20 publicaciones de empleo destacadas de customer program management specialist en ciudad de méxico, dif (¡Están contratando!)

Customer Success Renewals Specialist – Support Contracts (North America)
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
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TigerConnect —Ciudad de México, CDMX
- Incluye fines de semana
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- Servicio al cliente
- Salesforce
- Seguro dental
- Seguro de la vista
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Partner Business Manager V
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
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Salesforce Marketing Cloud Senior Software Developer
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Experiencia en ventas
- Seguro dental
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PR Specialist, Prime Video and Amazon MGM Studios, Mexico, PVS International Communications
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
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Schneider Electric —Ciudad de México
- Inglés
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Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
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Nouryon —Ciudad de México, CDMX
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VML —Ciudad de México, CDMX
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COBOL IBM (Mainframe) Developer
Kyndryl —Colonia Polanco, CDMX
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Sr. PM, Productivity & AI, RO&I
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
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Engineering Intern - Data & AI Automation
Thomson Reuters —Ciudad de México, CDMX
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Wiring Warranty Engineer (Mexico City)
Segula Technologies —Ciudad de México, CDMX
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Complex Marine Analyst III
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
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Java & API Application Support Engineer – AMS
Kyndryl —Ciudad de México, CDMX
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- Oracle
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Customer Success Renewals Specialist – Support Contracts (North America)

Rockwell Automation -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Administración de contratos
Administración de personal
Experiencia en ventas
Salesforce
Ventas internas
Licenciatura
Estimación y pronóstico

Descripción completa del empleo

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As Renewals Specialist you will manage a focused portfolio of customer accounts to ensure the renewal of support contracts. You will create high renewal rates by engaging customers and channel partners, communicating contract value, and removing friction from the renewal process.

As Renewals Specialist you will work through remote engagement (telephone, email, Gainsight, and CRM workflows) and partners with Customer Success, Sales, Channel, and Operations and Support teams. You will use Salesforce data and processes to manage renewals, forecast risk, and support we are recurring revenue and retention goals for North America–based customers

Your Responsibilities:

You will manage a defined portfolio of accounts with a primary focus on renewing support contracts on time and in full.
You will engage customers and channel partners ahead of contract expiration to create seamless renewal outcomes. Sending notifications of renewal expiration to customers.
You will communicate contract coverage, renewal options, timelines, and the value of continued support services.
You will ensure renewals, working toward renewal rate, churn, and forecasting Indicators set by leadership.
You will use Salesforce to manage renewal opportunities, track progress, maintain accurate contract data, receive and send customer quotes, and support forecasting activities.
You will partner with Partner Success Managers to align renewal strategies with channel partners.
You will collaborate with Sales, Channel teams, Contracts, and Operations on pricing, terms, documentation, and renewal execution.
You will provide first-line support for renewal-related inquiries, including contract scope, pricing questions, and renewal logistics.
You will identify renewal risk early and escalate to ensure leadership visibility and proactive mitigation.
You will follow established Salesforce and renewal processes to ensure data quality, compliance, and operational efficiency.
You will support our revenue retention and growth strategy by reducing renewal friction and improving the customer experience.

The Essentials - You Will Have:

Bachelor's degree.

The Preferred - You Might Also Have:

Minimum 1–2 years of experience in Renewals, Customer Success, Inside Sales, Sales Operations, or Contract Management (preferred).
Experience working with CRM tools such as Salesforce for opportunity management, forecasting, and reporting.
Experience supporting North America–based customers.

What We Offer:

Our benefits package includes …

Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees.
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development... and other local benefits!

#LI-PT2

#LI-hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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Refina tu búsqueda

customer program management specialist empleos en ciudad de méxico, dif

Customer Success Renewals Specialist – Support Contracts (North America)

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Engineering Intern - Data & AI Automation

Wiring Warranty Engineer (Mexico City)

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Java & API Application Support Engineer – AMS

Safety & PV Specialist II - Mexico Hybrid

Quiero recibir la alerta de empleo más reciente para customer program management specialist en ciudad de méxico, dif

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