4 publicaciones de empleo destacadas en quick learning (¡Están contratando!)

NOC Specialist (LATAM)
Holafly —México
- Home Office (Desde casa)
- Inglés
Account & Driver Partnership Specialist
Wingz LatAm —México
- Home Office (Desde casa)
- CRM software
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Operations Assistant | Executive Support & Special Projects
Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
5d
FBS Senior Data Engineer (Airflow)
Capgemini —México
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

Discover related jobs

Based on your search for quick learning jobs.

Recepcionista Digital Home Office Sin Experiencia Horario Flexible
ZURICH ASEGURADORA SA DE CV —Ciudad de México, CDMX
Atención y seguimiento de solicitudes por medios digitales. Se ofrece modalidad Home Office como opción laboral (proceso presencial).
$10,000 a $10,200 por mes
4h
Buscamos Animador(a) para Shows Científicos Infantiles
El show científico LabX —Ciudad de México, CDMX
En *LabX Show Científico* buscamos personas con mucha energía, carisma y excelente actitud para realizar shows científicos infantiles en fiestas, colegios y…
$600 a $1,000 por hora
Postulación rápida

Quiero recibir la alerta de empleo más reciente para quick learning

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

NOC Specialist (LATAM)

Holafly -
México

Postúlate ahora

Información del empleo

Cualificaciones

Jira
Inglés

Descripción completa del empleo

Company Overview

Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we’ve empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 600+ professionals across multiple countries, we are scaling globally to support travellers with seamless, unlimited data connectivity.

We’re not just connecting people—we’re enabling freedom and peace of mind, ensuring our users stay connected from the second they land, wherever their journey takes them.

The Role

As our NOC / L1 Support Specilist, you will be the first line of defense in ensuring global connectivity by monitoring our MVNE platform and resolving roaming technicalities. Your work directly impacts our brand promise of uninterrupted data, ensuring every traveler stays online regardless of their destination.

Key Responsibilities

Monitor and maintain service availability across our global networks using platforms like Zabbix to identify and resolve technical anomalies.
Diagnose and troubleshoot complex eSIM and roaming registration flows to ensure rapid restoration of traveler connectivity.
Manage the SIM lifecycle, from APN configurations to IMSI/ICCID validation, ensuring seamless activation for all users.
Collaborate across teams, acting as the technical bridge between Customer Service and L2 engineering to escalate critical incidents effectively.
Document operational processes and technical workflows to build a robust knowledge base that scales with our rapid growth.
Drive service quality by tracking performance indicators and proactively identifying potential connectivity bottlenecks before they affect users.

Qualifications

Professional experience in a NOC, Technical Support, or Telecommunications operational environment.
Foundational knowledge of mobile network elements (4G/5G) and roaming concepts like HSS, PGW, and APN settings.
Technical curiosity for eSIM technologies, including activation flows and SM-DP+ basics.
Strong communication skills, with the ability to translate technical issues into clear updates for non-technical stakeholders.
Adaptability to thrive in a fast-paced, "brave" scale-up environment where quick learning is essential.

Nice-to-haves

Basic understanding of Diameter (ULR/ULA) or MAP/SS7 protocols.
Experience with Jira or similar enterprise ticketing systems.

Benefits & Perks

Remote-first culture with a focus on outcome over hours.
Flexible working schedule to support your work-life balance.
The opportunity to grow within a blameless, collaborative environment that values ownership and continuous improvement.

Please share your CV in English.

Postúlate ahora

Refina tu búsqueda

quick learning empleos

NOC Specialist (LATAM)

Account & Driver Partnership Specialist

Operations Assistant | Executive Support & Special Projects

FBS Senior Data Engineer (Airflow)

Discover related jobs

Quiero recibir la alerta de empleo más reciente para quick learning

Related Searches

Company Overview

The Role

Key Responsibilities

Qualifications

Benefits & Perks

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado