20 publicaciones de empleo destacadas de it support en ecatepec, mex (¡Están contratando!)

Support Analyst
Infosys —México Nuevo, CDMX
- Administración de personal
- ERP systems
- SQL
Postulación rápida
Support Engineering Specialist
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- DevOps
- Inglés
- Maestría
Support Engineer L2 - Microsoft Dynamics 365
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Azure
- Administración de personal
SAP FI Consultant – Financial Services (FSS)
DXC Technology —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
9d
Acceleration Center - Business & Supply Chain Operations (BSCO) - Epic - Patient Access - Experienced Associate
PwC —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en bases de datos
- Disponible para viajar
Outbound Sales Development Representative (LATAM)
StemWave —Venustiano Carranza, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
SAP MM / BPO Functional Analyst – AMS
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Análisis de datos
Sales Development Representative (Hybrid)
OpenTable —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
SAP FI – Financial Accounting (Full Scope)
DXC Technology —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
9d
AMS Functional Consultant – SAP CAR
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Informática
- SQL
- Licenciatura
Technical Account Manager
Trustonic —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
SAP Finance Application Specialist
Nouryon —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Inglés
- Licenciatura
Consultant
Infor —Ciudad de México, CDMX
- Administración de personal
- Inglés
Sales Development Representative
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Licenciatura
Implementation Consultant, ERP
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- ERP systems
4d
FBS Call Center Supervisor
Capgemini —Ciudad de México, CDMX
- $1 por año
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
TIER 3 AGENT - Player Engagement
Keywords Studios —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
Postulación rápida
6d
Senior Technical Account Manager
Trustonic —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
Postulación rápida
SiteOps Specialist
EarnIn —Ciudad de México, CDMX
- Liderazgo
Postulación rápida
SAP SD Associate Consultant
Infosys —Ciudad de México, CDMX
- Experiencia en ventas
- Licenciatura
- Disponible para viajar
Postulación rápida

Quiero recibir la alerta de empleo más reciente para it support en ecatepec, mex

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Support Analyst

Infosys -
México Nuevo, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Microsoft Windows Server
Crystal Reports
Administración de personal
SAP
ERP systems
SQL
Controlador Lógico Programable
LDAP
ServiceNow
Experiencia en manufactura
CyberArk
PowerShell
Directorio activo

Descripción completa del empleo

Infosys - Support Analyst
Position Overview:
We are seeking an experienced Axiom Support Analyst or ERP analyst with MES expertise to provide functional and technical support for the Amtech Axiom ERP ecosystem used across corrugated manufacturing plants. The ideal candidate will have hands-on experience in Axiom modules (Order Entry, Scheduling, Manufacturing, Shipping, Invoicing), JCron automation, ECL/EDI processing, user access management, production data integrity, and troubleshooting plant‑floor operational systems.
This role requires strong problem-solving skills, deep understanding of Axiom business processes, and the ability to collaborate effectively with operations, IT, and vendor teams to ensure stable and accurate system performance.
Technical Skill Set:
Axiom & Amtech Ecosystem

Axiom ERP (Order Entry, Scheduling/Solutions, Shipping, Invoicing, Master Data, Waste Tracking)
Axiom Setup Manager / SM4
Axiom–SAP Integration, ECL customer files, ASN/invoice flows
JCron automation (order processing, reporting, SAP/ECL/plant jobs)
EDI/ECL troubleshooting through Axiom file reviewer
Fusion workflows (file transfers, aliases, AD‑based access)

Reporting & Printing

BIRT report design & troubleshooting
Crystal Reports (load tags, custom reports)
Printer routing, tag generation, roll/load tag troubleshooting
SQL basics for data validation

Infrastructure & Access

Windows Server basics (TomEE, JCron directories, logs)
Active Directory concepts for access, LDAP dependencies
ServiceNow for provisioning, incidents, approvals
CyberArk / Alero vendor access (preferred)

Optional / Nice-to-Have

PowerShell knowledge for automation and CFR scripts
Knowledge of roll stock management, PLC interfaces, or MES concept

Responsibilities:
A day in the life of an Infoscion:

Interface with plant operations, planners, schedulers, shipping teams, and finance to resolve system issues and ensure high user satisfaction.
Provide L2/L3 support for Axiom modules including Order Entry, Scheduling (Solutions), Manufacturing, Shipping, and Invoicing.
Troubleshoot JCrons: monitoring, restarts, configuration validation, and diagnosing failures across SAP, ECL, plant reporting, and reconciliation jobs.
Analyze and resolve ECL/EDI issues: file failures, customer file mismatches, loader resets, Fusion workflow failures, and directory handling.
Maintain master data accuracy: Customers, Ship-To, Price Lists, Chain of Custody, Paper Codes, Component Types, Board Combinations.
Support shift calendar configuration, Ops Report data integrity, downtime code hierarchy, and waste tracking processes.
Assist with printer configuration: tag printers, routing logic, label failures, and report output issues.
Manage Axiom access rights: menu permissions, group profiles, secure menus, and audit compliance.
Support ServiceNow workflows for user provisioning, deactivation, access modifications, and documentation.
Participate in change management, testing, and validation for Axiom upgrades, patches, and enhancements.
Perform regression tests post-upgrade: login validation, menu access, Jcron health, report checks.
Review and resolve recurring issues: loader resets, shift calendar misconfigurations, data refresh failures.
Document SOPs, KT materials, known issues, and troubleshooting guides for continuous improvement.
Coordinate with Amtech vendor support for escalations, logs, and plant‑critical issues.

Skills:

Strong knowledge of Axiom ERP processes across manufacturing, shipping, and financial flows.
Experience supporting JCrons, Axiom logs, and automated workflows.
Understanding of file-based integrations (EDI/ECL, SAP interfaces, Fusion).
Familiarity with core production concepts: finished goods, roll stock, downtime, waste/scrap.
Ability to troubleshoot plant-floor issues involving scheduling, data integrity, and printing.
Competency in analyzing logs, configuration files, directory structures, and workflow failures.
Understanding of audit/control requirements for user provisioning and system access.
Strong documentation and KT delivery capabilities.

Competencies:

Excellent analytical and problem-solving skills.
Strong verbal and written communication abilities.
High ownership mindset with ability to work autonomously.
Ability to collaborate with cross-functional teams — Ops, IT, Security, Vendors.
Comfortable working with distributed plant teams and supporting mission-critical operations.
Strong attention to detail and ability to work in fast-paced manufacturing environments.

Postulación rápida

Refina tu búsqueda

it support empleos en ecatepec, mex

Support Analyst

Support Engineering Specialist

Support Engineer L2 - Microsoft Dynamics 365

SAP FI Consultant – Financial Services (FSS)

Acceleration Center - Business & Supply Chain Operations (BSCO) - Epic - Patient Access - Experienced Associate

Outbound Sales Development Representative (LATAM)

SAP MM / BPO Functional Analyst – AMS

Sales Development Representative (Hybrid)

SAP FI – Financial Accounting (Full Scope)

AMS Functional Consultant – SAP CAR

Technical Account Manager

SAP Finance Application Specialist

Consultant

Sales Development Representative

Implementation Consultant, ERP

FBS Call Center Supervisor

TIER 3 AGENT - Player Engagement

Senior Technical Account Manager

SiteOps Specialist

SAP SD Associate Consultant

Quiero recibir la alerta de empleo más reciente para it support en ecatepec, mex

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado