12 publicaciones de empleo destacadas de it operations en querétaro, que (¡Están contratando!)

Key Accounts Customer Care Associate II
ADI Global Distribution —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Capacitación
22h
Marketing Communications Specialist II
ADI Global Distribution —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Capacitación
22h
Maintenance Engineer
Autoliv Inc. —Querétaro, Qro.
- Inglés
- Licenciatura
Operator II - Composites
The Gund Company - Mexico —El Marqués, Qro.
- Tiempo completo
- Mantenimiento
- Bachillerato
- Control de calidad
- Seguro dental
- Seguro de la vista
Postulación rápida
Practicante de Reclutamiento (Querétaro)
Schneider Electric —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Maintenance Supervisor
Autoliv Inc. —Querétaro, Qro.
- Mantenimiento
- Liderazgo
Maintenance Supervisor
Autoliv Mexico —Centro, Qro.
- Mantenimiento
- Liderazgo
Técnico de Estructuras Aeronáuticas / Aircraft Structures Technician
AAA USA —Querétaro, Qro.
- $30 a $36 por hora
- Incluye fines de semana
- Inglés
- Ensamblaje
- Experiencia en manufactura
- Programa de referidos
Postulación rápida
Energy Marshall (New)
Soben part of Accenture —Querétaro, Qro.
- Tiempo completo
- Experiencia en construcción
Postulación rápida
Contracts Manager
Soben part of Accenture —Querétaro, Qro.
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Microsoft Office
Postulación rápida
Electrical Specialist
Soben part of Accenture —Querétaro, Qro.
- Tiempo completo
- Experiencia en construcción
Postulación rápida
Supply Chain Policy & Procedure Specialist
MKS Inc. —Benito Juárez, Qro.
- Oracle
- Administración de personal
- ERP systems
Postulación rápida

More jobs to discover

Find similar jobs that you might be interested in.

Marketing Communications Specialist II
ADI Global Distribution —Querétaro, Qro.
The Marcom Specialist oversees the planning, coordination, production, and execution of marketing communication projects across multiple business channels.
22h

Quiero recibir la alerta de empleo más reciente para it operations en querétaro, que

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

it operations jobs near querétaro, que

Empleos de Maintenance Engineer en Querétaro, QRO.

Empleos de Maintenance Supervisor en Querétaro, QRO.

Empleos de Project Manager Senior en Jalisco, JAL.

Empleos de Senior Operations Manager en Ciudad De México

Empleos de Senior Maintenance Technician en San Luis Potosí

Empleos de Ingeniero Senior Para en Monterrey, N. L.

Empleos de Senior Project Manager en Puebla, PUE.

Empleos de Ingeniero, Civil Structural en Tlaxcala, Tlax.

Empleos de Ingeniero, Civil Structural en Monclova, Coah.

Empleos de Structural Engineer en Ciudad De México

Empleos de Human Resources Intern en Guadalajara, JAL.

Empleos de Intern Finance en Monterrey, N. L.

Empleos de Ge Intern en Querétaro, QRO.

Empleos de Intern Didi en Ciudad De México

Empleos de Human Resources Intern en Ciudad De México

Empleos de Supervisor Limpieza en Ciudad De México

Empleos de Maintenance Supervisor en Apodaca, N. L.

Empleos de Supervisor En Alimentos en Querétaro, QRO.

Empleos de Maintenance Supervisor en San Luis Potosí, S. L. P.

Empleos de Supervisor Ventas en Ecatepec, Méx.

Key Accounts Customer Care Associate II

ADI Global Distribution -
Querétaro, Qro.

Postúlate ahora

Información del empleo

Tiempo completo
Hace 22 horas

Cualificaciones

Servicio al cliente
Inglés
Capacitación

Descripción completa del empleo

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc. , to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. Help ADI be the customer's top choice by delivering excellent customer care. Build up your business acumen while learning to address customer needs. Be part of the team that is solving complex problems for the customer.

JOB DUTIES:

Independently processes routine sales support requests, including order entry, updates, and record maintenance, with minimal guidance.
Tracks order status and coordinates follow-up on shipping dates, lead times, and basic order changes within established procedures.
Responds to standard customer and internal inquiries by phone or email, using approved information and company systems.
Troubleshoots routine issues such as missing information, basic order discrepancies, and simple documentation errors, escalating unusual cases when needed.
Coordinates with sales, customer service, operations, and other internal teams to help resolve routine order or fulfillment questions.
Maintains accurate logs, customer notes, and transaction records to support timely service and clean handoffs.
Guides newer team members informally on basic processes, system usage, and documentation expectations.
Identifies recurring process issues and shares suggestions to improve day-to-day accuracy and workflow consistency.

YOU MUST HAVE:

1-2 years of customer service or support experience, with the ability to independently manage customer requests from start to finish.
Advanced English communication skills (written and verbal), including professional email correspondence and customer interactions.
Strong attention to detail and follow-through, ensuring accurate responses, proper documentation, and timely follow-up.
Critical thinking and problem-solving abilities, with a proactive approach to anticipating customer needs and resolving issues.
Team-oriented mindset and ability to follow established processes (SOPs) while maintaining professionalism and accountability.

WE VALUE:

An ability to learn quickly
Ability to multitask
Being proactive
A bias for action
An ability to work in a team
A commitment to discovering ways to improve service
Professionalism
Emotional intelligence

WHAT'S IN IT FOR YOU?

Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
A collaborative and inclusive work environment where your contributions are valued.
Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
Access to cutting-edge tools, resources, and a supportive team to help you excel.
The chance to work with a global, innovative company shaping the future in its industry.

#LI-Hybrid
#LI-JB1

Postúlate ahora

Refina tu búsqueda

it operations empleos en querétaro, que

Key Accounts Customer Care Associate II

Marketing Communications Specialist II

Maintenance Engineer

Operator II - Composites

Practicante de Reclutamiento (Querétaro)

Maintenance Supervisor

Maintenance Supervisor

Técnico de Estructuras Aeronáuticas / Aircraft Structures Technician

Energy Marshall (New)

Contracts Manager

Electrical Specialist

Supply Chain Policy & Procedure Specialist

More jobs to discover

Quiero recibir la alerta de empleo más reciente para it operations en querétaro, que

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado