20 publicaciones de empleo destacadas de director of customer service en dif (¡Están contratando!)

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Sr. Manager Planning (Distribution Center)

Adidas -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 3 días

Cualificaciones

Power BI
Administración de personal
Cadena de suministro
Sistema de gestión de almacenes
Inglés
Maestría
Licenciatura
Mejora continua
Negocios
Gestión de venta al por menor
Liderazgo
Negociación
Instalación de banda transportadora

Descripción completa del empleo

ESSENTIAL DUTIES AND RESPONSIBILITIES

Define and drive the strategic vision and roadmap for the Planning function at the MDC, aligning short, medium, and long-term capacity needs with the company's commercial growth plans across all channels.
Lead, coach, and develop the Planning team structure, including direct oversight of the Manager Planning (M4) role and a total team of 7 collaborators, ensuring succession, capability building, and performance management.
Own the end-to-end relationship with key stakeholders (Order Fulfillment, Customer Service, DTC, Retail, Engineering, and regional/global Planning leadership), representing the MDC's planning capabilities and constraints in strategic forums.
Ensure full compliance with commercial plans (IBP, forecast, and volume commitments) by translating business projections into feasible, resourced, and risk-assessed capacity plans.
Drive continuous improvement and standardization of planning processes (SOPs, complexity matrix, waving strategy, capacity models), promoting a Lean culture across the function.
Champion the adoption and scaling of automation and advanced planning tools (e.g., WMS/TMS enhancements, simulation models, Power BI dashboards) to increase planning accuracy and reduce manual intervention.
Challenge current productivity, UPH, and capacity utilization numbers, identifying and closing efficiency gaps in flows and processes across the FC.
Oversee scenario planning and contingency strategies for peak events (Hot Sale, Buen Fin, Back to School) and demand volatility, ensuring business continuity.
Partner with Engineering and Automation teams to maximize the return on existing infrastructure investments (automation, conveyor systems, MHE) through smarter planning and resource allocation.
Build and maintain a robust governance model (steering committees, escalation paths, KPI reviews) that ensures accountability and transparency across the planning cycle.
Represent the MDC in network studies, footprint scenario modeling, and other strategic transformation initiatives that shape the future of the operation.
Ensure the long-term scalability of the planning structure to support future growth of the business in Mexico across all channels.

BUSINESS PARTNER/CONTACTS

DC Director
Manager Planning (M4) – direct report
FC Area Managers
Order Fulfillment
Customer Service
DTC / Retail Planning
Engineering & Automation teams
Regional/Global Supply Chain leadership
Finance (budget and cost analysis)

EXPERIENCE AND SKILLS

Advanced English (verbal and written); ability to communicate with global/regional stakeholders.
Strong strategic and systems-thinking mindset, with the ability to shape long-term operating models.
Proven ability to influence senior stakeholders and lead cross-functional discussions at an executive level.
Deep expertise in advanced planning methodologies, capacity modeling, and demand-supply balancing.
Strong analytical, data-driven decision-making, and negotiation skills.
Experience leveraging automation, WMS, and BI tools (e.g., Power BI) to drive planning accuracy.
Proven leadership managing managers and building high-performing teams.
Ability to challenge the status quo, drive accountability, and enforce process discipline.
Strong Lean/Continuous Improvement orientation and change management capability.
Excellent interpersonal skills and executive-level communication (written and verbal).

EDUCATION AND EXPERIENCE

University degree in Engineering, Business Administration, Supply Chain, or related field; postgraduate studies (MBA or equivalent) preferred.
Minimum of 5-7 years of progressive experience in Supply Chain Management, Planning, or Distribution Center leadership roles.
Proven experience leading teams of managers/supervisors in a distribution center or fulfillment environment.
Experience with automation projects, advanced planning systems, and multi-channel operations (Wholesale, Retail, eCom) is highly desirable

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:

Sr. Manager Planning (Distribution Center)

BRAND:

LOCATION:

Mexico City

TEAM:

Supply Chain & Sourcing

STATE:

Ciud

COUNTRY/REGION:

CONTRACT TYPE:

Full time

NUMBER:

548057

DATE:

Aug 7, 2026

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Refina tu búsqueda

director of customer service empleos en dif

Sr. Manager Planning (Distribution Center)

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