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Photocopier Field Service Engineer - Hereford / Swindon

Pure Talent Group
City, Hgo.

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Información del empleo

Cualificaciones

Administración de personal
Firmware
LDAP
Recursos humanos
Directorio activo

Descripción completa del empleo

Job Reference: 2821805159-2
Date Posted: 16 June 2026
Recruiter: Pure Talent Group
Location: City, Swindon
Salary: £30,000 to £32,000
Sector: Engineering, Installation, Print, Production, Sales
Job Type: Permanent

Job Description

We are seeking an experienced Photocopier and / or Print Solutions Analyst to join a busy technical services team. This hybrid role combines hands on engineering with analytical problem solving, supporting the installation, configuration, optimisation, and ongoing maintenance of HP and Xerox print environments .
The successful candidate will play a key role in delivering reliable print infrastructure, resolving complex technical issues, and ensuring exceptional performance and customer satisfaction across enterprise and production level environments.

Key Responsibilities

Install, configure, and optimise HP and Xerox multifunction printers, copiers, and production print devices at customer sites
Deploy and support print management solutions, including secure print, follow me printing, workflow automation, and platforms such as Xerox Workplace Suite and HP Access Control
Deliver end user training on device functionality, secure printing practices, and print management tools
Provide break fix support, diagnosing and resolving hardware, software, and network related print issues
Perform preventative and scheduled maintenance, including firmware updates, component replacement, and system health checks
Produce accurate technical documentation, service reports, and configuration records in line with SLAs
Work closely with Pre Sales and Solutions teams to support custom print strategies and enterprise level deployments

Experience, Skills & Personal Qualities

3-5 years' experience within Photocopiers / MFD diagnostics
Solid understanding of print servers, networking protocols, Active Directory/LDAP integration, and print queue management
Hands on experience with firmware upgrades, configuration utilities, and fleet management tools
Strong troubleshooting skills across Windows and macOS print architecture
Ability to interpret technical manuals, service bulletins, and diagnostic tools
Excellent customer facing communication skills, with the ability to work independently or as part of a field team
Experience delivering end user training or knowledge transfer sessions is highly desirable

Desirable Qualifications

HP Certified Technician
Xerox Solutions or Production Print Certifications
CompTIA A+, Network+, or equivalent IT certification

How to Apply
If you're an experienced Photocopier / MFD Engineer looking for your next opportunity, we'd love to hear from you.
Send your CV to (url removed) or call (phone number removed)

Pure Talent Group Ltd is a UK based Engineering Recruitment specialist with dedicated teams supporting the Print & Document Solutions sector. We recruit for a wide range of Field Service and Production Print roles nationwide.

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Photocopier Field Service Engineer - Hereford / Swindon

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