20 publicaciones de empleo destacadas en chain planning analyst (¡Están contratando!)

Sr Support Manager
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Licenciatura
6d
Guadalajara | Accounts Payable Analyst - Analista en Cuentas por Pagar - Contabilidad
Expeditors —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Postulación rápida
Buyer IV
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Experiencia en manufactura
CBS Credit To Cash Analyst
Colgate-Palmolive —Ciudad de México, CDMX
- Administración de personal
- ERP systems
- Inglés
Experto de consultoría de procesos de IT / SAP Business Analyst Sales & Distribution (SD) (m/f/d)
LEONI —Hermosillo, Son.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Group Manager - MRO Commodity
Milwaukee LATAM —Torreón, Coah.
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
2d
Order and Delivery Specialist
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Seguro de vida
10d
CBS Credit To Cash Analyst (174808)
Colgate-Palmolive —Miguel Hidalgo, CDMX
- Licenciatura
- Mejora continua
- Negocios
3d
BUYER III
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Experiencia en manufactura
Gerente Senior, Abastecimiento Logístico
Constellation Brands —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Inglés
- Maestría
3d
Murex Senior Performance Analyst
Luxoft —Desde casa
- Home Office (Desde casa)
- Oracle
- Administración de personal
- DevOps
Senior Testing Consultant
SimCorp A/S —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Azure
- DevOps
Analista Senior, Logística Digital
Constellation Brands —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Administración de personal
Supplier Operations Manager
Gymreapers —León, Gto.
- Tiempo completo
- Administración de personal
- ERP systems
- Mejora continua
Postulación rápida
Tax Analyst
Prologis —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Coordinator, Spare Parts
JBT Marel —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Inglés
- Licenciatura
- Seguro dental
- Seguro de la vista
3d
Materials Requirement Senior Supervisor
Caterpillar —Ciénega de Flores, N. L.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Inventory Control Supervisor
Littelfuse —Piedras Negras, Coah.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en control de inventarios
13d
Manager - IT Manufacturing Applications
Intuitive Surgical —Mexicali, B.C.
- Administración de personal
- PMP
- Inglés
9h
Order Management Logisitics officer
Capgemini —Aguascalientes, Ags.
- Inglés

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Sr Support Manager

Blue Yonder -
Monterrey, N. L.

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Información del empleo

Tiempo completo
Hace 6 días

Cualificaciones

Microsoft Excel
Administración de personal
Cadena de suministro
Licenciatura
SaaS
Liderazgo
Tecnologías de la información

Descripción completa del empleo

Blue Yonder Title: Senior Support Manager (Cloud Applications /SaaS)

Job Description:

The Senior Support Manager acts as a pivotal role in managing escalations, serving as a key resource and liaison between various departments within the company and its customers. This position is responsible for building strong customer relationships, ensuring the communication of support guidelines, and leading strategic planning efforts to enhance processes and procedures. The Senior Support Manager leads by example, inspires the team, and aims to achieve high customer satisfaction, team morale, and operational results. Experience in the Supply Chain domain, Blue Yonder products (SCPO, ESP, Demand and SEQ) are added advantages.

Key Responsibilities:

Escalation Management:

Act as the primary point of contact for escalation management.
Resolve conflicts and issues promptly to maintain positive customer relationships.
Ensure best practices are employed in handling escalations.

Customer Relationship Management:

Build and maintain long-term trust with customers by effectively communicating the value of Support Services.
Interact directly with customers to address their concerns and improve relationships.
Maintain customer confidence by setting and adjusting expectations as needed.

Communication:

Serve as a key resource and communicate to all other departments within the company.
Communicate support guidelines, processes, and systems to customers and internal teams.
Gather and disseminate information on department and company operational guidelines.

Strategic Planning and Process Improvement:

Conduct strategic planning, using metrics and collaborating with Team Leaders and other groups to identify opportunities for process and procedure improvements.
Ensure continuous improvement and operational efficiency by tracking team performance metrics.

Team Leadership and Development:

Lead by example, inspiring the team to excel and promoting teamwork and high morale.
Mentor Team Leaders and analysts, providing guidance for their development and improvement.
Plan for the succession and development of the team.

Operational Efficiency and Effectiveness:

Track and manage the operational efficiency and effectiveness of the team.
Lead the team to achieve high levels of customer satisfaction, team morale, and operational results.

Qualifications:

Bachelor's degree in IT or related field with work experience of 15+ years
Proven experience in escalation management and customer relationship management.
Strong strategic planning and process improvement skills.
Excellent leadership and team development abilities.
Exceptional communication and interpersonal skills.
Strong analytical skills with the ability to track and manage operational efficiency.
. Experience in the Supply Chain domain, Blue Yonder products (SCPO, ESP, Demand and SEQ) are added advantages.

Key Competencies:

Leadership and Team Management
Customer Relationship Management
Strategic Planning and Process Improvement
Communication and Interpersonal Skills
Analytical and Problem-Solving Skills
Revenue Management
Community Interaction

Work Environment:

This position typically operates in a Hybrid environment.
Some travel may be required to interact directly with customers and attend leadership connects.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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chain planning analyst empleos

Sr Support Manager

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Quiero recibir la alerta de empleo más reciente para chain planning analyst

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