4 publicaciones de empleo destacadas en service representative specialist (¡Están contratando!)

Collections Specialist
Casa de la Familia —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Microsoft Excel
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
12h
Medical Science Liaison Cardiovascular
MSD —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Doctorado
- Inglés
15h
Finance - MEX - Billing and Collection Specialist - T2
C.R. England —Querétaro, Qro.
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
12h
Sales Development Representative (SDR) - HVAC Industry
Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- Inglés
Postulación rápida
11d

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Medical Science Liaison Cardiovascular
MSD —Ciudad de México, CDMX
≥1.5 years of experience in a field medical role (MSL, Medical Advisor with field responsibilities, clinical/scientific liaison) or equivalent.
15h

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Collections Specialist

Casa de la Familia -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
Hace 12 horas

Beneficios

Seguro dental
Vacaciones adicionales o permisos con goce de sueldo
Seguro de la vista

Cualificaciones

Bilingüe
Microsoft Excel
Administración de personal
Plurilingüe
Inglés
Negociación

Descripción completa del empleo

About Us

Nogales Psychological Counseling is a growing psychology practice specializing in California workers' compensation, medical-legal evaluations, and behavioral health services. We are seeking an experienced Workers' Compensation Collections Specialist to manage insurance collections, resolve outstanding balances, and maximize reimbursement while maintaining professional relationships with claims administrators, adjusters, and attorneys.

Position Summary

The Workers' Compensation Collections Specialist is responsible for collecting outstanding accounts receivable for psychological treatment and medical-legal services. This position requires strong knowledge of California workers' compensation billing and collections, including follow-up with insurance carriers, documentation review, denial resolution, payment reconciliation, and account resolution.

The ideal candidate is persistent, organized, analytical, and comfortable communicating with insurance adjusters, hearing representatives, attorneys, and internal staff.

Essential Duties and Responsibilities

Monitor assigned workers' compensation accounts receivable.
Review aging reports and prioritize collection efforts.
Contact insurance adjusters, third-party administrators (TPAs), self-insured employers, and defense attorneys regarding unpaid claims.
Research payment delays, denials, and underpayments.
Submit appeals, reconsideration requests, and additional documentation when required.
Prepare and send demand letters.
Review Explanation of Benefits (EOBs), payment histories, and billing records.
Identify billing errors and coordinate corrections with the billing department.
Track statutes, filing deadlines, and collection timelines.
Document all collection activity thoroughly within the practice management system.
Follow up consistently until accounts are resolved.
Coordinate with attorneys regarding liens, hearings, and collection strategies when appropriate.
Assist with filing Declarations of Readiness (DORs) and other workers' compensation collection documents.
Maintain accurate notes and collection status for every account.
Identify trends causing payment delays and recommend process improvements.
Meet monthly collection goals.

Qualifications

Minimum 2 years of workers' compensation collections experience preferred.
Knowledge of California Workers' Compensation billing processes.
Experience working with insurance carriers and TPAs.
Familiarity with medical billing, CPT codes, and payment reconciliation.
Experience reviewing EOBs and denial letters.
Strong negotiation and communication skills.
Excellent organizational and time-management abilities.
Ability to manage a high-volume caseload independently.
Proficiency with Microsoft Excel and practice management software.
Bilingual English/Spanish preferred but not required.

Preferred Experience

Experience with one or more of the following:

Psychological treatment billing
Medical-legal billing
Liens
DOR filings
EAMS
WCAB hearings
California Labor Code and Medical-Legal Fee Schedule
Insurance appeals
Collections reporting and aging analysis

Skills

Strong investigative and problem-solving abilities
Attention to detail
Professional written and verbal communication
Ability to negotiate professionally
Self-motivated with minimal supervision
Excellent documentation skills
Ability to manage competing priorities

What We Offer

Competitive salary based on experience
Paid time off
Health, dental, and vision benefits
Retirement plan
Opportunities for professional growth
Supportive team environment

Postulación rápida

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Collections Specialist

Medical Science Liaison Cardiovascular

Finance - MEX - Billing and Collection Specialist - T2

Sales Development Representative (SDR) - HVAC Industry

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