20 publicaciones de empleo destacadas en satisfaction supervisor (¡Están contratando!)

Clinical Performance Leader
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Clinical Performance Leader

Ormco -
Mexicali, B.C.

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Información del empleo

Hace 9 días

Beneficios

Seguro dental
Vacaciones adicionales o permisos con goce de sueldo
Seguro de la vista

Cualificaciones

Bilingüe
Microsoft Outlook
Plurilingüe
Spark
Inglés
Microsoft Office
Recursos humanos
Experiencia en manufactura
Certificación Lean Six Sigma

Descripción completa del empleo

Mexico, Baja California Norte, Mexicali

R5018908

Mexico

Manufacturing & Operations

Job description

We are looking for a Clinical Leader to join our team to lead inside the Design Team Operations. You will help support the rapid growth of the Spark and Digital Orthodontic business unit of Envista. This individual will be responsible for the day to day operations members, and their performance depending of the KPIs of each member area. Also, identify development needs, collaboratively execute individual development plans, and lead the team to achieve department objectives while providing new Spark users a world-class experience.

Primary Duties and Responsibilities:

Responsible for following Envista's Circle of Values.
Assist with requests and/or issues from the company products and/or services.
Provide ideas for Innovation and R&D to improve software, features, and products.
Participate with ideas, suggesting and testing process in innovation, and continues improvement projects for the good of the Clinical Team, Stakeholder, SPARK, and the whole Evista Corporation.
Handle clinical communication and situations (issues and concerns) with internal and external stakeholders.
Assistance in clinical training (Designers, clinical peers, customers, DSS, etc.).
Provide inputs if needed for Innovation and R&D to improve software, features, and products.
Contact the Dr as needed to maintain and verify customer satisfaction, complaints, doubts, or feedback if needed do root cause analysis, to understand the needs of the customers.
Work with the supervisor figure to make accountable the quality of the designed case provided to de doctor
Responsible for follow-up over performance of 15 - 20 internal Customers (Designers).
Keep on track all the KPI’s: Leadtime, CR Rate, on hold cases, cases/designer, quality (PPM, PSR, PPM Ratings, PPM MRDR, Manufacturing Rejects).
Responsible for assisting with any type of consultation of the production Team that they are part of and helping the designers with notes to doctors.
Participate and execute improvement action plans for internal and external customers, in order to improve their metrics.
Participation in the meetings is required to assure proper communication and understanding with Operations and Manufacturing teams their needs.
Provide feedback to the Designers in charge.
Assist and participate in any required task that can help their team to become successful.

Job requirements

REQUIREMENTS:

Degree in Dentistry, Dental Surgery, or Dental Medicine or Equivalent
2+ years experience as orthodontist or 2+ years as dentist with equivalent experience with virtual treatments
Bilingual English/Spanish or any other language will be a plus, with strong effective oral and written communication skills with the ability to influence across the organization

PREFERRED QUALIFICATIONS:

Certified Orthodontist
Experience practicing orthodontic treatment or as a clinical consultant in digital aligners or have equivalent orthodontic studies or experience
Excellent clinical knowledge in regards to teeth anatomy and movement
Excellent Microsoft office skills especially in Outlook
Lean Six Sigma certification.

Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

$799.00 - $1,401.00 Daily

Operating Company:

Ormco

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Ormco

Operating Company:

Ormco

Location:

Mexico, Baja California Norte, Mexicali

Date Posted:

March 20 , 2024

Req Number:

R5018908

Benefits

Caring for our employees and their families

Health & Wellbeing

We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.

Retirement & Financial Benefits

We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.

Life & Disability Insurance

We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.

Paid Time Off

We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.

Learning & Career Development

We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.

Our hiring process

At Envista, we’re committed to helping you feel conﬁdent and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.

1. Application Review

After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.

2. Interviews

You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.

3. Offer Decision

If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.

4. Onboarding

Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.

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