15 publicaciones de empleo destacadas en smart payment (¡Están contratando!)

Remote - Bilingual (Spanish & English) Client Success (Customer Support) Agent
The Credit Pros —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
3d
Foreign Trade Sr
Yara —Guadalajara, Jal.
- ERP systems
- Inglés
- Licenciatura
Investment Associate
Partyhat —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
Postulación rápida
Head of Finance
Hadley Designs —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Horarios flexibles
Postulación rápida
Director of Financial Strategy
Hadley Designs —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Horarios flexibles
Postulación rápida
Director of Finance
Hadley Designs —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Horarios flexibles
Postulación rápida
US Tax Accountant (Latin America)
Cloud Accountant Staffing —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Director of Corporate Finance
Hadley Designs —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Horarios flexibles
Postulación rápida
11d
Director of Finance & Accounting
Hadley Designs —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Horarios flexibles
Postulación rápida
4d
Technical Lead Manager
Aplazo —México
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Java
Postulación rápida
Senior Director of Finance
Hadley Designs —México
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Horarios flexibles
Postulación rápida
Lead, AI Security Operations Engineer
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Maestría
- Licenciatura
10h
Lead, AI Security Operations Engineer
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Maestría
- Licenciatura
10h
Lead Power Platform Engineer
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Azure
- SQL
3h
Metals Procurement Analyst
Clarios —San Pedro Garza García, N. L.
- Tiempo completo
- Microsoft Excel
- Microsoft Office
- Licenciatura
10h

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Remote - Bilingual (Spanish & English) Client Success (Customer Support) Agent

The Credit Pros -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 3 días

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Bilingüe
TCP
Plurilingüe
Salesforce
Inglés
Microsoft Office
Atención al cliente

Descripción completa del empleo

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As a billingual (Spanish & English) client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platform issues and answer account and billing questions. You will be using your communication skills and customer first mindset to empathetically collaborate with TCP’s customers to solve their issues.

What you’ll be doing:

- Handle customer inquiries via phone, email, and chat per SOPs.
- Use TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations.
- Escalate and assign issues to relevant departments as needed.
- Log, review, and follow up on customer requests and resolutions.
- Investigate, research, and provide accurate solutions.
- Maintain and update customer records during interactions.
- Achieve KPIs for client-facing time, call quality, and occupancy.
- Address collections and billing inquiries, including payment plans, account balances, and overdue payments.
- Clarify charges, generate statements, and process billing adjustments.
- Handle service cancellations, applying retention strategies and resolutions.
- Complete cancellations training and apply retention strategies as part of daily responsibilities.

Requirements

What we are looking for:

Language: Fully Billingual/Native in Spanish & English communication.
Start Date: July 27, 2026
Technological Requirements: Dedicated home workspace needed; equipment details will be sent via email during the interview process.

Works Schedule: 05 days a week, 40 hours/week, 09 hour shift with 01 hour of unpaid break (09 AM to 09 PM Eastern Time) Monday to Friday & Saturday post training
Knowledge: United States credit industry including credit cards, line of credit, personal loans
Customer first orientation and being empathetic to their needs
Excellent communication skills and solution-oriented mindset
Hunger to learn and equip self with TCP’s technological suite

Benefits

What’s in it for you:

An opportunity to become a part of leading US based credit repair service provider
Fulltime-Permanent role
100% Remote Work + Great Work Environment

Base Salary: $5.5/hr or $953/month minimum
Paid Training: 01 Month Paid Training scheduled Monday to Friday (09:00 AM to 06:00 PM Eastern Time)
Employee development, Management training, coaching & upskilling.
Flexible Accruing Paid Time Off
Company Holidays
Birthday Time Off
Eligible for health benefits after one (01) year of association

Join Our Team:

At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed.

Postulación rápida

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