quality assurance.

Enforce the game's terms of service and community guidelines, and deal with violations appropriately, which can include moderating player behavior, issuing warnings, or banning accounts.

Document player interactions, issues, and resolutions for future reference, and contribute to the creation and updating of support articles and FAQs.

Communicate effectively with players, maintaining a friendly and empathetic tone. Work in a team, liaising with other agents and departments.

Participate in training and development activities to stay updated on the latest game updates, customer service techniques, and technical troubleshooting methods.

Regularly report on common queries, issues, and feedback from players to help the company understand player needs and improve the game.

Handle escalation of issues to the relevant higher authority or department when necessary.

To Be Successful You Will Have

1+ Years of experience as Customer Service Representative, or similar field

Basic game industry experience

Excellent English communication skills (C1 level - written and verbal)

Strong customer service skills with the ability to empathize with players

Strong problem-solving and troubleshooting skills

Ability to work in a team

Ability to handle stressful situations and deal with upset players

Experience in a customer service role, preferably in gaming, is an advantage.

Proficient in using computers, with a good understanding of software and hardware

Flexibility to work in shifts, during weekends, or holidays if required.

In Return You Can Expect

Contract of employment with employee benefits package including private medical care, sport card, day off on your birthday and holiday allowance.

Exposure to various technology stacks, and opportunity to cooperate with one of the biggest tech companies in the world.

Access to Lionbridge's Employee Wellness Platform.

Access to both internal and external training platforms.

Career guidance with learning and development opportunities along the way, backed by Lionbridge's internal mobility and referral bonus programs.

Lionbridge Games help our customers deliver the seamless experience they envision to any audience around the world, without compromise. Our team of global gamers helps developers, publishers and platform-holders complete thousands of game audio, localization, testing and other player experience projects on time and on budget. Learn more at games.lionbridge.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The successful candidate will have to pass a criminal background check to Lionbridge’s satisfaction. A criminal record does not constitute an automatic bar to employment at Lionbridge, and the nature of the job, the seriousness of the crime and date of the conviction will be considered.

Breaking Barriers. Building Bridges.

Job Snapshot

Updated Date

01-Jul-2026

Job ID

Job_438

Department

Games

Location

Cdmx Ciudad De Mexico, Distrito Federal, Mexico

Experience

0 - 2 Years

Employee Type

Employee

Employee Sub Type

Temp FT Salaried

Salary Range

MXN 216000 - 216000 (Annual)

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stack developer empleos en ciudad de méxico, dif

Games Player Support Agent

DevOps Platform Engineer

Finance Specialist

Senior Talent Acquisition & People Operations Specialist

Mobile Automation Tester

Desarrollador Backend Microservicios Senior

Support Systems Architect - Salesforce

Senior Security Infrastructure Engineer

Sales Engineer

Enterprise Integrations Lead (Boomi & Confluent Kafka)

Senior Payments Engineer — Acquiring & Payment Processing

Field Sales Representative, Cloud Public Sector (English, Spanish)

Software Engineer - AI Accelerated Development

Desarrollador Fullstack

Platform Software Engineer

Desarrollador Full Stack Go

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