Job Description:
Your Purpose and Impact at Mars
In this position, you will lead the daily Order to Cash (O2C) operations for LATAM, playing a fundamental role in supervising our talented team. You will operate in a dynamic, regional environment where you will have the autonomy to optimize processes, manage key relationships with customers and internal stakeholders, and ensure our operations are executed with accuracy and efficiency, driving a culture of continuous improvement and growth.
What are we looking for?
Essential Requirements (What is indispensable to start):
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Relevant professional experience in Order to Cash, Accounts Receivable, or related Finance operations.
- Previous experience supervising, coordinating, or leading teams, preferably in a regional or shared services environment.
- Strong working knowledge of SAP and Order to Cash processes.
- Demonstrated experience with process improvement, standardization, or automation initiatives.
- Strong analytical, communication, and stakeholder management skills.
- Fluent or advanced English and Spanish.
Desirable Requirements (These will be considered differentiators, but you can learn with us):
- Experience with SAP S/4HANA and digital tools like Power BI or RPA.
- Experience in finance transformation or migration projects.
- Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.).
- Portuguese language skills.
What will be your key responsibilities?
- Collaborate actively with cross-functional teams like Sales, Finance, and Supply Chain to improve the end-to-end customer experience.
- Supervise and support the O2C team, providing guidance, coaching, and workload prioritization.
- Drive standardization and continuous improvement across all O2C processes for the LATAM region.
- Analyze key performance indicators (KPIs) to identify risks, bottlenecks, and improvement opportunities.
- Act as a key point of contact for escalations, ensuring effective communication and timely resolution of issues.
What can you expect from Mars?
- Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.
- Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
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