14 publicaciones de empleo destacadas en tooling maintenance engineer (¡Están contratando!)

IT Engineer – Microsoft 365 Messaging & Collaboration Operations
Qualcomm —Ciudad de México, CDMX
- Azure
- Microsoft Outlook
- Administración de personal
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Lider de Grupo de Mantenimiento
General Motors —San Luis Potosí, S. L. P.
- Incluye fines de semana
- Microsoft Word
- Administración de personal
- Mantenimiento
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Principal Engineer, DevOps
iCIMS Talent Acquisition —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- DevOps
- Seguro de la vista
Lean Projects Manager III
FieldCore —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Mantenimiento
- Maestría
PMC Technician 2
Intuitive Surgical —Mexicali, B.C.
- Mantenimiento
- Sin necesidad de experiencia
- Inglés
5d
Staff Process Engineer
Jabil Circuit —Las Torres de Peón, Yuc.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Lead Designer
Yanfeng Automotive —Querétaro de Arteaga
- Tiempo completo
- Microsoft Excel
- CAD
- Inglés
Advanced Technical Support Technician ( Portuguese )
Cognizant —Guadalajara, Jal.
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- Experiencia en bases de datos
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4d
Automation Engineer (Weekend, overnight shift) H/F
Amphenol TCS de México S.A. de C.V —Mexicali, B.C.
- Incluye fines de semana
- Administración de personal
- Controlador Lógico Programable
- Disponible para viajar
Postulación rápida
Técnico de Servicio
Vertiv —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Excel
- Microsoft Outlook
- Servicio al cliente
2d
AI Python Engineer
Marsh —City, Hgo.
- Tiempo completo
- Azure
- Informática
- Inglés
10d
Junior Full-Stack Java Developer – Contact Center Technologies
Sutherland —Ciudad de México, CDMX
- Azure
- Administración de personal
- Inglés
5d
Mobile App Developer - (iOS/Android)
Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Java
- JavaScript
- Sin título de educación superior
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AI Product Engineer (Full Stack)
Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en bases de datos
- JavaScript
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IT Engineer – Microsoft 365 Messaging & Collaboration Operations

Qualcomm -
Ciudad de México, CDMX

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Información del empleo

Hace 4 días

Cualificaciones

Power BI
Modelado de datos
Azure
Microsoft Outlook
Administración de personal
Microsoft Exchange
SQL
Licenciatura
DNS
SharePoint
Seguridad
Habilidades de comunicación
PowerShell
Gestión de identidades y accesos
Tecnologías de la información

Descripción completa del empleo

Company:

Qualcomm Intl Inc., Mexico Branch Office

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

General Summary:

Job Summary

We are seeking a mid‑level Microsoft 365 Messaging & Collaboration Operations IT Engineer to provide operational support for enterprise Microsoft 365 services, including SharePoint, OneDrive, Teams, Exchange , ** Proofpoint **, Power Platform and other M365 collaboration services**.

This role supports day‑to‑day operations, advanced troubleshooting, and incident resolution for messaging services, ensuring reliability, security, and a positive end‑user experience. The engineer will partner closely with Tier 1 IT ServiceDesk, Identity and Access Management teams as well as Tier 3 engineers, IT Security, and external vendors.

Key Responsibilities

M365 Services Support

Provide Operational support for Microsoft 365 services.

Troubleshoot complex issues including SharePoint/OneDrive permissions, Teams call/channel support, mail flow, delivery failures, mailbox access, calendar issues, and client connectivity.

Support Proofpoint for email security operations, including spam/phish analysis, message tracing, policy exceptions, and user‑reported threats.

Incident & Operational Support

Resolve escalated incidents from Tier 1 within defined SLAs.

Perform root cause analysis for recurring messaging issues and contribute to problem management efforts.

Monitor service health dashboards and respond to alerts and service degradation events.

Participate in change implementation and operational maintenance activities.

Power BI & Data Analytics

Data modeling, analytics, and Power BI to design, build, and support enterprise‑grade solutions

Integrate data from Microsoft 365 (SharePoint, OneDrive, Teams) and enterprise data sources (e.g., SQL, Azure data services).

Strong Power BI and data skills with hands‑on experience across Microsoft 365 integrations , enabling data‑driven decision‑making and process optimization at scale.

Leverage Dataverse where appropriate , including data modeling and environment management.

Security, Compliance & Investigations

Assist with phishing and compromised account investigations in coordination with Security teams.

Purview/sensitivity label operational support

Support email‑related compliance activities such as message searches, eDiscovery requests, and retention‑related tasks (as directed).

Follow security runbooks and escalation procedures for high‑risk or security‑related incidents.

Documentation & Continuous Improvement

Maintain and update operational documentation, troubleshooting guides, and runbooks.

Identify opportunities to improve support processes, reduce ticket volume, and enhance service stability.

Provide feedback and guidance to Tier 1 support to improve first‑contact resolution.

Required Qualifications

3–5 years of experience supporting enterprise messaging and collaboration systems .

Hands‑on experience with Microsoft 365 / SharePoint / Teams / Exchange Online in a production environment.

Experience supporting Proofpoint or a similar enterprise email security solution.

Strong troubleshooting skills related to email flow, DNS (SPF, DKIM, DMARC), and Outlook / client connectivity.

Experience working in a Tier 2 support or operations role .

Familiarity with IT incident , problem , and change management processes.

Preferred Qualifications

Working knowledge of Microsoft 365 security and compliance concepts related to messaging.

Experience supporting SharePoint Online, OneDrive for Business, and Microsoft Teams in a production enterprise environment.

Experience supporting hybrid Exchange environments.

Basic to intermediate PowerShell experience for administrative or troubleshooting tasks.

Experience with Microsoft Graph API to support advanced troubleshooting, automation, and integration scenarios across Exchange Online, Teams, and other M365 services, enabling faster issue resolution and deeper service insights.

Experience in a large‑scale or global enterprise IT environment.

Solid understanding of data concepts (relational modeling, ETL/ELT, performance optimization).

Knowledge of Microsoft Fabric concepts and tooling.

Relevant Microsoft or security certifications are a plus.

Core Skills & Attributes

Strong problem‑solving and analytical skills.

Clear communication skills for working with end users, support teams, and stakeholders.

Ability to prioritize and manage multiple support issues simultaneously.

Team‑ oriented mindset with a focus on operational excellence and customer service.

Minimum Qualifications:

3+ years of IT-related work experience with a Bachelor's degree.

OR
5+ years of IT-related work experience without a Bachelor’s degree.

Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers .

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tooling maintenance engineer empleos

IT Engineer – Microsoft 365 Messaging & Collaboration Operations

Lider de Grupo de Mantenimiento

Principal Engineer, DevOps

Lean Projects Manager III

PMC Technician 2

Staff Process Engineer

Lead Designer

Advanced Technical Support Technician ( Portuguese )

Automation Engineer (Weekend, overnight shift) H/F

Técnico de Servicio

AI Python Engineer

Junior Full-Stack Java Developer – Contact Center Technologies

Mobile App Developer - (iOS/Android)

AI Product Engineer (Full Stack)

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