19 publicaciones de empleo destacadas en supply chain planning analyst (¡Están contratando!)

Sr Support Manager
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Licenciatura
4d
Coordinator, Spare Parts
JBT Marel —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Inglés
- Licenciatura
- Seguro dental
- Seguro de la vista
1d
Buyer IV
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Experiencia en manufactura
Gerente Senior, Abastecimiento Logístico
Constellation Brands —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Inglés
- Maestría
1d
Group Manager - MRO Commodity
Milwaukee LATAM —Torreón, Coah.
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
21h
BUYER III
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Experiencia en manufactura
Critical Spares & Inventory Analyst - Telecommunications
Empleos8 —Desde casa
- Desde $20,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Oracle
- Administración de personal
Postulación rápida
8d
Materials Requirement Senior Supervisor
Caterpillar —Ciénega de Flores, N. L.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Inventory Control Supervisor
Littelfuse —Piedras Negras, Coah.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en control de inventarios
11d
Supplier Operations Manager
Gymreapers —León, Gto.
- Tiempo completo
- Administración de personal
- ERP systems
- Mejora continua
Postulación rápida
DevOps Service Analyst
PepsiCo —San Nicolás de los Garza, N. L.
- DevOps
- ERP systems
- Liderazgo
Order Management Logisitics officer
Capgemini —Aguascalientes, Ags.
- Inglés
SAP MM Consultant (P2F)
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- ERP systems
- Disponible para viajar
- Programa de referidos
Postulación rápida
SAP Project Systems Specialist
Dematic Logistics de Mexico S. de R.L. de C.V. —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Customer Care Analyst
Wallenius Wilhelmsen —Saltillo, Coah.
- Microsoft Excel
- Informática
- Inglés
7d
Coordinator Sales
Movado Group, Inc. —City, Hgo.
- Tiempo completo
- Experiencia en ventas
- Inglés
Tax Associate
Prologis —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Order Management Logisitics officer
Capgemini Sogeti —Aguascalientes, Ags.
- Inglés
1d
Sr. Analyst - Process Analytics - SCM 4B
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- Informática
- Inglés
Postulación rápida
11d

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Coordinator, Spare Parts
JBT Marel —Ciudad de México, CDMX
Experience with spare parts, logistics, or supply chain processes. Escalate and resolve compromised service levels or customer expectations related to spare…
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Sr Support Manager

Blue Yonder -
Monterrey, N. L.

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Información del empleo

Tiempo completo
Hace 4 días

Cualificaciones

Microsoft Excel
Administración de personal
Cadena de suministro
Licenciatura
SaaS
Liderazgo
Tecnologías de la información

Descripción completa del empleo

Blue Yonder Title: Senior Support Manager (Cloud Applications /SaaS)

Job Description:

The Senior Support Manager acts as a pivotal role in managing escalations, serving as a key resource and liaison between various departments within the company and its customers. This position is responsible for building strong customer relationships, ensuring the communication of support guidelines, and leading strategic planning efforts to enhance processes and procedures. The Senior Support Manager leads by example, inspires the team, and aims to achieve high customer satisfaction, team morale, and operational results. Experience in the Supply Chain domain, Blue Yonder products (SCPO, ESP, Demand and SEQ) are added advantages.

Key Responsibilities:

Escalation Management:

Act as the primary point of contact for escalation management.
Resolve conflicts and issues promptly to maintain positive customer relationships.
Ensure best practices are employed in handling escalations.

Customer Relationship Management:

Build and maintain long-term trust with customers by effectively communicating the value of Support Services.
Interact directly with customers to address their concerns and improve relationships.
Maintain customer confidence by setting and adjusting expectations as needed.

Communication:

Serve as a key resource and communicate to all other departments within the company.
Communicate support guidelines, processes, and systems to customers and internal teams.
Gather and disseminate information on department and company operational guidelines.

Strategic Planning and Process Improvement:

Conduct strategic planning, using metrics and collaborating with Team Leaders and other groups to identify opportunities for process and procedure improvements.
Ensure continuous improvement and operational efficiency by tracking team performance metrics.

Team Leadership and Development:

Lead by example, inspiring the team to excel and promoting teamwork and high morale.
Mentor Team Leaders and analysts, providing guidance for their development and improvement.
Plan for the succession and development of the team.

Operational Efficiency and Effectiveness:

Track and manage the operational efficiency and effectiveness of the team.
Lead the team to achieve high levels of customer satisfaction, team morale, and operational results.

Qualifications:

Bachelor's degree in IT or related field with work experience of 15+ years
Proven experience in escalation management and customer relationship management.
Strong strategic planning and process improvement skills.
Excellent leadership and team development abilities.
Exceptional communication and interpersonal skills.
Strong analytical skills with the ability to track and manage operational efficiency.
. Experience in the Supply Chain domain, Blue Yonder products (SCPO, ESP, Demand and SEQ) are added advantages.

Key Competencies:

Leadership and Team Management
Customer Relationship Management
Strategic Planning and Process Improvement
Communication and Interpersonal Skills
Analytical and Problem-Solving Skills
Revenue Management
Community Interaction

Work Environment:

This position typically operates in a Hybrid environment.
Some travel may be required to interact directly with customers and attend leadership connects.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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supply chain planning analyst empleos

Sr Support Manager

Coordinator, Spare Parts

Buyer IV

Gerente Senior, Abastecimiento Logístico

Group Manager - MRO Commodity

BUYER III

Critical Spares & Inventory Analyst - Telecommunications

Materials Requirement Senior Supervisor

Inventory Control Supervisor

Supplier Operations Manager

DevOps Service Analyst

Order Management Logisitics officer

SAP MM Consultant (P2F)

SAP Project Systems Specialist

Customer Care Analyst

Coordinator Sales

Tax Associate

Order Management Logisitics officer

Sr. Analyst - Process Analytics - SCM 4B

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